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Funeral Home Business Plan Template

Written by Dave Lavinsky

Funeral Home Business Plan

Over the past 20+ years, we have helped over 500 entrepreneurs and business owners create business plans to start and grow their funeral home companies. We have the experience, resources, and knowledge to help you create a great business plan.

In this article, you will learn some background information on why business planning is important. Then, you will learn how to write a funeral home business plan step-by-step so you can create your plan today.

Download our Ultimate Business Plan Template here >

What is a Funeral Home Business Plan?

A business plan provides a snapshot of your funeral home business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategies for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan for a Funeral Home

If you’re looking to start a funeral home business or grow your existing funeral home company, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your funeral home business to improve your chances of success. Your funeral home business plan is a living document that should be updated annually as your company grows and changes.

Funding Sources for Funeral Home Businesses

With regards to funding, the main sources of funding for a funeral home business are personal savings, credit cards, bank loans, and angel investors. When it comes to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to ensure that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business. Personal savings and bank loans are the most common funding paths for funeral home companies.

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How to write a business plan for a funeral home business.

If you want to start a funeral home business or expand your current one, you need a business plan. The guide below details the necessary information for how to write each essential component of your funeral home business plan.

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your executive summary is to quickly engage the reader. Explain to them the kind of funeral home business you are running and the status. For example, are you a startup, do you have a funeral home business that you would like to grow, or are you operating a chain of funeral home businesses?

Next, provide an overview of each of the subsequent sections of your plan.

• Give a brief overview of the funeral home industry.
• Discuss the type of funeral home business you are operating.
• Detail your direct competitors. Give an overview of your target customers.
• Provide a snapshot of your marketing strategy. Identify the key members of your team.
• Offer an overview of your financial plan.

Company Overview

In your company overview, you will detail the type of funeral home business you are operating.

For example, you might specialize in one of the following types of funeral home businesses:

• Traditional or full-service funeral home : Includes the preparation of the body, selection of casket, funeral service details, and full implementation of the funeral and committal service. A full-service funeral home plans and presents every detail of the funeral and burying processes.
• Independent funeral home: This type of funeral home works as a stand-alone business, offering full funeral services or any portion of those services.
• Funeral home and cemetery: A traditional funeral home that is on-site at a cemetery and works in tandem with the cemetery to provide all needed services.
• Funeral home and crematory: A traditional funeral home that contains a crematorium on-site and works in conjunction with the funeral home.

In addition to explaining the type of funeral home business you will operate, the company overview needs to provide background on the business.

Include answers to questions such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include the number of gravesites sold, the number of families served,, reaching X number of pre-need funeral packages sold, etc.
• Your legal business Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry or market analysis, you need to provide an overview of the funeral home industry.

While this may seem unnecessary, it serves multiple purposes.

First, researching the funeral home industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your marketing strategy, particularly if your analysis identifies market trends.

The third reason is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your funeral home business plan:

• How big is the funeral home industry (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key suppliers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential target market for your funeral home business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your funeral home business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: individuals, families, and religious organizations.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of funeral home business you operate. Clearly, individuals would respond to different marketing promotions than religious organizations, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, including a discussion of the ages, genders, locations, and income levels of the potential customers you seek to serve.

Psychographic profiles explain the wants and needs of your target customers. The more you can recognize and define these needs, the better you will do in attracting and retaining your customers.

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other funeral home businesses.

Indirect competitors are other options that customers have to purchase from that aren’t directly competing with your product or service. This includes private memorial service providers, “scattering of the ashes” ceremony providers, and “celebration of life” event planners. You need to mention direct competition, as well.

For each direct competitor, provide an overview of their business and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as

• What types of clients and families do they serve?
• What type of funeral home business are they?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide options for the requests of the families?
• Will you offer funeral services that your competition doesn’t?
• Will you provide floral arrangements as part of your service?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a funeral home business plan, your marketing strategy should include the following:

Product : In the product section, you should reiterate the type of funeral home company that you documented in your company overview. Then, detail the specific products or services you will be offering. For example, will you provide funeral services with either a cemetery burial or a crematory service and memorial service?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your plan, you are presenting the products and/or services you offer and their prices.

Place : Place refers to the site of your funeral home company. Document where your company is situated and mention how the site will impact your success. For example, is your funeral home and cemetery business located near a forest, lake or park setting? Discuss how your site might be the ideal location for your customers.

Promotions : The final part of your funeral home marketing plan is where you will document how you will drive potential customers to your location(s). The following are some promotional methods you might consider:

• Advertise in magazines and newsletters targeted to nurses and caregivers
• Reach out to hospice services
• Create a website utilizing large font sizes to clearly and simply describe services offered
• Engage in pre-need marketing via radio and television

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your funeral home business, including answering calls, planning and providing funeral services, invoicing and giving tours for families, etc.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to book your Xth funeral service, or when you hope to reach $X in revenue. It could also be when you expect to expand your funeral home business to a new city.

Management Team

To demonstrate your funeral home business’ potential to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally, you and/or your team members have direct experience in managing funeral home businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act as mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing a funeral home business or successfully running a hospice center.

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet, and cash flow statements.

Income Statement

An income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenue and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you increase your funeral services to 10 per day, and/or offer premium family gravesite memorial areas? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets

Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your funeral home business, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a lender writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement

Your cash flow statement will help determine how much money you need to start or grow your business, and ensure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt.

When creating your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a funeral home business:

• Cost of equipment and office supplies
• Payroll or salaries paid to staff
• Business insurance
• Other start-up expenses (if you’re a new business) like legal expenses, permits, computer software, and equipment

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your funeral home ownership documentation, or a list of funeral and burial insurance plans you accept.

  Summary Writing a business plan for your funeral home business is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will understand the funeral home industry, your competition, and your customers. You will develop a marketing strategy and will understand what it takes to launch and grow a successful funeral home business.

Funeral Home Business Plan FAQs

What is the easiest way to complete my funeral home business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily write your funeral home business plan.

How Do You Start a Funeral Home Business?

Starting a Funeral Home business is easy with these 14 steps:

• Choose the Name for Your Funeral Home Business
• Create Your Funeral Home Business Plan
• Choose the Legal Structure for Your Funeral Home Business
• Secure Startup Funding for Your Funeral Home Business (If Needed)
• Secure a Location for Your Business
• Register Your Funeral Home Business with the IRS
• Open a Business Bank Account
• Get a Business Credit Card
• Get the Required Business Licenses and Permits
• Get Business Insurance for Your Funeral Home Business
• Buy or Lease the Right Funeral Home Business Equipment
• Develop Your Funeral Home Business Marketing Materials
• Purchase and Setup the Software Needed to Run Your Funeral Home Business
• Open for Business

Learn more about how to start your own funeral home business .

Where Can I Download a Free Business Plan Template PDF?

Click here to download the pdf version of our basic business plan template.

Our free business plan template pdf allows you to see the key sections to complete in your plan and the key questions that each must answer. The business plan pdf will definitely get you started in the right direction.

We do offer a premium version of our business plan template. Click here to learn more about it. The premium version includes numerous features allowing you to quickly and easily create a professional business plan. Its most touted feature is its financial projections template which allows you to simply enter your estimated sales and growth rates, and it automatically calculates your complete five-year financial projections including income statements, balance sheets, and cash flow statements. Here’s the link to our Ultimate Business Plan Template.

  OR, Let Us Develop Your Plan For You Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.

Click here to see how Growthink’s business planning advisors can create your business plan for you.

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Funeral Home Business Plan Sample

Published Oct.03, 2013

Updated Apr.23, 2024

By: Cynthia Turner

Average rating 4.7 / 5. Vote count: 3

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Table of Content

Starting Funeral home business plan

Are you looking for how to open funeral home? A funeral home business mortician and burial services for the deceased. The services may include funeral planning, body preparation, transportation, burial, or cremation.

Funeral homes have been in demand from always. However, these days the demand for funeral services has increased due to the sudden rise in death rate because of coronavirus.

While it’s true that the funeral home business is profitable, it’s also correct that running such a business is not easy. You will have to procure protective kits, chemicals, and a lot of other mortuary items on daily basis. Moreover, you will need to ensure that strict protocols and safety rules are being followed throughout the process.

To ensure the successful running of your business, it is essential to first create a business plan. If you don’t know the components of a comprehensive business plan, you can take help from this business plan for a funeral home startup, James Funeral Home.

Executive Summary

2.1 the business.

James Funeral Home will be a licensed and registered funeral home based in San Antonio. The business will aim at performing all the funeral rituals including bathing and enshrouding, burial, cremation, etc. Moreover, the business will also provide catering services and transportation.

2.2 Management of Funeral home

Opening a funeral home is a relatively difficult venture. The funeral process needs to be carried out with great care and attention. Therefore, there must be efficient management and supervision to ensure that all of the sensitive tasks are taken care of properly.

Before exploring how to start a funeral home business you should keep in mind that it is a tough business. Running a funeral home means you have to be on call 365 days a year. Whether it’s Christmas or your wedding anniversary, you’ll have to arrange for the presence at the funeral home. In this sample plan on how to set up a funeral business we will be listing the details of how James Funeral Home will be managed and administered.

2.3 Customers of Funeral home

In your startup business plan for a funeral home, you should identify your customers. So that you can design your services accordingly. The customers of a funeral home are usually families of the deceased. However, in some cases, alive people also plan their funerals before dying.

2.4 Business Target

Our target is to become the number one choice of people of our city whenever they need funeral services. Moreover, we aim at boosting our net profit margin to $24k per month by the end of the three years.

Company Summary

3.1 company owner.

James Ben will be the owner of James Funeral Home. James holds a BS in Mortuary Science from Cincinnati College of Mortuary Science. He has also worked as an embalmer for two years.

3.2 Why the funeral home is being started

After working as an embalmer for two years, James decided to start a funeral home of his own. He entered the business world as he wanted to use his potential to the fullest. And to earn large profits while serving people on a wider scale.

3.3 How the funeral home will be started

Step1: Make Your Business Plan

James had good management skills. However, he didn’t possess the skill set required to make a crematorium business plan. He studied several funeral home business plan examples but eventually decided to hire a professional for it. The marketing analysis, sales strategy, and financial planning done by his business consultant are given in this sample funeral home business plan.

Step2: Get Identified 

The next step is to establish a physical basis for your business and define your business’ services and aims. After this, your customers will start recognizing your presence and the distinct features of yours as compared to your competitors.

Step3: Recruitments

The hiring process is actually a part of the step in which you set up your physical presence. In this phase, you have to organize tests and interviews to find the most skillful and responsible employees for your business.

Step4: A Strong Web Presence

Along with other operations of your funeral home business , it is really important to focus on web development too. Through a website, you will be able to reach a wider audience and leave a positive image of yourself before even interacting with people.

Before owning a funeral home, it is essential to decide your services. Through this practice, you can make arrangements for equipment and space accordingly. In this business plan template for funeral home, we’re listing the services that James Funeral Home will provide.

• Funeral Planning

Our primary service will be providing funeral plans. These days, many people have started to purchase funeral plans. So that their families don’t have to stress over their funeral charges after their death. In this service, we’ll also be responsible for informing all the friends/ relatives of the deceased about the death.

• Body Preparation

We will prepare the dead body to be buried or cremated. This service will include all the relevant tasks such as bathing the deceased, enshrouding, etc. The paperwork required for burial will also be completed by us.

• Burial/ Cremation

We will provide space for performing eulogies and brief prayers for the dead. Moreover, we’ll also be responsible for burying the dead body. Since in some religions, there is a ritual of cremating the deceased. Thus we’ll be offering cremation services too.

• Transportation

We’ll also transport dead bodies from one place to another in specialized refrigerated vehicles.

• Catered Meal

We’ll offer plated dinner to the mourners in a location other than our funeral home. Since funeral homes are generally prohibited to offer food in the same building, we decided to offer it in another building located nearby.

Marketing Analysis of Funeral Home

Accurate marketing analysis is the key to get prominent in the market as soon as you get launched. For doing so it is essential to know the market, direct and indirect competitors, stakeholders, and market fluctuations. An accurate market analysis will enable you

• To recognize the potential customers
• To identify the needs and expectations of your target customers
• To decide a pricing strategy for the business plan that would allow you to meet financial goals while drawing more customers than your competitors

James studied several funeral home business plans to identify potential customers and market trends. However, he ended up realizing that hiring a professional market analyst would be better for him. As that will make him achieve a greater level of accuracy.

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5.1 market trends.

Funeral homes are high in demand especially after the surge in deaths due to coronavirus. According to IBISWorld, there are more than 28k funeral homes running in the United States. Moreover, Statista predicts that the cremation rate in the U.S. would rise to 79.1 percent by 2035 – resulting in a need for more funeral homes.

Thus, it is evident that opening a funeral home will not run you into a loss. You only need to do efficient planning before starting funeral home to ensure success for your business.

5.2 Marketing Segmentation

The detailed marketing segmentation of our target audience is as follows:

5.2.1 Families of Deceased

Our primary customers will be the families of late. We expect them to avail of our body preparation, burial, and catering services. In San Antonio, the population is quite large and so the death rate. Therefore, we expect to get a considerable number of customers.

Our business values are based on customer care. We totally empathize with the families of the deceased. And therefore, to help the grievers in their misery we are offering body preparation and burial services at relatively lower prices.

5.2.2 Funeral Planners

Our second group of target customers will comprise alive people who purchase funeral planners before they die. These days, many adults and seniors have started to buy funeral plans so that their families and friends do not have to arrange money for their funerals.

5.2.3 Old Homes for Elder Orphans

The third category of our target customers will include the organizations that shelter elder orphans. Elder orphans are the senior people who do not have any friends or family to look after them. The funeral charges of such people are often paid by shelter homes. Thus, we expect them to contact us for our services too.

5.3 Business Target

Setting financial and customers’ related goals before starting a business is a good practice. It allows the business owners to direct the energy and resources towards the company’s goals.

And it is important because how much do funeral home owners make is entirely dependent on how well they could manage their assets.

Our business targets are:

• To earn a profit margin of $24k per month by the end of the third year
• To maintain a CSAT score of above 85%

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5.4 Product Pricing

The prices of our funeral plans and catered foods are a little higher as compared to our competitors. However, our other services could be availed at lower rates than those of our competitors.

Marketing Strategy

Sales strategy is another component that can decide the future of your business. This part enables you to reach out to your target customers and increase your sales on a monthly and yearly basis.

In this marketing plan for funeral home, we’re providing the sales strategy of James Funeral Home.

6.1 Competitive Analysis

James studied several funeral business ideas to find out the areas where his competitors were lacking. After that analysis, he decided to come up with the following competitive aspects:

• James Funeral Home will have a user-friendly app so that people can connect to it remotely and conveniently.
• Secondly, it’s the only funeral home in the whole city that is providing catering meals to the mourners in a separate location.
• Third, it has extremely responsible employees who’ll always adhere to SOPs and strict protocols.

6.2 Sales Strategy

• We’ll promote our startup through Google Local ads and local magazines
• We’ll offer a 50% discount to the first 100 purchasers of our funeral plans
• We’ll offer a 30% discount on our transport and catered meal services for the first two months of our launch

6.3 Sales Monthly

6.4 Sales Yearly

6.5 Sales Forecast

Personnel plan

Before starting a funeral parlor business you should make a list of employees you will need along with their job descriptions.

7.1 Company Staff

James will be the CEO himself. However, he’ll hire the following staff

• 2 Supervisors to help manage the operations
• 1 Accountant to maintain financial records
• 1 Front Desk Officer
• 8 Morticians to perform funerals
• 3 Cooks to prepare food
• 2 Waiters to serve food
• 8 Cleaners to maintain the facilities
• 3 General Assistants for routine tasks and paperwork
• 1 Sales Executive to promote the company
• 1 Web developer/ App Developer to manage the company’s website and app
• 2 Drivers to transport dead bodies

7.2 Average Salary of Employees

Financial Plan

Financial planning for a funeral home business is a little complicated. Firstly, because you’ll need to buy and discard certain materials and protective kits off and on. And secondly due to the complexity involved in setting prices of funeral plans. When you sell a funeral plan to a person you don’t know the inflation rate that will prevail at the time of their death. The period may be shorter or longer – resulting in unpredictable losses or profits.

However, there are still many areas through which you can control the financial trajectory of your business. In this build a funeral home business plan, we’re providing the financial plan developed for James Funeral Home. So that you can have an idea of the cash flows, gross margins, and business ratios for this business.

8.1 Important Assumptions

8.2 Brake-even Analysis

8.3 Projected Profit and Loss

8.3.1 Profit Monthly

8.3.2 Profit Yearly

8.3.3 Gross Margin Monthly

8.3.4 Gross Margin Yearly

8.4 Projected Cash Flow

8.5 Projected Balance Sheet

8.6 Business Ratios

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Business Plan Template for Funeral Home Business

• Great for beginners
• Ready-to-use, fully customizable Subcategory
• Get started in seconds

Starting a funeral home business is no easy task, but with the right planning and strategy, it can be a rewarding and successful venture. ClickUp's Business Plan Template for Funeral Home Business provides entrepreneurs with a comprehensive roadmap to outline their vision and secure the necessary funding.

With this template, you'll be able to:

• Create detailed financial projections, including revenue forecasts and expense budgets, to attract potential investors.
• Conduct a thorough market analysis to understand the competitive landscape and identify unique opportunities for your funeral home business.
• Develop effective competitive strategies to differentiate your services and stand out in the market.
• Outline operational details, such as staffing, facilities, and service offerings, to ensure a smooth and efficient operation.

Don't let the complexities of starting a funeral home business overwhelm you. Use ClickUp's Business Plan Template to lay the foundation for your success and secure the funding you need.

Business Plan Template for Funeral Home Business Benefits

Attracting investors and securing funding for your funeral home business is crucial, and a business plan template can help you do just that by:

• Providing a clear roadmap for your business, outlining your financial projections, market analysis, competitive strategies, and operational details
• Demonstrating to potential investors that you have a solid understanding of the funeral home industry and its market dynamics
• Helping you identify and mitigate potential risks and challenges that may arise in your business
• Allowing you to showcase your unique value proposition and differentiate yourself from competitors in the market.

Main Elements of Funeral Home Business Business Plan Template

When starting a funeral home business, it's crucial to have a comprehensive business plan in place. ClickUp's Business Plan Template for Funeral Home Business provides the essential elements you need to create a solid plan:

• Custom Statuses: Track the progress of your business plan with statuses like Complete, In Progress, Needs Revision, and To Do, ensuring that every aspect of your plan is accounted for and managed effectively.
• Custom Fields: Utilize custom fields such as Reference, Approved, and Section to add specific details to your business plan template, making it tailored to your funeral home business needs and allowing for easy organization and filtering of information.
• Custom Views: Access different views like Topics, Status, Timeline, Business Plan, and Getting Started Guide to gain a comprehensive overview of your business plan, track the status of each section, create a timeline for implementation, and refer to a step-by-step guide to assist you along the way.

With ClickUp's Business Plan Template for Funeral Home Business, you can confidently present your ideas to investors and secure funding for your funeral home venture.

How To Use Business Plan Template for Funeral Home Business

If you're starting a funeral home business and need to create a comprehensive business plan, follow these six steps using the Business Plan Template in ClickUp:

1. Executive Summary

Begin your business plan with an executive summary that provides an overview of your funeral home business. Include key details such as your mission statement, business goals, target market, and competitive advantage. This section should give readers a clear understanding of your business and its potential.

Use the Docs feature in ClickUp to easily write and format your executive summary.

2. Company Description

Next, provide a detailed description of your funeral home business. Explain the services you'll offer, your pricing structure, and any unique features that set your funeral home apart from competitors. Additionally, outline your business structure, ownership, and legal requirements.

Create custom fields in ClickUp to keep track of important information about your company, such as registration numbers and licenses.

3. Market Analysis

Conduct a thorough market analysis to understand the funeral home industry and your target market. Identify the demographic and psychographic characteristics of your ideal customers, as well as the size and growth potential of the funeral industry in your area.

Use the Table view in ClickUp to organize market research data, such as market size, competition analysis, and customer profiles.

4. Marketing and Sales Strategy

Develop a marketing and sales strategy to attract customers and promote your funeral home business. Outline your pricing strategy, advertising and promotional activities, and any partnerships or collaborations you plan to pursue. Additionally, define your sales process and customer acquisition channels.

Create tasks in ClickUp to assign specific marketing and sales activities to team members and track their progress.

5. Operations and Management

Detail the operational aspects of your funeral home business, including your facility, equipment, staffing requirements, and day-to-day processes. Explain how you'll manage operations, maintain quality standards, and ensure customer satisfaction. Additionally, provide an organizational chart that highlights key roles and responsibilities.

Use the Gantt chart feature in ClickUp to create a visual timeline for setting up your facility, hiring staff, and launching your funeral home business.

6. Financial Projections

Finally, include financial projections in your business plan to demonstrate the potential profitability and sustainability of your funeral home business. This should include a sales forecast, projected expenses, cash flow statement, and break-even analysis. Additionally, outline your funding requirements and any financial arrangements you've made.

Use the Dashboards feature in ClickUp to track and analyze your financial data, including revenue, expenses, and profitability.

By following these six steps and utilizing the Business Plan Template in ClickUp, you can create a comprehensive and well-structured business plan for your funeral home business.

Get Started with ClickUp’s Business Plan Template for Funeral Home Business

Entrepreneurs looking to start a funeral home business can use the ClickUp Business Plan Template to create a comprehensive plan that covers all aspects of their business.

First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.

Next, invite relevant members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to create a solid business plan:

• Use the Topics View to organize your plan into different sections such as financial projections, market analysis, competitive strategies, and operational details
• The Status View will help you track the progress of each section, whether it's complete, in progress, needs revision, or still to do
• The Timeline View will provide a visual representation of your business plan's milestones and deadlines
• The Business Plan View will give you a comprehensive overview of your entire plan in one place
• The Getting Started Guide View will provide step-by-step instructions on how to use the template effectively
• Customize the template by adding custom fields such as Reference, Approved, and Section to provide additional information and track important details
• Update statuses and custom fields as you work on each section to keep team members informed of progress
• Monitor and analyze your business plan to ensure it meets your goals and attracts investors.
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Funeral Home Business Plan Template & Guidebook

How to write a funeral home business plan in 7 steps:, 1. describe the purpose of your funeral home business..

It also helps to include a vision statement so that readers can understand what type of company you want to build.

2. Products & Services Offered by Your Funeral Home Business.

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your funeral home business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

Target market

Customer base , product or service description, competitive analysis, marketing channels, form an llc in your state, 4. write your operational plan., what equipment, supplies, or permits are needed to run a funeral home business, 5. management & organization of your funeral home business..

The second part of your funeral home business plan is to develop a management and organization section.

6. Funeral Home Business Startup Expenses & Captial Needed.

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a funeral home business varies based on many different variables, but below are a few different types of startup costs for a funeral home business.

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your funeral home business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

Here are some steps you can follow to devise a financial plan for your funeral home business plan:

Frequently Asked Questions About Funeral Home Business Plans:

Why do you need a business plan for a funeral home business, who should you ask for help with your funeral home business plan.

It is recommended to consult with a professional financial advisor or accountant well-versed in the funeral home industry who can help you create a comprehensive business plan specific to your needs. Additionally, local small business specialists, advisors, and mentors may be able to provide valuable guidance.

Can you write a funeral home business plan yourself?

Related business plans, home inventory business plan template & guidebook, home inspection business plan template & guidebook, home decor business plan template & guidebook, health and wellness business plan template & guidebook, hauling business plan template & guidebook, hardware business plan template & guidebook, handyman business plan template & guidebook, hair extension business plan template & guidebook, handbag business plan template & guidebook.

I'm Nick, co-founder of newfoundr.com, dedicated to helping aspiring entrepreneurs succeed. As a small business owner with over five years of experience, I have garnered valuable knowledge and insights across a diverse range of industries. My passion for entrepreneurship drives me to share my expertise with aspiring entrepreneurs, empowering them to turn their business dreams into reality.

How To Write a Business Plan for Funeral Services in 9 Steps: Checklist

By henry sheykin, funeral services bundle.

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Welcome to our blog post on how to write a business plan for funeral services! The funeral services industry in the US is continuously growing and presents a unique opportunity for entrepreneurs seeking to provide support and comfort to grieving families. According to recent statistics, the industry generated over $17 billion in revenue in 2020, with an annual growth rate of 3.5%. With such positive trends, it's crucial to have a solid business plan in place to navigate this sensitive yet lucrative market.

The first step in creating your business plan is to conduct market research . This will help you understand the demand for funeral services in your area and identify any gaps or opportunities that you can capitalize on. Consider factors such as population demographics, cultural practices, and competition to shape your services and pricing.

Next, it's important to identify your target market . Determine whom you will serve and cater to their specific needs. This could include segments such as families seeking traditional funeral services, those preferring cremation, or individuals looking for eco-friendly options.

Once you understand your target market, it's crucial to analyze your competitors . Study other funeral homes in your area or those offering similar services. Look at their pricing, service offerings, and reputation to identify ways to differentiate yourself and offer unique value to your clients.

To set yourself apart from the competition, determine your unique selling proposition . What makes your funeral services stand out? It could be personalized, compassionate care, innovative memorialization options, or exceptional customer service. Highlight this differentiator in your marketing efforts.

Developing a detailed financial plan is essential to the success of your business. Consider your startup costs, ongoing expenses, and projected revenue. Be realistic in your projections and include contingencies to ensure financial stability.

Your business objectives and goals should guide your strategic decisions. Define measurable targets, such as the number of families served annually or customer satisfaction ratings. Having clear objectives will help you stay focused and gauge your progress.

Create a marketing strategy to spread awareness about your funeral services. Utilize both traditional and digital marketing channels to reach your target market effectively. Consider partnerships with local hospices, hospitals, and medical examiner offices to expand your reach.

An organizational structure will define the roles and responsibilities within your funeral home. Determine the positions you need, such as funeral director, embalmer, administrative staff, and grief counselors. Consider hiring qualified and compassionate individuals who align with the values of your business.

Lastly, identify the legal and regulatory requirements for operating a funeral home in your area. Contact local authorities and industry associations to understand the licenses, permits, and certifications needed to comply with regulations and provide reliable services.

By following these nine essential steps, you'll be well on your way to developing a comprehensive business plan for your funeral services. Remember, providing compassionate and professional support to grieving families is not just a business; it's a meaningful service that can bring solace during difficult times.

Conduct Market Research

Conducting market research is an essential step when starting a business in the funeral services industry. It allows you to gather crucial information about your potential customers, competitors, and industry trends. By understanding the market, you can make informed decisions and develop a strategic plan that will help your funeral services business succeed.

There are several key areas to focus on when conducting market research for funeral services:

• Demographics: Research and analyze the demographics of your target market. This includes factors such as age, gender, income level, and religious affiliations. Understanding the demographics will help you tailor your services to meet the specific needs and preferences of your target audience.
• Competitor Analysis: Identify and analyze your competitors in the local area. Look at their services, pricing, reputation, and customer reviews. This will provide valuable insights into what is currently being offered and where there may be opportunities for differentiation.
• Trends and Industry Outlook: Stay updated on the latest trends and developments in the funeral services industry. This includes changes in consumer preferences, regulations, and emerging technologies. By staying ahead of the curve, you can adapt your business strategy and stay relevant in a competitive market.

Tips for conducting market research:

• Use online resources, such as industry reports, market research websites, and government statistics, to gather information about the funeral services industry.
• Consider reaching out to industry experts, funeral directors, and professionals in related fields for insights and advice.
• Conduct surveys or interviews with potential customers to understand their needs, preferences, and expectations.
• Attend industry conferences or trade shows to network with professionals and gain knowledge about the latest trends and innovations.
• Keep an eye on local news and events that may impact the demand for funeral services in your target area.

By conducting thorough market research, you will be equipped with valuable information that can guide your business decisions and help you craft a compelling business plan for your funeral services venture.

Identify Your Target Market

Identifying your target market is a crucial step in developing a business plan for funeral services. Understanding who your potential customers are and their specific needs will allow you to tailor your services and marketing efforts effectively. Here are the key factors to consider when identifying your target market:

• Demographics: Begin by analyzing the demographic characteristics of your local area, such as age, gender, income level, and cultural background. This information will help you determine the specific segments of the population that may require funeral services.
• Geographic Location: Consider the geographic scope of your funeral services. Are you targeting a specific city, region, or multiple locations? Understanding the areas where your target market resides will enable you to allocate marketing resources effectively.
• Psychographics: Evaluate the attitudes, beliefs, values, and motivations of your potential customers. This information will provide insights into their preferences and expectations regarding funeral services.
• Life Events: Examine life events that may trigger a need for funeral services, such as aging populations, community growth, or local tragedies. Understanding these events will help you identify opportunities for providing support and assistance to your target market.
• Competitive Advantage: Assess your competitors' target markets to identify gaps or underserved segments that you can capitalize on. This analysis will enable you to differentiate your funeral services and appeal to a specific clientele.

Tips for Identifying Your Target Market:

• Engage in conversations and conduct surveys with individuals who may require funeral services to gather direct insights into their needs and preferences.
• Collaborate with local healthcare providers, nursing homes, and other relevant organizations to better understand the potential customer base.
• Consider the cultural and religious diversity of your target market and adapt your services accordingly to accommodate various customs and rituals.
• Regularly review and update your target market analysis to stay responsive to evolving trends and changes in your local area.

By identifying your target market, you can tailor your funeral services to meet the specific needs of your customers, differentiate yourself from competitors, and develop effective marketing strategies to reach and engage your ideal clientele.

Analyze Your Competitors

As you develop your business plan for funeral services, it is essential to analyze your competitors in the industry. Understanding the strengths and weaknesses of other funeral homes in your area can help you identify opportunities to differentiate yourself and attract clients.

1. Identify Your Direct Competitors: Start by identifying the funeral homes that directly compete with your services in your target market. These may be established funeral homes that have been operating for years or new entrants into the market.

2. Evaluate Their Service Offerings: Analyze the range of services that your competitors offer. Take note of the packages, prices, and additional services they provide. This will help you assess whether there are any gaps in the market that you can fill or areas where you can offer a better value for your clients.

3. Examine Their Pricing: Compare the pricing of your competitors' packages to understand how they position themselves in terms of affordability and value. Look for opportunities to price competitively or offer unique pricing strategies that can attract clients.

4. Study Their Marketing Activities: Look into your competitors' marketing efforts to understand how they reach their target audience. Study their online presence, social media engagement, and advertising strategies. This will help you determine how to effectively promote your own funeral services and stand out from the crowd.

5. Assess Their Reputation and Customer Reviews: Research the reputation of your competitors by examining their customer reviews and ratings. Pay attention to what clients appreciate about their services and areas where they may have received negative feedback. This can guide you in developing strategies to enhance your own reputation and improve the overall client experience.

• Visit the websites and social media pages of your competitors to gather information about their services and branding.
• Consider attending local funeral services or events to observe how your competitors engage with their clients and provide services.
• Speak with community members and funeral professionals to gather insights and feedback on your competitors' strengths and weaknesses in the market.

Analyzing your competitors is a crucial step in developing a successful business plan for funeral services. By understanding what sets your competitors apart and identifying where you can excel, you can build a strong value proposition for your own funeral home.

Determine Your Unique Selling Proposition

Developing a unique selling proposition (USP) is crucial for positioning your funeral services business in the market. Your USP is what sets you apart from your competitors and highlights the unique value you bring to your target market. It is the foundation of your marketing strategy and helps you attract and retain customers.

In order to determine your USP, consider the following:

• Understand your target market: Gain a deep understanding of your target market's needs, preferences, and pain points. This will help you tailor your USP towards addressing their specific concerns.
• Analyze your competitors: Conduct a thorough analysis of your competitors to identify what makes them unique or different. This will help you identify gaps in the market that you can capitalize on.
• Assess your strengths and expertise: Evaluate your strengths, expertise, and resources to identify what differentiates you from your competitors. This could be your experience, customer service, specialized offerings, or any other aspect that sets you apart.
• Focus on a niche market: Consider specializing in a specific area of funeral services where you can excel and provide exceptional value to customers.
• Offer personalized services: Highlight your ability to tailor services to meet the unique needs and preferences of each individual and their families.
• Emphasize compassion and empathy: Showcase your commitment to providing compassionate and empathetic support to grieving families during their difficult times.

Once you have determined your unique selling proposition, ensure that it is effectively communicated in all your marketing materials, website content, and interactions with potential clients. Your USP should resonate with your target market and demonstrate why they should choose your funeral services over others.

Develop A Detailed Financial Plan

A detailed financial plan is crucial for the success of any business, including funeral services. It provides a roadmap for your business's financial health and helps you make informed decisions about pricing, expenses, and profitability. Here are the key steps to developing a comprehensive financial plan for your funeral services business:

1. Determine your startup costs: Identify all the expenses associated with starting your funeral services business. This may include facility renovation, equipment purchase, licensing fees, insurance, and initial marketing costs. Make a list of these costs and allocate a budget for each.

2. Estimate revenue streams: Consider the different revenue streams for your business, such as funeral service packages, merchandise sales, cremation services, and additional services like grief counseling or memorialization options. Project the average number of clients and calculate the potential revenue from each stream.

3. Analyze expenses: Create a comprehensive list of all operating expenses, including employee salaries, rent or mortgage payments, utilities, transportation, marketing expenses, and supplies. Estimate these costs realistically based on industry standards and local market conditions.

4. Forecast financial statements: Prepare projected financial statements, including an income statement, balance sheet, and cash flow statement. These statements will help you visualize your business's financial performance, cash flow, and profitability over a specific time period.

5. Set pricing strategies: Determine how you will price your funeral service packages and other offerings. Consider factors like the local market, your competitors' pricing, and the value you provide to your clients. Ensure that your pricing is competitive while still allowing for a profitable margin.

6. Create a contingency plan: It's essential to plan for unexpected events or emergencies that may impact your business's financial stability. Set aside a portion of your revenue as a contingency fund to handle any unforeseen expenses or downturns in the market.

• Consult with a financial advisor or accountant to ensure accuracy and reliability of your financial projections.
• Regularly review and update your financial plan as your business grows and evolves.
• Consider strategic partnerships or collaborations with other businesses to enhance your revenue streams.
• Implement a robust system for tracking and managing your finances, including bookkeeping and cash flow management.

By developing a detailed financial plan, you will have a clear understanding of your funeral services business's financial outlook and be better positioned to make informed decisions for long-term success.

Define Your Business Objectives And Goals

Defining clear and measurable business objectives and goals is essential for the success of your funeral services business. These objectives will serve as a roadmap, guiding your decision-making process and helping you stay focused on what you want to achieve. Here are some steps to take when defining your business objectives and goals:

• Evaluate your vision: Start by assessing your long-term vision for your funeral services business. What do you want to achieve in the next five or ten years? Consider factors such as expansion, revenue growth, customer satisfaction, and community impact.
• Set specific goals: Once you have a clear vision in mind, break it down into specific goals that are actionable and measurable. For example, you may set a goal to increase annual revenue by a certain percentage, or to provide exceptional customer service to a certain number of families each month.
• Align with your values: Your business objectives and goals should align with your core values and the mission of your funeral services business. This will help ensure that your actions and decisions are consistent with your overall purpose and will strengthen your brand reputation.
• Consider market trends: Stay informed about the latest trends in the funeral services industry. This will help you identify areas where you can set specific business objectives and goals to stay competitive and meet the evolving needs of your target market.

Tips for Defining Your Business Objectives and Goals:

• Make your goals SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. This will make them more actionable and trackable.
• Involve your team: Gather input from your employees or partners when defining your business objectives and goals. Their insights can provide valuable perspectives and help foster a sense of ownership.
• Regularly review and adjust: Business objectives and goals should not be set in stone. Regularly review them, monitor your progress, and make adjustments as needed to stay on track and adapt to changing circumstances.

By defining clear business objectives and goals, you will have a focused direction for your funeral services business. They will guide your decision-making process, motivate your team, and ultimately contribute to the long-term success and growth of your business.

Create A Marketing Strategy

Once you have identified your target market and analyzed your competitors, it's time to create a marketing strategy to promote your funeral services business. A well-defined marketing strategy will help you reach your target audience, increase brand awareness, and ultimately attract more clients. Here are some important steps to consider:

• Define your marketing goals: Start by identifying the specific objectives you want to achieve through your marketing efforts. This could include increasing brand awareness, generating leads, or promoting specific services.
• Know your audience: Understand the demographics and psychographics of your target market. This will help you tailor your marketing messages and channels to effectively reach and resonate with your audience.
• Develop a strong brand identity: Create a compelling brand that represents your funeral services business and appeals to your target audience. This includes designing a memorable logo, developing a consistent visual identity, and establishing a strong brand voice.
• Create a comprehensive online presence: In today's digital age, having a strong online presence is crucial. Create a professional website that provides information about your services, testimonials from satisfied clients, and clear contact details. Utilize social media platforms to engage with your audience and share meaningful content.
• Utilize traditional marketing tactics: While digital marketing is essential, don't overlook traditional tactics such as print advertising, direct mail campaigns, and networking events. These methods can still effectively reach certain segments of your target market.
• Leverage strategic partnerships: Consider forming partnerships with hospices, hospitals, and medical examiner offices to establish trust and gain referrals. Collaborate with local communities and families by sponsoring events or participating in community initiatives.
• Monitor and analyze: Regularly track the success of your marketing efforts and make adjustments as needed. Use tools like website analytics and customer feedback to measure the effectiveness of different marketing channels and messages.

Marketing Strategy Tips:

• Focus on building strong relationships and providing exceptional customer service. Satisfied clients can become brand advocates, referring others to your funeral services.
• Consider offering educational resources or workshops to help individuals and families navigate funeral planning and grieving processes. This positions your business as a trusted resource.
• Stay up to date with industry trends and adjust your marketing strategy accordingly. Funeral services are evolving, and it's important to stay relevant and adapt to changing customer preferences.

Outline Your Organizational Structure

When it comes to establishing a funeral services business, having a clear and well-defined organizational structure is essential for its smooth operation. An organizational structure outlines the hierarchy, roles, and responsibilities within your business, ensuring that everyone knows their place and the tasks they need to carry out. Here are a few important considerations to keep in mind:

• Leadership and Management: Identify the key positions within your funeral services business, such as the owner, manager, and any other leadership roles necessary. Define their responsibilities and decision-making authority to ensure efficient operations.
• Departmental Structure: Determine the various departments or divisions within your business, such as administration, operations, sales, and marketing. Assign specific tasks and responsibilities to each department to streamline workflow.
• Staffing: Consider the number of staff members required to run your funeral services business effectively. Define the roles and responsibilities for each employee, ensuring that you have the right people in the right positions.
• Communication Channels: Establish clear communication channels within your organizational structure to facilitate effective information flow. This includes defining reporting lines, holding regular team meetings, and utilizing technology tools for seamless internal communication.

Tips for Outlining Your Organizational Structure:

• Consider the scalability of your business when outlining the organizational structure. Plan for future growth and expansion.
• Collaborate with key stakeholders, such as managers and department heads, to gather insights and perspectives on structuring the organization.
• Ensure that job roles and responsibilities are clearly defined to minimize confusion and enhance productivity.
• Regularly review and update your organizational structure as your business evolves to adapt to changing needs and circumstances.

Having a well-defined organizational structure not only helps streamline your funeral services business but also provides clarity and direction to your staff members. It facilitates effective decision-making, ensures efficient operations, and ultimately contributes to the success and growth of your business.

Identify The Legal And Regulatory Requirements

When starting a funeral services business, it is vital to understand and comply with the legal and regulatory requirements that govern the industry. Failure to do so can result in legal consequences and damage your reputation. Here are some important requirements to consider:

• Licensing: Funeral homes must typically obtain the necessary licenses to operate legally. Research the specific licensing requirements in your state and ensure you meet all the criteria before starting your business.
• Health and Safety Regulations: As funeral services involve handling human remains, it is crucial to comply with health and safety regulations. This includes proper handling, storage, and disposal of bodies, as well as maintaining a clean and safe environment in your facility.
• Consumer Protection Laws: Funeral homes are subject to various consumer protection laws to ensure fair and ethical practices. Familiarize yourself with laws regarding pricing transparency, itemized pricing, contracts, and disclosure of information to clients.
• Environmental Regulations: Some funeral practices, such as embalming, may involve the use of chemicals that can impact the environment. Be aware of any environmental regulations related to the handling and disposal of these substances and ensure compliance.
• Taxation and Financial Reporting: Like any business, funeral services are subject to taxation and financial reporting requirements. Consult with an accountant or tax professional to understand the specific tax obligations and reporting obligations applicable to your business.
• Stay updated with changes in relevant laws and regulations. Join industry associations and attend conferences or seminars to keep yourself informed.
• Consult with legal and regulatory experts if you have any uncertainties about compliance requirements.
• Maintain accurate records of all licenses, permits, and certifications to demonstrate your commitment to compliance.

Writing a business plan for funeral services requires careful consideration of various aspects to ensure a successful and sustainable venture. By conducting thorough market research, identifying target markets, and analyzing competitors, you can position your business for success. Additionally, determining your unique selling proposition, creating a detailed financial plan, and defining your business objectives and goals will help guide your decision-making process.

In order to effectively promote your funeral services, it is important to develop a comprehensive marketing strategy that highlights the value you offer to clients. Furthermore, outlining your organizational structure and understanding the legal and regulatory requirements will ensure that your business operates smoothly and in compliance with the necessary guidelines.

By following these nine steps, you will be well-equipped to write a business plan that captures the essence of your funeral services and sets your business on the path to success. Remember, establishing trust with local communities and forging partnerships with relevant organizations can help your business thrive in this ever-evolving industry.

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Funeral Home Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Service Industry » Funeral Home

Are you about starting a funeral arrangement company ? If YES, here is a complete sample funeral home business plan template & feasibility report you can use for FREE .

Death is one inevitable part in the equation of human existence, so the need to prepare for it cannot be overlooked. Some people go as far as buying insurance to take care of their own funeral when they die; whilst others state clearly in their ‘will’ the type of funeral they would prefer.

This goes to show that the funeral home business will always thrive as long as human exist. The basic things needed to be able to operate a funeral home could range from getting a license to even getting a certification. Some countries consider these as the basics, while in some other countries you could get a waiver for it.

In starting a funeral home, you will be expected to have a standard Casket Carts, Casket Lowering Devices and Accessories, Preparation Room, Embalming Chemicals, Cremation Supplies, Mausoleum, Urn Vaults, Vases, Burial Garments, Waste Containers, Lawn Boards, Straps and Slings and Chairs & Accessories.

If you are in doubt if this kind of business is worth investing in, just try and do a research on existing funeral homes in your area and you will be shocked to know the amount of money they make monthly.

It is important to know that this kind of business is not for everyone, it is for those who naturally can comfort and care for bereaved people whether money is involved or not. If you don’t have this basic quality, you might not succeed in this business.

A Sample Funeral Home Business Plan Template

1. industry overview.

A funeral home which can also be referred to as a funeral parlor or mortuary is a business that basically provides interment and funeral services for the dead and their families; these services may include a prepared wake and funeral, and the provision of a chapel for the funeral.

The funeral home industry includes companies that conduct funerals and prepare the deceased for burial or interment. Funeral homes are also involved in the transportation of the dead and the sale of caskets and other related funeral merchandise.

The Funeral Home industry comprises of funeral homes combined with crematories; on the other hand, businesses whose core business activities is to conduct cremation are not included in the Funeral Home industry; they are classified under the Cemetery Services industry

In the united states of America, most modern day funeral homes are run as family businesses. As a matter of fact a large percentage of trained morticians and undertakers et al work in small, independent family run funeral homes. The owners of these families run funeral homes usually hires two or three other morticians / undertakers as either full – time employees or part – time employees.

It is the practice for funeral homes to have one or more viewing rooms, a preparation room for embalming, a chapel, and of course a casket selection room. So also, funeral homes generally sell coffins and urns, they have a hearse for transportation of bodies, a flower car, and limousines et al.

The Funeral Home Services industry is indeed a very large industry and pretty much thriving in all parts of the world especially in developed countries such as United States of America, Canada, United Kingdom, Germany, France, Australia and Italy et al.

Statistics has it that in the United States of America alone, there are about 24,838 licensed and registered funeral homes responsible for employing about 121,936 employees and the industry rakes in a whooping sum of $16bn annually with an annual growth rate projected at 1.3 percent.

It is important to state that in the falling per capita income during the recession period and of course a rising number of low-priced cremations have hampered the revenue generated in the industry.

So also families that are not financially buoyant opt for discount retailers and manufacturers to purchase caskets, which negatively impact revenue generation for funeral home operators. However, the industry’s revenue is projected to grow slightly in the next five years.

No doubt, as the population ages, it is obvious that the number of deaths in the United States and all over the world is anticipated to increase and this will in turn create market for the funeral home industry. Nonetheless, continued competition from discount retailers and the ease of online ordering from casket manufacturers, as well as a rise in low-priced cremations, are expected to curtail prices for funeral home operators.

If you are contemplating starting your own funeral home business in the United States, you should ensure that you carry out a thorough market survey and feasibility studies. If you get some key factors wrong before starting your own funeral home services, then you are likely going to struggle to stay afloat.

2. Executive Summary

Clarion Call – Funeral Homes is a registered and licensed funeral home business that will be located in the heart of Cape May – New Jersey in a neatly renovated and secured housing facility; a facility that is specifically designed and equipped with the needed facility for a world – class funeral home services

Clarion Call – Funeral Homes is a family owned and managed business that believe in the passionate pursuit of excellence and financial success with uncompromising services and integrity which is why we have decided to venture into the funeral home services industry by establishing our own funeral home business.

We are certain that our values will help us drive the business to enviable heights and also help us attract the numbers of clients that will make our business breakeven within the shortest time frame possible. At Clarion Call – Funeral Homes we will arrange services in accordance with the wishes of surviving friends and family members of the deceased, whether immediate next of kin or an executor so named in a legal will.

We will take care of the necessary paperwork, permits, and other details, such as making arrangements with the cemetery, and providing obituaries to the news media. We will go as far as posting obituaries online and use materials submitted by families to create memorial websites

Our facility include; Wake room: for services and visitations; Preparation room: for embalming and restoration, Merchandise display: caskets and other merchandise that customers may purchase, Privacy room: for the family, Office: for mortician’s personal and administrative use, and Livery: a garage to keep funeral coaches and other vehicles.

We have the required staff strength and we will run a 24 hours a day and seven days a week services. We are going to be a customer-centric funeral home business with a service culture that will be deeply rooted in the fabric of our organizational structure and indeed at all levels of the organization.

With that, we know that we will be enables to consistently achieve our set business goals, increase our profitability and reinforce our positive long-term relationships with our clientele, partners (vendors), and all our employees as well.

Clarion Call – Funeral Homes is a family business that is owned and managed by Arthur Stamford and his family. Mr. Arthur has a College degree in Mortuary Science and a Master’s Degree in Business Administration. He has well over 15 years of experience working in the Funeral Homes Services industry both at state and national level.

3. Our Products and Services

Clarion Call – Funeral Homes is set to operate a standard funeral homes service in Cape May, New Jersey. The fact that we want to become a force to reckon with in the funeral home services industry means that we will go all the way out to give our clients a lasting and pleasant memory of their bereaved family members and friend.

We will render services that that will make them want to come back as well as recommend our funeral home services to their friends, family members and business partners. These are the services and amenities that will be made available to our clients;

• Providing funeral director services
• Providing embalming services
• Operating funeral homes combined with crematories
• Providing mortician services
• Providing visitation or viewing services
• Providing funeral services
• Providing graveside committal services
• Direct cremation services
• Selling funeral merchandise (e.g. caskets, flowers and obituary notices)
• Transporting the deceased

4. Our Mission and Vision Statement

• Our vision is to establish a funeral home brand that will become the number one choice for residence in the whole of Cape May – New Jersey and other cities in the United States.
• Our vision reflects our values: integrity, service, safety, excellence and teamwork.
• Our mission is to deliver reliable, genuinely, caring and excellent service superior to what our competition can offer in any location where our funeral home services will be situated and to ensure that we work hard to grow out funeral home services to be listed amongst the top 10 funeral homes in the United States of America.

Our Business Structure

It is very vital to build a structure to build on from the very outset. This is why we believe that the success of any business is to a larger extent dependent on the business structure of the organization and the people who occupy the available role.

Although Clarion Call – Funeral Homes is a family run business will still work with a business structure that will give room to the minimal employees (mostly part – time employees) to explore their creativity, feel belong and full integrate into the business philosophy.

We are aware that when recruiting for a funeral home, your aim should be to look for people who can handle grieving and bereaved people not just people looking for a job in other to be able to pay their bills and that is exactly what we will look out for.

We will only recruit people with good customers’ service skills, people with compassion, people who can empathize, who love this line of business and people who don’t have any problem handling dead bodies. We will not make the mistake of recruiting people with the wrong skill sets; because we know they can ruin our business before it even get started.

This is why we will make sure we recruit smartly and wisely; people with the right mindset to help us achieve our business goals and objectives in record time. We intend building Clarion Call – Funeral Homes on this structure;

• Chief Executive Officer
• Funeral Home Director
• Human Resources and Administrative Manager
• Accountants / Cashiers
• Mortician and Undertaker
• Marketing Officer (Contract Worker)
• Cleaners / Washer men (Full – Time Employee)
• Security Officer

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

• Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for fixing prices and signing business deals
• Responsible for providing direction for the business
• Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for signing checks and documents on behalf of the company
• Responsible for overseeing the smooth running of the magazine production and distribution process
• Evaluates the success of the organization

Funeral Home Director:

• Obtains information needed to complete legal documents, such as death certificates or burial permits.
• Oversees the preparation and care of the remains of people who have died.
• Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
• Plans, schedules, or coordinates funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services.
• Arranges for clergy members to perform needed services.
• Contacts cemeteries to schedule the opening and closing of graves.
• Provides information on funeral service options, products, or merchandise and maintain a casket display area.
• Informs survivors of benefits for which they may be eligible.
• Offers counsel and comfort to bereaved families or friends.
• Discusses and negotiates prearranged funerals with clients.
• Maintains financial records, order merchandise, or prepare accounts.
• Provides or arranges transportation between sites for the remains, mourners, pallbearers, clergy, or flowers.
• Plans placement of caskets at funeral sites or place or adjust lights, fixtures, or floral displays.
• Directs preparations and shipment of bodies for out-of-state burial.
• Manages funeral home operations, including the hiring, training, or supervision of embalmers, funeral attendants, or other staff.
• Arranges for pallbearers or inform pallbearers or honorary groups of their duties.
• Receives or ushers people to their seats for services.
• Participates in community activities for funeral home promotion or other purposes.
• Provides emotional support to the bereaved
• Arranges for removal of the deceased’s body
• Files death certificate and other legal documents
• Trains junior staffs

Morticians, undertakers

• Performs various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary
• Handles the preparation and care of the remains of people who have died.
• Handles the removal of the deceased’s body
• Performs embalming duties as necessary
• Closes caskets and lead funeral corteges to churches or burial sites.
• Prepares the remains (body)
• Interviews family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.

Human Resources and Admin Manager

• Responsible for overseeing the smooth running of HR and administrative tasks for the organization
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Defines job positions for recruitment and managing interviewing process
• Carries out staff induction for new team members
• Responsible for training, evaluation and assessment of employees
• Oversees the smooth running of the daily office and shop activities.

Marketing and Sales Officer

• Identifies, prioritizes, and reaches out to new partners, and business opportunities et al
• Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
• Writing winning proposal documents, negotiate fees and rates in line with company policy
• Responsible for handling business research, market surveys and feasibility studies for the business
• Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
• Develops, executes and evaluates new plans for expanding increase sales
• Documents all customer contact and information
• Represents the company in strategic meetings
• Helps to increase sales and growth for the company

Accountant / Cashier:

• Responsible for preparing financial reports, budgets, and financial statements for the organization
• Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• Responsible for financial forecasting and risks analysis.
• Performs cash management, general ledger accounting, and financial reporting
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensuring compliance with taxation legislation
• Handles all financial transactions for the organization
• Serves as internal auditor for the organization

Cleaners / Washer man:

• Cleans funeral home facilities and grounds.
• Handles and move objects, such as glasses, dish and bottles, using hands and arms.
• Maintains a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
• Ensures that toiletries and supplies don’t run out of stock
• Responsible for handling laundry
• Handles any other duty as assigned by the restaurant manager,

Security Officer:

• Ensures that the facility is secured at all time
• Controls traffic and organize parking
• Gives security tips to staff members from time to time
• Patrols around the building on a 24 hours basis
• Submits security reports weekly
• Any other duty as assigned by the funeral home director.

6. SWOT Analysis

Clarion Call – Funeral Homes is fully aware that they are coming into an industry that can be highly competitive which is why they have decided to pay attention to the SWOT analysis for the organization.

We know that once we are able to identify our strength, our weakness, our threats and the opportunity that is available to us, we will be able to come up with good business strategies that will help us achieve all our business goals and objectives.

We know that if we get things right before starting our funeral home business, we will not have to struggle before attract loyal clients and building our membership base to a level where we can easily breakeven in record time.

We hired the services of Dr. Garry Larson, an HR and Business consultant with bias in business structuring to help us conduct SWOT analysis for our company and he did a pretty good job for us. Here is a of the result we got from the SWOT analysis that was conducted on behalf of Clarion Call – Funeral Homes Cape May, New Jersey;

Our area of strength cannot be farfetched; the location of our funeral home services is perfect for such business, our management team has robust experience in the funeral home services industry, our customer’s services is second to none in the whole of Cape May – NJ and our facility is top notch.

We critically looked into our Business model and we were able to identify two major weakness. One is the fact that we are a new business and the second is the fact that we may not have the financial resources required to match up with existing and leading funeral homes in Cape – May, New Jersey and also generating the needed hypes that can drive traffic towards our facility.

• Opportunities:

One thing is certain; our funeral home facility is well – located in busy hence there are loads of business opportunities for us. Besides we are the only funeral home services within a 45 miles radius where ours is located.

Some of the threats that we are likely going to face as a funeral home business operating in the United States are unfavorable government policies – the government, the arrival of a competitor within our location of operations and global economic downturn which usually affects purchasing / spending power.

There is hardly anything we can do as regards these threats other than to be optimistic that things will continue to work for our good.

7. MARKET ANALYSIS

• Market Trends

All over the globe people die every now and then and that is one of the reasons why the funeral business will continue to soar higher. It is trendy to find funeral homes in the United States of America and in most parts of the world operate a standard and full option services.

They usually have Wake room: for services and visitations; Preparation room: for embalming and restoration, Merchandise display: caskets and other merchandise that customers may purchase, Privacy room: for the family, Office: for mortician’s personal and administrative use, and Livery: a garage to keep funeral coaches and other vehicles.

We have the required staff strength and we will run a 24 hours a day and seven days a week services. Another trend in the funeral home services industry is that falling per capita income during the recession period and of course a rising number of low-priced cremations are seriously hampering the revenue generated in the industry.

So also, families that are not financially buoyant opt for discount retailers and manufacturers to purchase caskets, which negatively impact revenue generation for funeral home operators. However, the industry’s revenue is projected to grow slightly in the next five years.

Lastly, funeral homes in the United States of America are traditionally run by families except for few instances and there are various insurance companies that have funeral insurance policies for their clients. Building a good working relationship with them will position your funeral home to help them handle some of their policy holders.

You can also help them market their funeral insurance cover with the agreement that you will be the one to handle the funerals of the customers you bring to them. This is of course will be a win-win for both parties, and every business person would want to go into such agreement.

8. Our Target Market

We look forward to dealing with those that we plan to focus on in this trade. It will be safe to say that the target market for funeral home services cuts across people of all class, race, religion, and culture as long as they value their deceased loved ones and would want to give them befitting burial or cremation as required.

In view of that, we have conducted our market research and we have ideas of what our target market would be expecting from us. These are the groups of people we intend marketing our funeral home services to;

• Insurance companies
• Owners of mortuaries
• Retirees and Pensioners
• Corporate Executives
• Government Officials
• Business People
• Celebrities
• Military Men and Women
• Sports Men and Women
• Everyone who resides in our target locations.

Our Competitive Advantage

There isn’t a business on this face of the earth that doesn’t encounter one form of competition of the other. However, it is the ability to be able to stand the test of time in the face of competition that will stand us out anytime anyway. The competitive edge of Clarion Call – Funeral Homes is the excellent and customized service that we offer to all our guest irrespective of their status, religion, race or political affiliation.

We can boldly say that the location of our funeral home services is perfect for such business, our management team has robust experience in the funeral home services industry, our customer’s services is second to none in the whole of Cape May – NJ and our facility is top notch. We are the only funeral home services within our location.

Another significant competitive advantage that we are bringing to the industry is the robust experience of our management team. We have a team that has a combination of 25 years of experience in the funeral home services industry in United States and Canada. They are considered core professionals in their own right.

9. SALES AND MARKETING STRATEGY

• Sources of Income

We believe that it is very vital to identify our sources of income from the very beginning, so that we will not run into problems. Clarion Call – Funeral Homes is established with the aim of maximizing profits in the funeral home services industry and we are going to go all the way to ensure that we do all it takes to attract guests on a regular basis and sign retainer – ship with most of our corporate clients.

Clarion Call – Funeral Homes will generate income by offering the following services for individuals, families and for corporate organizations;

10. Sales Forecast

We know that sitting on the table and forecasting the sales that we desire will help us draw up good goals for our funeral business.

That is why we are well positioned to take on the available market in Cape – May, New Jersey and beyond and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow the business and our clientele base.

We have been able to critically examine the funeral home market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to startups in Cape May – New Jersey.

Below is the sales projection for Clarion Call – Funeral Homes, it is based on the location of our business consulting firm and the wide range of consulting services that we will be offering;

• First Year-: $150,000
• Second Year-: $250,000
• Third Year-: $750,000

N.B: This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and any major competitor offering same additional services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales Strategy

It is important to clearly state that in this dispensation, customers use the Internet to find funeral homes, to read reviews, to view facility available and the location of the funeral home; loads of processes have gone digital. Which is why most bed and breakfasts are increasingly adopting technology and the internet for marketing and advertising their business and we are not going to be left out.

We are quite aware that one of the ways to get people to patronize your funeral home is to build good business relationship with owners of mortuaries. Having a good working relationship with people who mortuaries will enable them refers people to you; since their job is to preserve corpses and yours is to conduct a befitting burial.

We will go all out to strike a deal with them that will ensure that they get a commission for any referral we get from them. These are some of the marketing ideas and strategies that are going to adopt for our bed and breakfasts business;

• Open our funeral home in a grand style with a party for all.
• Advertise our funeral home in relevant magazines, national dailies, Satellite TV stations and Radio station
• Promote our business online via our official website and all available social media platform
• Continuously Improving the performance of our brands
• Hire the services of experts to make our brands the first choice for families and corporate organizations
• Delivering consistent customer experiences to all our clients; making our first impression count positively
• Continuously Improving the efficiency of our funeral home services and operating processes
• Ensure that we put our market scale and knowledge to good use
• Building strong partnerships within our industry and with our stakeholders across the United States of America
• Make use of attractive hand bills to create awareness and also to give direction to our funeral home
• Position our signage / flexi banners at strategic places in and around Cape – May, New Jersey
• Create a loyalty plan that will enable us reward our corporate clients such as insurance companies and owners of mortuaries
• Engage on road shows within our neighborhood to create awareness for our funeral home business.

11. Publicity and Advertising Strategy

Advert and marketing is one of the backbone of all businesses. It is also the backbone of ours because we know that if we are able to get the right world’s pout there, people will come for us. Clarion Call – Funeral Homes is in the funeral home business to make profit and we can only make profit if we steadily increase our customer base.

No doubt, in order to remain relevant in the funeral home industry in Cape May – New Jersey, we will continue to create hype around our business brand.

We will ensure that we leverage on all conventional and non – conventional publicity and advertising technique to promote our bed and breakfast brand. Here are the platforms we intend leveraging on to promote and advertise Clarion Call – Funeral Homes;

• Encourage our loyal customers to help us use Word of Mouth (referrals)
• Advertise our funeral home business in relevant magazines, national dailies, Satellite TV stations and Radio station
• Promote our business online via our official website
• Sponsor relevant community programs
• Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, et al to promote our brand
• Install our Bill Boards on strategic locations
• Engage in road show from time to time
• Distribute our fliers and handbills in target areas

12. Our Pricing Strategy

Our pricing system is going to be based on what is obtainable in the industry, we don’t intend to charge more (except for premium and customized services) and we don’t intend to charge less than our competitors are offering in the United States of America.

Be that as it may, we have put plans in place to discount our products and services once in a while and also to reward our loyal customers (corporate clients such as insurance companies and owners of mortuaries.

• Payment Options

We want to make our payment mode as simple and free for all as possible. That is why at Clarion Call – Funeral Homes, our payment policy is all inclusive because we are quite aware that different people prefer different payment options as it suits them.

Here are the payment options that will be available in every of our bed and breakfast lodge;

• Payment by cash
• Payment by check
• Payment via Point of Sale (POS) Machine
• Payment via online bank transfer (online payment portal)
• Payment via Mobile money

In view of the above, we have chosen banking platforms that will help us achieve our payment plans without any difficulty.

13. Startup Expenditure (Budget)

When it comes to starting a funeral home business, loads of factors influences the amount that will be required to successful launch the business.

Factors like the location you intend starting the business, the size of the funeral home business you want to start i.e. the number of employees and facilities et al, and of course the state of the economy as at when you intend start the business. Here are the key areas where we intend spending our start – up capital;

• The Fee for registering the business in the United States -$725.
• The budget for legal fees, insurance, permits and license – $5,000
• The cost of leasing a facility – 100,000
• The amount needed to renovate our Facility (electrical, furnishings, plumbing, painting and landscaping) – $10,000.
• The Cost for the purchase of furniture and equipment – $10,000
• Other start-up expenses including stationery – $1000
• Phone and utility deposits – $3,500
• The Cost for initial inventories and supplies – $10,000.
• The Cost of Launching a Website – $600
• The cost opening party – $5,000 (optional)
• Cost for payment of salaries for the first 3 months of operations – $50,000
• Additional Expenditure (Business cards, Signage, Adverts and Promotions et al) – $5,000

Going by the report from our research and feasibility studies, we will need an average of $200,000 to start a small scale but standard bed and breakfasts business in the United States of America.

Generating Funding / Startup Capital for Clarion Call – Funeral Homes

We at Clarion Call – Funeral Homes, will leave no stone unturned in generating our funds rightly. Our business is a family business that will be owned by Mr. Arthur Stamford and his family. They are the sole financial of the business which is why they decided to restrict the sourcing of the start – up capital for the business to just three major sources.

These are the areas we intend generating our start – up capital;

• Generate part of the start – up capital from personal savings and sale of his stocks
• Generate part of the start – up capital from friends and other extended family members
• Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $50,000 (Personal savings $45,000 and soft loan from family members $5,000) and we are at the final stages of obtaining a loan facility of $200,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

We know that one of the marks of a successful business is the ability to expand far and wide. The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure.

If all of these factor are missing from a business (company), then it won’t be too long before the business close shop. One of our major goals of starting Clarion Call – Funeral Homes is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to offer nothing short of excellent services.

Clarion Call – Funeral Homes will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of ten years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

• Business Registration: Completed
• Opening of Corporate Bank Accounts: Completed
• Securing Point of Sales (POS) Machines: Completed
• Opening Mobile Money Accounts: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of Insurance for the Business: Completed
• Remodeling our facility: In Progress
• Conducting Feasibility Studies: Completed
• Generating capital from family members: Completed
• Applications for Loan from the bank: In Progress
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents and other relevant Legal Documents: In Progress
• Design of The Company’s Logo: Completed
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
• Recruitment of employees: In Progress
• Purchase of the Needed furniture, mattress, bed sheets, pillows, duvets, electronic appliances, office appliances and kitchen utensils: In progress
• Creating Official Website for the Company: Completed
• Creating Awareness for the business both online and in the neighborhood: In Progress
• Health and Safety and Fire Safety Arrangement (License): Secured
• Opening party / launching party planning: In Progress
• Establishing business relationship with vendors – suppliers of all our needed food ingredient for breakfast and toiletries: In Progress.

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Starting Funeral Home Business Plan (PDF)

Death is a natural part of life, and as such, funeral homes are a necessity for families and communities. While it may seem daunting to enter into such a sensitive industry, starting a funeral home business can be a fulfilling and profitable business venture. People dying necessitate the need for funeral services. It may sound morbid to say that a funeral home business is a profitable venture. However, it is a matter of necessity and inevitability. A funeral home, also known as a funeral parlour, is an establishment where the dead are prepared for burial or cremation. The funeral services industry is a stable and growing market, with an increasing demand for services as the population ages. A funeral home business can offer a unique opportunity to serve families during one of the most difficult times in their lives and to provide a meaningful and personalized experience. This article will outline how to start a funeral parlour business, and the funeral home business plan (PDF, Word & Excel).

Market Research

It’s important for you to carry out market research before you venture into the funeral home business. You must seek to familiarize yourself with how the funeral parlour industry works first. Then you research into existing funeral home businesses in your target area. You have to find the type of services and products that they offer. Find out their customer segments and how big their market share or reach is. Study their business and pricing models.

Market research will help you identify market gaps, including underserved or unserved locations, as well as weaknesses of the existing funeral parlours. The information and insights you gather from your market research will help you build a successful funeral home business. Your target market, services to offer, and marketing strategies will be determined by the information you get from the market research. Therefore, it is imperative that you take the time to conduct thorough research before starting a funeral home business.

Location And Premises

There are several factors you should take into consideration when selecting a location for your funeral home business. Consider the demographics of the area. The ideal location for a funeral parlour is in an area that has a significant population of old adults, as aged people may require funeral services in the near future. Also consider the income levels of the people in the area, an area with a higher income demographic is more likely to utilise premium funeral services. The funeral home should be located in an easily accessible area with enough space for parking. It should be close to major highways and public transportation – this ensures that families can easily access the funeral parlour.

The premises for a funeral home play an important role in ensuring the success of the business. The funeral parlour premises should provide a comfortable, safe, and peaceful environment for families to grieve and pay their respects to their loved ones. You will need a building to operate from. Typically you will need a building with multiple rooms. Rooms needed for a funeral home include a reception, preparation room, mortuary room and offices. The funeral home business plan should include the costs of purchasing or leasing the premises.

Vehicles And Equipment

A funeral home requires a variety of  vehicles and specialized equipment to provide professional services to its clients. Vehicles are an essential requirement for funeral parlours, as they enable the transportation of the deceased, family members, and funeral staff. Hearses are the most commonly used vehicles by funeral homes, their primary purpose is to transport caskets containing the deceased. Some funeral parlours can also have limousines and buses for transporting mourners. Other equipment required by funeral parlours include mortuary refrigerators, embalming tables, embalming equipment, mortuary stretchers & trolleys, scissor lifts, furniture etc. The funeral parlour business plan should include the costs of acquiring the vehicles and equipment.

Products And Services

A funeral home provides a range of services to assist families in arranging and conducting funeral services for their loved ones. Some of the common services offered by funeral parlours include embalming and preparation of the deceased, casket and urn selection, coordination of funeral and burial services, provision of transportation, and assistance with legal paperwork such as death certificates and insurance claims. In addition to facilitating the traditional burial services, funeral parlours can also offer cremation services. Funeral homes can also provide other extra services such as grief counselling.

While funeral parlours primarily offer services, they can also sell products to facilitate the funeral arrangements. One of the primary products offered by funeral homes are coffins and caskets, which can come in a variety of materials and styles to suit different preferences and budgets. Other products offered by funeral homes include urns for cremation, stationary  such as memorial programs and thank-you cards, floral arrangements, and memorial tribute videos. Your funeral parlour business plan should clearly outline the products and services that your business will offer.

Management And Staff

A funeral home requires a team of dedicated employees so as to provide high quality services to families during their time of need. The employees required by a funeral parlour business include funeral directors/undertakers, funeral assistants, embalmers, drivers as well as administrative staff. Large funeral homes can also employ grief counselors or social workers to offer emotional support and guidance to families. The employees of a funeral parlour must possess a range of qualities to ensure that they can provide the necessary support and assistance to grieving families. Compassion is perhaps the most essential quality, as it is vital that the staff empathise with families and offer them comfort and understanding. In addition to being compassionate, employees should be professional, respectful, and attentive to detail. Good communication skills are also necessary to ensure that funeral arrangements are executed smoothly and that families feel supported throughout the whole process. Thus it is important for all your employees to undergo training to ensure that they provide high quality services to clients. The salaries of all your staff should be included in the funeral home business plan.

The market for funeral services is always there as people are always dying every day. However you need to understand your local market and trends. For example, in some countries cremation is now mostly more preferable than traditional burials. While the demand for funeral services is relatively constant, the market for funeral homes is also impacted by factors such as the local population, demographics, and cultural traditions. As such, funeral homes must be responsive to the unique needs of their local market and be able to offer personalized and culturally appropriate services to their clients. Word of mouth is one of the most important marketing methods for funeral parlours, thus it is important to provide high quality services so as to encourage positive word of mouth referrals. Funeral homes that offer compassionate and professional services, and go above and beyond to meet the needs of their clients, are more likely to receive positive recommendations from satisfied customers. The funeral parlour business plan should also include other marketing strategies that you can use for your funeral home business.

Pre-Written Funeral Home Business Plan (PDF, Word And Excel): Comprehensive Version, Short Funding/Bank Loan Version and Automated Financial Statements

For an in-depth analysis of the funeral home business, we encourage you to purchase our well-researched and comprehensive funeral home business plan. We introduced the business plans after discovering that many were venturing into the funeral parlour business without enough knowledge and understanding of how to run the business, lack of understanding of the financial side of the business, lack of understanding of : the industry, the risks involved , costs and profitability of the business; which often leads to disastrous losses.

The StartupBiz Global funeral parlour business plan will make it easier for you to launch and run your funeral home business successfully, fully knowing what you are going into, and what’s needed to succeed in the business. This is a complete business plan for a funeral home business. It will be easier to plan and budget as you will be aware of all the costs involved in setting up and running the funeral parlour business.

Uses of the Funeral Parlour Business Plan (PDF, Word And Excel)

The funeral home business plan can be used for many purposes including:

• Raising capital from investors/friends/relatives
• Applying for a bank loan
• Start-up guide to launch your funeral parlor business
• As a funeral home business proposal
• Assessing profitability of the funeral parlour business
• Finding a business partner
• Assessing the initial start-up costs so that you know how much to save
• Manual for current business owners to help in business and strategy formulation

Contents of the Funeral Home Business Plan (PDF, Word And Excel)

The business plan for a funeral home includes, but not limited to:

• Marketing Strategy
• Financial Statements (monthly cash flow projections, income statements, cash flow statements, balance sheets, break even analysis, payback period analysis, start-up costs, financial graphs, revenue and expenses, Bank Loan Amortization)
• Industry Analysis
• Market Analysis
• Risk Analysis
• SWOT & PEST Analysis
• Operational Requirements
• Operational Strategy
• Why some people in the funeral home business fail, so that you can avoid their mistakes
• Ways to raise capital to start your funeral parlour business

The funeral home business plan package consists of 4 files

• Funeral Home Business Plan – PDF file (Comprehensive Version – 89 Pages)
• Funeral Home Business Plan – Editable Word File (Comprehensive Version – 89 Pages)
• Funeral Home Business Plan Funding/Bank Loan Version- Editable Word File (Short version for applying for a loan/funding – 48 pages)
• Funeral Home Business Plan Automated Financial Statements – (Editable Excel File)

The business plan can be used in any country and can be easily edited. The financial statements are automated. This implies that you can change eg the costs, salaries etc, and all the other financial statements will automatically adjust to reflect the change. 

Click below to download the Contents Page of the Funeral Home Business Plan (PDF)

Testimonial 6

I purchased a business plan from you, and I’m glad to inform you that I was able to get my loan, and I’m starting my poultry farming business on the 1 st of July. This was made possible because of your business plan. Thank you very much, you made my dream come true.

Testimonial 4

The business plan which I purchased from your website saved me TIME and MONEY! The layout of the business plan was excellent. The financial statements were detailed and easy for me to edit. I will come back to purchase another business plan soon.

Testimonial 5

I was able to understand the business side of farming because of your business plan. You did extensive research; the business plan was well prepared and fully detailed.  It made everything clear, and I have somewhere to start now. I am confident that I am going to succeed in my business because of the guidance from your business plan.

Testimonial 3

I was extremely lucky to come across StartupBiz Global. Their business plan exceeded my expectations, and most importantly I was able to secure a loan from my bank. Thank you guys, now my dreams are coming true!

Testimonial 1

StartupBiz Global provided a very professional and comprehensive business plan which I used for my business. The business plan was easy to edit, and I was able to get the funding which I wanted. I highly recommend their business plans.

Testimonial 7

I found Startupbiz Global online when I was in desperate need of a business plan. I was overwhelmed by the quality of the business plan, it’s comprehensive and well researched! I did not have to wait to get the business plan, I got it instantly after payment. I highly recommend Startupbiz Global, and would happily use them again in the future.

Testimonial 8

Just wanted to say I am very happy with the business plan and I will gladly recommend your products, thank you very much and have a great day.

Testimonial 2

Many thanks for your incredibly efficient service and thorough business plan. I am very impressed with the business plan. Before I bought the business plan, I tried to do my own business plan – it was such a nightmare and it turned out badly, also not to mention the stress it caused me. I wish I knew about your website earlier!

Get the Funeral Home Business Plan (PDF, Word And Excel)

Click Buy Now  below to purchase using Paypal, Credit Card, or Debit Card. After you have purchased, you will immediately see the download link for the business plan package on the screen. You will also immediately get an email with the business plan download link. The Pre-written business plan package (PDF, Word, and Excel) costs $30 only!

If you want to purchase multiple business plans at once then click here: Business Plans Store.

The business plan package is a zipped compressed file containing the PDF, Word and Excel documents. To open the package after downloading it, just right click, and select Extract All. If you have any problems in downloading and opening the files, email us on [email protected] and we will assist you.

We wish you the best in your funeral home business! Check out our collection of business plans  , and more business ideas .

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Funeral Home Business Plan Template

•   Funeral Home Business Plan Template (Microsoft Word)  –  $47.00
•   +Add Excel Worksheet (Recommended)  –  $35.00
•   +Add PowerPoint Template and 4 Funding eBooks  –  $65.00
•   +Add Business Startup, Finance, Marketing Documents 781 Templates  –  $185.00
•   +Add Operational, Employee and Policy and Procedure Templates  –  $35.00

How to get funding for your Funeral Home business!

“Here’s the ‘Perfect Solution’ to getting your Funeral Home business funded quickly…even if you don’t have a clue on how to write a business plan and don’t have the budget to pay a professional to do it!”

If you want to get your Funeral Home business organized and funded then here’s the perfect solution:

Did you know that a well-written and researched business plan is the key to getting funding for your Funeral Home business?

But most entrepreneurs neglect this aspect of their startup.

That’s usually because they are not knowledgeable enough to write a business plan on their own.

Or do not have the budget to pay a professional business plan writer.

But if you’ve ever wanted to start a Funeral Home business and you need to write a business plan to get funding then our Hybrid Fusion Business Plan Template is for you .

Our Hybrid Business Plan Template is not just high quality, in-depth and researched, but also a business plan that has examples for you to insert your own market and business specifics into.

A Funeral Home business is a great business for those interested in entrepreneurship.

Opening a Funeral Home provides an essential service to individuals and families during times of loss and grief. In today’s society, there is a universal need for dignified and compassionate end-of-life arrangements. By establishing such a business, entrepreneurs can offer support and guidance to bereaved families, helping them navigate the difficult process of planning funeral services and honoring their loved ones’ lives. Moreover, operating a Funeral Home allows for the creation of a comforting and serene environment, where families can gather to mourn, reminisce, and find solace in the company of loved ones. Additionally, a Funeral Home can serve as a pillar of support within the community, providing resources and assistance to those in need during challenging times. Furthermore, by upholding professionalism, empathy, and respect for cultural and religious traditions, a Funeral Home can make a meaningful difference in the lives of grieving individuals and contribute to the healing process.

And with our business plan template, you’ll be able to seek funding from investors and be up and running in no time.

With modifications (Like the name of your company and owner’s bio, market, financials, company images and location specifics) you can customize this business plan for your exact needs.

Here’s why a free business plan template can risk your chances of funding:

Lenders and investors see thousands of business plans and they know when you’re using a generic free template because the “Wording is just not right.”

You can have the best idea for your venture and pitch it to them perfectly, however when you leave and they review your plan what will it really say about you?

And free isn’t really free if it costs you your funding .

Why leave the future of your business to chance?

Our business plan templates are written for your specific market and references are included.

Start your business off the right way with our comprehensive Hybrid business plan template.

As part of this package, you will receive our Funeral Home business plan template, which contains the following sections:

• Executive summary
• The enterprise
• The business concept and need
• Industry/market overview.
• Growth strategy and implementation summary
• Management plan
• Risk factor
• Use of proceeds

Click here to view sample pages of this exact plan.

Depending on which version of the business plan options you purchase (more on that in a moment), you’ll receive the following:

36 page Funeral Home business plan template with references.

• This Funeral Home business plan template will be delivered via digital download in fully editable Microsoft Word and includes a Funeral Home business pre-written example text, general industry research, references, and narrative already completed for you.
• Red instructional text above each section is included to let you know what to insert in that section. In some areas, you can just add your information, in others you will need to use the example text as a basis to write your own business specifics such as what sets you apart, your local market, your business team, etc.

Click here for screenshots of the plan you will be receiving.

Funeral Home Financial Template in Microsoft Excel (recommended )

This Excel template will allow you to enter financial data specific to your business and will produce proforma financial statements for use in your business plan. The worksheets (Set-up, Start-up, Sales, Headcount, Inventory, Operating Expenses, Capital Budget, Equity & Debt, and Amortization Schedule) contain instructions, questions for you to answer, and boxes (cells) for data entry. Cells in which you are to answer questions or enter data are yellow. Purple cells contain formulas that will be calculated automatically.

Click here for screenshots of these documents.

Business Funding Package with PowerPoint and 4 eBooks

(A must-have if actively seeking investment). Includes a business Microsoft PowerPoint slideshow template “Pitch Deck” to show lenders and investors your concept at a glance. It includes 12 slides with instructional text for you to insert your specific business images and information into.

This funding package also includes the Funding eBook bundle to educate you on your funding options and how to best present your business concept. These 4 eBooks guide you through individual interventions, second-party arrangements, corporate funding options, government interventions, managing business cash flow, quick start funding overview, exit strategy, common mistakes to avoid when pitching your concept, and much more.

Business Startup, Finance and Marketing Templates to show investors that your business is prepared to launch

Business Assessment Documents. Vital documents to make sure you are prepared for your venture. Includes: Business Plan Guidelines, Strategic Planning Checklist, Trend Analysis Checklist, Executive Summary Template, Market Study Outline and Business Analysis Worksheet. 6 Documents to help get you organized.

Business Startup Documents. Essential Documents to Help Launch Your Venture. Includes: Board of Directors Documents, Confidentiality Agreements, General Administration, Basic Financial Checklist, Franchise Feasibility Test, Startup Cost Worksheet, Franchise Comparison Worksheet, Strategic Management, Organization-Wide Goals and much more. 66 Documents to help you get started.

Raising Capital Documents. Practical documents to help you get started raising capital. Includes: Government Grants and Program Worksheets and Guide, Loans and Borrowing Documents, Investment Analysis Summary, Bank Loan Request Sheet, Loan Application Review Form, Loan Calculator, Pledge of Shares of Stock, General Continuing Guaranty, Due Diligence Checklist, Promissory Notes, Investment Analysis Summary, Term sheet for potential investment and much more. 51 Documents to help you obtain funding.

Online Startup Documents. Key documents to establish your online presence. Includes: Advertising and Marketing Online documents, Confidentiality Agreements, Content and Copyright Agreements, Hosting Agreements, Software and License Agreements, Website Development Agreements, Website Notices and Checklists and much more. 72 Documents in total to help you online.

Finance and Accounting Documents. Vital documents for your finance and accounting business needs. Covers: Banking, Bookkeeping, Buying and Selling of Shares, Financial Statements, Government Grant Programs, Insurance, Investments, Investors Relations, Invoices and Billing, Loans and Borrowing, Raising Capital and much more. 169 Documents in total to help with your business finances and accounting.

Employment and HR Documents. Key documents you need as you grow your venture with employees. Covers: Compensation and Benefits, Contractors and Consultants, Employee Records, Employee Reference Letters, Firing and Termination, Hiring Employees, Insurance, Managing and Motivating Employees, Policies and Documentation and much more. 267 Documents in total to help manage your workforce.

Sales and Marketing Documents. Crucial documents as you grow your venture with marketing and sales. Covers: Addressing Complaints, Customer Relations, Market Analysis, Purchase orders and price quotes, Sales and Marketing Management, Sales Agreements and Contracts, Sales letters and much more. 142 Documents in total to help grow your venture.

Advertising and Marketing Online Documents. Documents to get your name and brand online effectively. Includes: Affiliate Program Agreement, Agreement for Internet advertising services, Co-branding agreement terms and provisions checklist, Co-branding agreement, Free linking agreement, Press release template, Website Cross Sponsorship Agreement, Website Linking Agreement. 8 Online Marketing Documents to help develop your online presence.

Business Operational Plan, Employee Handbook, and Policies and Procedures Templates

Show your investor that you are ready to launch by completing these vital foundational documents prior to starting. They include:

Operational plan template for you to describe your business’s mission and operations, including information on your strategic content, company objectives, key performance indicators, key assumptions and risks, goals, and more.

Employee handbook template to create for your current or future employees explaining your policies and what you expect from them and what they should expect from you.

Policies and procedures template (an addition to your employee handbook) to communicate the culture of your business, your standards on employment, schedules, compensation, benefits, hiring policies, and other workplace policies to protect not just your business but also your employees.

*These are templates for you to complete as operations and employee requirements vary per business. Please view the sample pages.

(Delivered in digital Microsoft Word format)

That’s a lot of information! But don’t be overwhelmed. We have offered each item individually so you can choose what you need or all of them. Scroll down to learn more.

See what our customers are saying about our business plan templates.

“The plan had some great points that were very beneficial and important to my business. I hope other clients are able to see the value you are able to provide in their business plans, just like myself. I would highly recommend you to other prospective entrepreneurs. It’s been a pleasure and I look forward to execute my business plan.”

Kristina K.

“Honest Business Plans has given me the tools and inspiration to pursue my business venture. Not only was the template helpful in helping me form my business idea it really explains how it would benefit my company.”

Mikio VanDrunen

“Shawn has been a tremendous help to me and my business ventures. His templates were extremely helpful to me with regard to moving my business from the conceptual phase to something that could be successfully implemented. Furthermore, his business plan example and associated materials allowed me to organize and structure my venture according to how I wanted to run and grow my business. I also found the process much easier with the materials (as opposed to doing everything on my own), since they provided a solid blueprint for my business.   I would recommend Shawn and his team to other entrepreneurs and business owners without hesitation. They have been great to work with!”

Kevin Cisney

The best part about our plans is that the TIME-CONSUMING parts are DONE for YOU.

Our Hybrid Fusion Business Plan Templates save you time as most portions are already completed for you, including the general narrative, market research and format are already researched and written for the Funeral Home industry.

What makes our Hybrid Fusion Business Plans Different?

Here are just a few reasons why our Honest Business Plan Template is the best solution to begin planning your venture:

• Formatted layout for investor and lender use.
• A full narrative written from scratch for your industry.
• Red instructional text guides you through each section of the business plan, explaining what each section is about and what to include, ensuring a polished, professional plan.
• Written in a persuasive way to show investors the true potential of your venture.
• Hybrid Fusion Cross between a business plan sample and template to make customization more realistic.
• Simple Pricing: Straight forward pricing no long-term subscription or obligation. Purchase and instantly download and edit.

Click here for sample pages of this Funeral Home business plan template.

But we don’t want to sell you on EASY.

We want to make sure you obtain a researched market-specific business plan template you are able to build a realistic and truly investor-friendly business plan upon.

Real investors and lenders see 3 to 15 business plans a day.

With the big “Corporate” business plan template companies luring you in with an “Easy” business plan those very lenders see right through them.

With our plan templates, you will have something extensive, unique as well as researched to set you apart from the “Corporate” generic business fill-in-the-blank plan templates.

Know exactly what you will be receiving by viewing our sample pages for this business plan here.

Do it yourself and not only save but learn more about your business as well.

• Each complete plan takes us about 160 to 200 hours to research , write and create and is written in a way to make it easy to understand yet investor friendly. A professional business plan writer would charge a minimum of $650 to create a unique business plan of our length.
• This is the viable solution you have been looking for. A comprehensive template with full narrative specifically for your industry. Our business plans are investor friendly, and offered at a fraction of the cost of a professional business plan writer.
• We stand behind our quality. Our plans are in-depth and researched. If you are able to find a more researched, referenced, comprehensive, Funeral Home business template for the Funeral Home industry for a lower price we will refund your money.
• Don’t believe the MYTH of “Fill in the blanks” business plan templates. Each venture is unique as is each market. If someone promises you a “fill-in-the-blanks” template or automated way to create your business plan then you are effectively getting a generic plan. Our hybrid business plan offered here is researched written and formatted specifically for the Funeral Home industry.
• Before purchasing, please understand the usage of this document (Yes, you will have to put in some work)  we are honest about what we offer and provide screenshots of the documents you will be receiving so there is no misunderstanding.

A customized or turn-key document from a reputable professional business plan writer starts at $950 and a cost upwards of $5,500 or more (A Google search will show you this).

We are attempting to help you get started on a budget hence we are providing our extensive hybrid fusion business plan documents as a starting point for you to build your plan upon.

30-DAY MONEY-BACK GUARANTEE.

Like any business, there are risks. I am so confident that this is the most comprehensive Funeral Home business offering out there that if you are able to find a more comprehensive Funeral Home business plan package that includes a 35+ page business plan template and matching Excel worksheet for a lower price, I will refund your money. Click here for terms and conditions.

*PLEASE NOTE THAT THIS PRODUCT IS NOT A TURN-KEY SOLUTION, BUT AN EDITABLE TEMPLATE THAT IS MEANT TO SERVE AS A FOUNDATION/BASIS/OUTLINE ON WHICH YOU CAN DEVELOP YOUR OWN PROFESSIONAL FUNERAL HOME BUSINESS PLAN WITH SOME EFFORT.

THE BEST TIME IS NOW

There is never a better time than the present to start your Funeral Home as the need for compassionate and dignified end-of-life services remains constant, and providing support to grieving families is a timeless and essential aspect of community care. The resources we provide will help jump-start you. However, in the end, only you can choose to make a difference in your life.

*This is a Business Plan Template/Outline in Unlocked and Editable Microsoft Office and should only be used as a starting point/foundation to write your own plan. You will need to edit it for your needs.

CHOOSE THE OPTIONS THAT WORK BEST FOR YOU. SSL Secured Checkout via PayPal or Credit Card. Your future Funeral Home customers are waiting.

Order Now Below

Disclaimers (Please read prior to purchase)

-This is an editable example business plan template, which is in between a business plan template and a sample. This is NOT a complete Turn-key business plan. Modify and use this Hybrid business plan template as a foundation to create your own plan. View Sample pages to see exactly what you will be receiving.

-We are unable to make any changes to this plan or excel sheet or pitch deck or documents for you.

-By purchasing these documents, you agree not to resell, copyright, or post them online.

-Digital Download for Microsoft Office XP 10.0 in Windows XP and higher versions.

-Will also open in Microsoft Office for Mac, however, some formatting issues may be present and will need to be corrected. For this reason, we are unable to guarantee 100% direct compatibility with Microsoft Office for Mac.

-This is a large Microsoft Word file. Please keep in mind that we are not responsible if your computer processor is unable to render them quickly. We have tested these files on multiple MACs and PCs and they render fine on our end. However, we are unable to account for or guarantee how the files will perform on your end due to various extensions and operating system performance. Although rare, if you are having rendering issues you may need to attempt to open and work on the Microsoft Word files on an alternative, newer or faster computer.

The best time to start is now. Purchase with confidence. SSL Secured Checkout and 30-Day Money Back Guarantee if you are able to find a more comprehensive and up-to-date plan and funding package combination for a lower price point.*

Thanks for scrolling down to the bottom of this page! Whether you purchase from us or not I wish you much success in your Funeral Home business venture!

Start & Grow Your Successful Funeral Home Business

Start Your Funeral Home Business

Build your very own funeral home business from scratch. Learn how to structure your business, complete your business plan,  and much more.

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Learn how to grow your funeral home  business. Learn how to expertly market your business, staff it, and much more.

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A Guide to Strategic Planning for Your Funeral Home Business

One of the greatest business challenges many funeral home owners and managers face is finding the right balance between managing day-to-day operations and planning for future success. It may sometimes feel like you spend most of your time on things that need your attention immediately and far too little time considering how to position your business for long-term success. In this complete guide, discover the benefits of strategic planning for your firm and how you can create your own strategic planning cycle that will help guide your funeral home business' future success.

Benefits of Strategic Planning for Funeral Homes

In funeral service, schedules can change minute-by-minute, and the families you serve expect you to be 100% focused in their time of need. Though it can prove challenging, the benefits of a consistent approach to strategic planning are numerous:

1. The chance to investigate and explore options.

You can proactively investigate your business environment, challenges and opportunities in a less time-sensitive setting. An absence of planning will force you to make rushed, less informed decisions when confronted with both opportunities and threats.

2. Improved control over the future of your funeral business.

You design and plan your future as opposed to simply letting it happen.

3. A clear purpose and direction.

Your team members are more unified and understand what is expected of them and how they can contribute.

4. Better business decisions. 

A clear vision for the future can lead you toward the actions that can help you reach your goals. Perhaps more importantly, a clear vision can help steer you away from those actions that will not help you achieve those goals.

5. Well-allocated resources.

Strategic management of your human and financial resources is key to your success. A solid plan for your future allows you to put your resources to work most effectively to help you achieve your goals.

Strategic Planning Tips for Funeral Homes

It’s relatively easy to see the value of strategic planning, but it can be difficult to start and maintain a discipline of planning. Here are just a few tips to help you get started:

Make time for it.

Set aside the time and protect it. Unexpected events are the hallmark of funeral service, but it’s vital that you plan for uninterrupted participation in your sessions. Consider your backup options and conduct the session at a time that is unlikely to be interrupted.

Invite the right people.

Include the leaders of your organization and make sure participants represent a range of perspectives and responsibilities in your organization. It doesn’t have to be a large group, but the group’s perspective should be broad and well-informed in terms of all aspects of your business.

Prepare well.

There are many tools and resources you can use to design your session and create an effective plan. Make sure you have key business information readily available. Create an agenda and follow it.

Don’t “skip” the hard questions.

It’s important that you be honest with yourself and confront the hard questions about your business. For instance, many funeral home owners say it’s their service to families that helps them stand apart from competitors. Attempt to answer questions like, “How does our service set us apart?” “What do we do that is different than our competitors ?” “How would our clients distinguish between the service that we provide and that of our competitor?” If you can’t answer those questions, it’s highly unlikely your clients will be able to.

Document and track.

The insights, decisions and initiatives that result from your planning should be documented and shared with the planning group and your team. This also creates the plan your team will use to move forward in the execution and tracking phase of your planning cycle.

How to Create A Strategic Planning Cycle for Your Funeral Home

Creating an effective strategic planning cycle for your firm takes time and attention, but the process is key for your firm’s long-term success. At Homesteaders, we employ a strategic planning cycle with four basic elements: an environmental scan, strategic framework development and review, business planning and initiative development and initiative execution. As you can see from the image below, our planning process is truly a cycle of activities that builds on the previous cycle and lays the groundwork for future work.

Environmental Scan

The environmental scan phase of your strategic planning can include a variety of investigative activities. The purpose of this phase is to help you and your team better know and understand the world in which you do business, both internal and external. As a strategic planning facilitator, I prefer gathering a mix of qualitative and quantitative information to inform the planning cycle.

Funeral home owners will likely be interested in quantitative data such as how many deaths occur in your primary and secondary service areas and any information you can gather about how those numbers are trending up, trending down or staying stable. You may also consider how many of those deaths are going to your competitors compared to how many are being served by your funeral home, the average income in your service area and the average costs related to funeral service.

The qualitative data you might gather would include feedback from your family service surveys and any other information you might have about the end-of-life and death care preferences in your community. It may also be helpful to understand how actively your competitors are marketing, any new services they are offering and how the community is responding to those activities.

Another element of your environmental scan might be a   SWOT analysis   to help you identify your firm’s strengths, weaknesses, opportunities and threats. This type of analysis can help set the stage for building your strategic framework.

Strategic Framework Development and/or Review

Key to your ability to build and execute a business strategy is identifying exactly where your focus is. As a funeral home, you might decide to be the best full-service funeral home in your community, or you could choose to focus on more affordable or discounted funeral service options. You might choose to be the best provider of services to newcomers to your community or offer services specific to key ethnic groups. These decisions should be guided by the findings of your environmental scan and SWOT analysis.

A couple of things to remember when developing your strategic framework:

• Draft your framework carefully and test it with a variety of what-ifs. This is the element of your planning which should stay relatively stable over time. Shifts in your environmental situation might cause you to tweak or adapt your framework, but wholesale changes should only happen in response to significant adjustments in your situation or competitive environment.
• Your framework is designed to help you decide what to do and what NOT to do. If an initiative or activity doesn’t help you achieve your purpose, you should probably avoid devoting resources to it, no matter how compelling the opportunity might seem.

Business Planning and Initiative Development

This phase of your planning cycle will involve identifying and prioritizing the initiatives that will help achieve your goals for your business. It’s very important that you focus on assigning adequate resources and attention to the business planning and prioritizing your efforts. Attempting to do too many initiatives is nearly as detrimental to your business as doing nothing because the result is often the same—nothing gets done!

Initiative Execution

As noted above, the execution phase needs to be properly prioritized to successfully meet your goals. Once you complete a project, you can move on to the next one. Key to this phase is designing a process that identifies timelines and resource allocation (including budget) as well as responsible parties. It’s also important to set up a process for tracking the outcome of your initiatives in order to better understand what works for your firm and what you might do differently the next time.

The elements of strategic planning largely remain the same regardless of how detailed or simple the planning process you identify for your business. The best approach is to begin with a process that is doable for your organization. You can certainly add elements to your process as time goes by and you get more comfortable with accomplishing the planning cycle. 

The most important step? Getting started! 

Ready to evaluate your firm's strategic plan? Contact your Homesteaders account executive for assistance. 

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The financial plan for a funeral home business.

Running a compassionate and dignified funeral home is not only about providing a respectful farewell to loved ones; it's also about managing the business with financial wisdom.

In this post, we'll explore the critical elements of developing a financial strategy that ensures your funeral home can serve the community sustainably.

From grasping the initial investment costs to handling day-to-day financial operations and anticipating market changes, we're here to assist you in navigating each aspect.

Let's embark on the journey to ensure your funeral home is not only a pillar of support for those grieving but also a financially stable establishment.

And if you wish to obtain a comprehensive 3-year financial analysis for your funeral home without delving into complex calculations yourself, please download our specialized financial plan designed for funeral homes.

What is a financial plan and how to make one for your funeral home business?

A financial plan for a funeral home business is a critical tool that guides you through the financial aspects of running your funeral services.

Think of it as charting the course for a solemn journey: You need to understand the resources at your disposal, the services you wish to offer, and the costs involved in providing dignified and respectful funeral arrangements. This plan is essential when starting a new funeral home, as it helps turn your dedication to providing compassionate care into a structured and sustainable business.

So, why create a financial plan?

Imagine you're about to open a funeral home. Your financial plan will help you grasp the costs involved - such as purchasing or leasing a facility, acquiring funeral vehicles, caskets, and other necessary equipment, initial staffing expenses, and marketing. It's like assessing your resources and budget before embarking on a sensitive and important service.

But it's more than just adding up costs.

A financial plan can provide crucial insights similar to learning a vital aspect of funeral care. For example, it might show that offering extravagant casket options is cost-prohibitive, leading you to focus on high-quality, yet affordable alternatives. Or, it could reveal that a large staff is not needed initially, saving on labor costs.

These insights help you avoid overspending and overstaffing.

Financial plans also serve as a forecasting tool to identify potential risks. Suppose your plan suggests that achieving your break-even point – where your income equals your expenses – is only feasible if you conduct a certain number of services each month. This highlights a risk: What if the demand is lower than expected? It encourages you to consider alternative services, like pre-planned funerals or memorial services, to supplement income.

How does this differ for funeral homes compared to other businesses? The main difference lies in the nature of the costs and the revenue pattern.

That’s why the financial plan our team has developed is specifically designed for the funeral home industry . It can't be applied universally to all types of businesses.

Funeral homes have unique expenses such as mortuary equipment, special facilities for viewing and ceremonies, and compliance with specific health and funeral service regulations. Their revenue may also vary - consider how local demographics and cultural practices might influence demand. This contrasts with, say, a tech store, where products don't have such specific usage constraints and sales trends could be more predictable.

Clearly, our financial plan takes into account all these unique aspects when it has been formulated. This enables you to create accurate financial projections tailored to your new funeral home venture.

What financial tables and metrics include in the financial plan for a funeral home business?

Creating a financial plan for a new funeral home is an essential step in ensuring the success and sustainability of your business.

Understand that your future funeral home's financial plan is more than just numbers on paper; it's a roadmap that guides you through the initial stages and helps in maintaining the business over time.

Let's begin with the most fundamental component: the startup costs. This includes everything you need to open your funeral home for the first time.

Consider the costs of purchasing or leasing a facility, acquiring funeral vehicles, caskets, and other essential equipment, interior furnishings, and even signage. These costs give you a clear picture of the initial investment required. We have already outlined them in our financial plan , so you don’t need to search elsewhere.

Next, think about your operating expenses. These are ongoing costs that will occur regularly, such as employee salaries, utility bills, maintenance of facilities and vehicles, and day-to-day operational costs. It’s crucial to have a good estimate of these expenses to understand how much your funeral home needs to earn to be profitable.

In our financial plan, we've filled in all these values, so you'll have a good idea of what they should represent for a funeral home. Naturally, these can be adjusted in the 'assumptions' tab of our financial plan.

One of the most important tables in your financial plan is the cash flow statement (included in our financial plan). This table shows how cash is expected to flow in and out of your business.

It’s a monthly (and annual) breakdown that includes your projected revenue (how much money you expect to make from funeral services) and your projected expenses (the costs of operating the funeral home). This statement is crucial for anticipating periods when you might need additional cash reserves or when you can plan for upgrades or expansions.

Another key table is the profit and loss statement, also known as the income statement, which is also included in our financial plan.

This official financial table gives you an idea of how profitable your funeral home is over a certain period. It lists your revenues and subtracts the expenses, showing whether you're making a profit or a loss. This statement is particularly important for understanding the financial health of your funeral home over time.

Lastly, consider the break-even analysis (also included, of course). This calculation tells you how much revenue your funeral home needs to generate to cover all of its costs, both initial and ongoing. Knowing your break-even point is crucial as it gives you a clear sales target to aim for.

We've also included additional financial tables and metrics in our financial plan (provisional balance sheet, financing plan, working capital requirement, ratios, charts, etc.), providing you with a comprehensive and detailed financial analysis of your future funeral home.

Can you make a financial plan for your funeral home business by yourself?

Yes, you certainly can!

As highlighted earlier, we have developed a user-friendly financial plan specifically tailored for funeral home business models .

This plan includes financial projections for the first three years of your funeral home's operation.

Within the plan, you'll find an 'Assumptions' tab that contains pre-filled data, covering revenue assumptions, a comprehensive list of potential expenses relevant to funeral homes, and a staffing plan. These figures are designed to be easily customizable to match your specific business needs.

Our thorough financial plan incorporates all the critical financial tables and ratios necessary for a funeral home, including the income statement, cash flow statement, break-even analysis, and a provisional balance sheet. It's designed to be compatible with loan applications and is user-friendly for entrepreneurs at all levels, including those with no previous financial experience.

The process is automated to avoid the need for manual calculations or complex Excel formulas. Simply enter your data into the designated fields and choose from the provided options. We have made the process straightforward and accessible, even for those not accustomed to financial planning tools.

If you encounter any issues, please feel free to contact our team. We commit to responding within 24 hours to assist with any difficulties. In addition, we offer a complimentary review and correction service for your financial plan after you have completed all your assumptions.

What are the most important financial metrics for a funeral home business?

Succeeding in the funeral home business requires a blend of compassionate service and astute financial management.

For a funeral home, certain financial metrics are especially crucial. These include your revenue, cost of services (COS), gross profit margin, and net profit margin.

Your revenue encompasses all income from funeral services and related offerings, providing a clear view of the market's response to your services. COS, which includes the cost of caskets, cremation, labor, and other direct service costs, is vital for understanding the direct costs linked to your services.

The gross profit margin, calculated as (Revenue - COS) / Revenue, indicates the efficiency of your service provision, while the net profit margin, the percentage of revenue remaining after all expenses, reflects your overall financial health.

Projecting sales, costs, and profits for the first year involves detailed analysis. Begin by examining the local market and your target demographics. Estimate your sales based on factors like community needs, local competition, and pricing strategies.

Costs should be categorized into fixed costs (like facility lease and utilities) and variable costs (like supplies and hourly labor). Be cautious in your estimates, and account for variations in demand and costs throughout the year.

Creating a realistic budget for a new funeral home is vital.

This budget should cover all anticipated expenses, including facility lease, utilities, equipment, initial inventory of caskets or urns, labor, marketing, and an emergency fund. It's also crucial to set aside funds for unforeseen expenses. Keep your budget flexible and review it frequently, adjusting based on actual performance.

In financial planning for a funeral home, key metrics include your break-even point, cash flow, and inventory management.

The break-even point helps determine how many services you need to provide to cover your costs. Positive cash flow is essential for day-to-day operations, while efficient inventory management is key to avoiding oversupply or shortages.

Financial planning can vary greatly among different types of funeral homes.

For instance, a funeral home focusing on budget services might prioritize low-cost supplies and high-volume services. In contrast, a premium funeral home might have higher costs for luxury caskets and personalized services, focusing on higher pricing and customer experience.

Recognizing signs that your financial plan might need adjustment is crucial. We have listed these indicators in the “Checks” tab of our financial model. This provides you with guidelines to quickly correct and adapt your financial plan to ensure accurate metrics.

Red flags include consistently missing revenue targets, rapidly depleting cash reserves, or inventory issues, such as stock shortages or excessive unsold items. If your actual numbers consistently diverge from your projections, it's a clear sign that your financial plan requires revision.

Lastly, the key indicators of financial health in a funeral home's financial plan include a stable or increasing profit margin, a healthy cash flow that comfortably covers all expenses, and consistently meeting or exceeding service provision targets.

Don't worry, all these indicators are included in our financial plan , and you can adjust them as needed to align with your funeral home's performance and objectives.

You can also read our articles about: - the business plan for a funeral home business - the profitability of a a funeral home business

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