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Microsoft 365®

Reimagine the way you work with Microsoft 365®

What is Microsoft 365?

Microsoft 365 can help your business enable secure remote work and reduce costs, so you can remain productive while on-the-go. Offering one integrated solution including Teams, OneDrive cloud storage, and Office apps with advanced security options—at a price that’s right for your business.

How your business can benefit from Microsoft 365

Manage your IT with ease

Access your easy-to-use admin centre to manage all your services, set IT policies, and more.

Stay productive while working remotely

Help your team members get more done with productivity solutions and stay in touch with clients, working remotely or onsite.

Help secure your business

Help safeguard your business data with a cloud platform that offers built-in security features.

Collaborate more closely

Keep your team connected with  tools that help support and enhance your communication channels.

Why get Microsoft 365 from Telstra?

Help to make the right decision.

We’ll help you choose from a range of plans to find what works for your business. 

Greater digital presence

Subscribe with us and get a new domain name and hosting. 

Professional support

We provide activation and setup assistance so you can get up and running with ease. 

How to get started with Microsoft 365 Business

Choose a plan, visit us in store, or request a call back, compare microsoft 365 plans.

Microsoft's range of plans help boost productivity for businesses of all sizes.

Microsoft 365 Business Basic , Available , Unavailable , Unavailable , Unavailable

$9.90/mth for 12 months "> $9.90/mth for 12 months

Apps and services inclusions

• Web and mobile versions of Word, Excel, PowerPoint, and Outlook
• Microsoft Teams
• 1 TB of cloud storage per employee
• 10+ additional business apps
• Automatic spam and malware filtering

You can also add

• Telstra Install – Microsoft 365 Business

Managed Microsoft 365

• Critical Information Summary

Microsoft 365 Business Standard , Available , Unavailable , Unavailable , Unavailable

$20.57/mth for 12 months "> $20.57/mth for 12 months

• Desktop, web and mobile versions of Word, Excel, PowerPoint, and Outlook
• Microsoft Teams, Loop and Clipchamp

Copilot for Microsoft 365

Microsoft 365 business premium , available , unavailable , unavailable , unavailable.

$36.19/mth for 12 months "> $36.19/mth for 12 months

• Advanced identity and access management
• Enhanced cyberthreat protection against viruses and phishing attacks
• Enterprise-grade device and endpoint protection

Microsoft 365 Apps for business , Available , Unavailable , Unavailable , Unavailable

$14.30/mth for 12 months "> $14.30/mth for 12 months

• Desktop versions of Word, Excel, PowerPoint, and Outlook
• 1 TB of cloud storage per user
• Anytime phone and web support
• Publisher (PC only)
• Access (PC only)

1-month trial offer. How it works.

• To be eligible for the 1-month trial you must not have previously subscribed to the Microsoft 365 plan you’d like to trial.
• You can access up to 25 trial licenses for the Microsoft 365 plan you’d like to try as a business.
• You will receive an email from Telstra Apps Marketplace when you’re nearing the end of your trial. If you’d like to continue using Microsoft 365, you’ll need to subscribe to your plan of choice before your trial ends.
• If you do not subscribe before your trial ends, you’ll lose access to all Microsoft 365 applications and cloud services, along with your saved data, at the end of your trial period. 

Choose a subscription type that suits your budget

You can choose from three pricing models with Microsoft 365. Pay monthly on a no lock-in contract or sign up for an annual subscription, choosing to pay either per month or per year.

Business software

Unleash more productivity at work with copilot, amp up your workflow with ai.

Copilot uses AI technology to remove the heavy lifting from repetitive team tasks. Prompt it to summarise key discussion points, suggest action items during meetings and analyse data trends across your favourite Microsoft tools.

Talk to us about a Microsoft 365 subscription featuring Copilot. We’re here to support your business needs.

Need to set up Microsoft 365 Business? We've got you covered.

Minimise your downtime by letting us take care of your Microsoft 365 Business installation. We’ll remotely setup your Microsoft 365 Business solution from start to finish so you can get on with business.

Select Microsoft 365 for your business

Visit us at a telstra store.

Head to your nearest Telstra store to speak with a business expert about your needs.

Request a call back

Complete an online form and we'll contact you to discuss your business needs.

Why Telstra for business software?

Get help to save time finding solutions.

Browse, buy and manage leading software and services in one location at Telstra Apps Marketplace. 

Manage all your software on one single bill

Our Telstra Apps Marketplace intuitive dashboard lets you manage, monitor and purchase apps on one single bill. 

Get access to exclusive business offers

Book a Go Digital Consult to get access to exclusive offers from Telstra business partners, including deals on devices and guidance on IT. 

Frequently asked questions

Microsoft 365.

Microsoft 365 is a productivity cloud designed to help you achieve what matters to your business, with best-in-class Office apps, intelligent cloud services, and advanced security.

How do I know if my devices can run Microsoft 365?

Microsoft 365 is compatible with PC, Mac, Android, and iOS. See Microsoft's requirements for compatible versions of your devices and for other feature requirements.

Go to system requirements for Microsoft 365 .

How do I set up Microsoft 365 for my business?

We can also help install your Microsoft 365 business solution through Telstra Install – Microsoft 365 Business.

Explore Microsoft 365 installation

Microsoft 365 subscription

I already have microsoft 365. how do i transfer my subscription to telstra.

To transfer your Microsoft 365 subscription to Telstra, simply submit a request by completing the Adding Telstra as your Cloud Solution Provider web form .

Can I subscribe to Microsoft 365 if I’m not a Telstra customer?

Yes. You can subscribe to Microsoft 365 for your business so long as you have an ABN. To subscribe to Microsoft 365 sign up for an account at Telstra Apps Marketplace.

What do I get when I subscribe for Microsoft 365 with Telstra?

At Telstra, Microsoft 365 is a bundled offer that consists of multiple eligible Microsoft online services. Your bundle includes:

• Your Microsoft 365 plan of choice
• A new Australian domain name and hosting for your business 
• Set-up and migration support
• 24/7 technical support via Telstra Apps Marketplace.

Is there a minimum subscription period for Microsoft 365?

Yes. You must subscribe to the Microsoft 365 subscription of your choice for an initial term of either 30 days on a monthly plan or 12 months on an annual plan.

Unless you or Telstra cancels your Microsoft 365 Plan, your subscription will automatically renew at the end of the initial term you have selected (monthly or annual).

How do I cancel my Microsoft 365 subscription?

You can submit a request to cancel your Microsoft 365 subscription at any time. Please be aware that if you cancel a subscription within 7 days of purchase or renewal, you’ll be entitled to a pro-rata refund. If you request to cancel a subscription after 7 days, cancellation will be scheduled at the end of the current subscription term. You’ll be charged for the full amount of your remaining monthly or annual contract term and continue to have access to the service until the end of the subscription term.

To cancel your subscription:

• Log in to  Telstra Apps Marketplace
• Navigate to the ‘Applications’ tab on the top menu
• Locate your Microsoft 365 subscription
• Click ‘Manage’ on the side bar
• From the drop-down menu, select ‘Cancel subscription’.

What happens if I cancel my Microsoft 365 subscription early?

If you cancel a Microsoft 365 subscription within 7 days of purchase or renewal, you’ll be entitled to a pro-rata refund. If you request to cancel a subscription after 7 days, cancellation will be scheduled at the end of the current subscription term. You’ll be charged for the full amount of your remaining monthly or annual contract term and continue to have access to the service until the end of the subscription term.

Need help with business software?

Book a store appointment.

Our in-store business experts can help you find the best solutions for your business needs.

Explore business solutions

Get help to achieve your business goals with software that keeps you open to evolution.

Get the best of Telstra’s trusted 24/7 technical support from the team at Telstra Apps Marketplace.

Microsoft 365 month-to-month pricing

You can take up Microsoft 365 Business Basic on a no lock-in contract.

$11.88 per month

Price is per licence for up to 300 users. Incl. GST.

Minimum term is 30 days on a month-to-month plan.

You can take up Microsoft 365 Business Standard on a no lock-in contract.

$24.68 per month

$43.43 per month

You can take up Microsoft 365 Apps for business on a no lock-in contract.

$17.16 per month

Copilot uses AI technology to remove the heavy lifting from repetitive tasks. Prompt it to summarise meetings, suggest action items, and analyse data trends across your favourite Microsoft tools.

To learn more about what’s included, visit Copilot for Microsoft 365  on the Microsoft website.

Telstra Install - Microsoft 365 Business

Need to set up Microsoft 365? We've got you covered.

Minimise your downtime by letting us take care of your Microsoft 365 installation. We’ll remotely setup your solution so you can get on with business.

To learn more about what’s included, visit Telstra Install – Microsoft 365 Business .

We can proactively manage your Microsoft 365 platform and applications, so you can focus on your business.

To learn more about what’s included, visit Managed Microsoft 365 .

Microsoft 365 pricing models

Every business has its own needs, which is why there are three Microsoft 365 pricing models to choose from, so you get the payment plan that suits your budget best.

As a Microsoft 365 business customer, you can choose from the following payment plans.

• Pay for each license per year on an annual subscription that auto renews.
• Pay for each license per month on an annual subscription that auto renews.
• Pay for each license month-by-month on a no lock-in contract.

Prices vary depending on the payment model. For detailed pricing information, go to Microsoft 365 Critical Information Summary .

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Microsoft 365 for Australian Businesses

Pairing innovative office software with smart cloud services to bolster productivity, enhance collaboration, and secure your operations for optimal business growth.

Grow your business with the future of productivity: Microsoft 365

Welcome to the future of productivity with Microsoft 365 for Business. This isn’t your ordinary set of tools; alongside well-known apps like Word, Excel, PowerPoint, and Outlook, M365 offers an abundance of advanced features.

Microsoft 365 transforms the way we work by offering integrated video conferencing, intuitive chat systems, and robust file sharing, enabling you to connect and collaborate securely with your team from anywhere, on any device.

Workforce productivity

Keep your team on the same page with group chat, online meetings, and calling in Microsoft Teams, the hub for teamwork.

One license, many devices

One license lets you work across any 5 Windows, IOS or Android phones, tablets, laptops or desktops.

Help protect your employees, your data, and your customer information with advanced security and device management.

Microsoft 365 Business License types

Microsoft 365 Business licenses

For businesses looking to improve productivity and collaboration. Online only version.

  Web & mobile apps and services

  1 TB of OneDrive storage

  50 GB mailbox storage

  Automatic app updates

For organisations seeking to enhance business processes, collaboration, productivity and communication.

  Desktop, web, & mobile apps and services

  Install up to 5 devices

  Installable desktop apps

  Webinars and live events

Includes everything in Business Standard + advanced security, and compliance tools.

  Advanced cyberattack protection

  Device security management

Ideal for businesses that only need Office apps.

  Office Apps only

  Desktop, web, & mobile apps

We'll set up your email for you! We understand just how critical email hosting is to your Australian business so we step in and set it all up for you. Simply tell us the mailboxes you need upon registration, and we'll do the setup and turn on your professional email(s).

Compare M365 Business plan features

M365 business basic, m365 business standard, m365 business premium, m365 apps for business, email and calendar, use a custom business email ( [email protected] )., host and administer email with a 50 gb mailbox., easily schedule meeting and respond to invitations using shared calendars., manage your calender, share available meeting times, schedule meetings, and get reminders., web and mobile apps 3, word, excel, powerpoint, onenote, teams, bookings, lists, planner, sharepoint, file storage and sharing, collaborate in the same file with real-time coauthoring and editing., access your files from your computer, tablet, or phone., keep your files securely stored, up to date, and accessible across devices., teamwork and communication, create one-on-one or group chats, and pin chats and save messages for quick access., host secure , organized meetings with audio, video, screen-sharing, and the option to record., create team sites to share information, content, and files throughout your internet using sharepoint., invite people outside of your business to ypur meetings-even those without teams accounts., standard security and compliance, protect your business against spam and malware with cloud-based email-filtering., manage security threats by creating password policies., secure access with multifactor authentication., control access to business information with security groups and custom permissions., project and customer relationship management, easily create, manage, and share schedules and tasks with your team., manage workflow and track important tasks with microsoft lists., quickly and easilly create custom surveys and analyze results with microsoft form., streamline client scheduling and manage appointments with microsoft bookings., installable desktop apps, microsoft 365 apps for pc and mac: word, excel, powerpoint, outlook, onedrive, pc-only apps: access, publisher, webinars and live events, schedule and host webinars for up to 1,000 people., host webinars that include attendee registration pages and email confirmations., get reporting data on webinar registration and meeting attendance., advanced protection, enterprise-grade security across devices to protect against ransomware and other cyberthreats., protect against email threats such as phishing hidden in email attachments and links., restrict access to sensitive business information with information rights management., help employees securely access business apps wherever they work with conditional access, while helping prevent unauthorised access., device management, apply security policies to help protect work data on company-owned and employee devices, keep company data within approved apps across ios, android, and windows pcs, remove business data from lost or stolen devices.

* Per mailbox/license.

Need something for your Frontline workers? Office 365 F3

Also known as the "frontline worker plan," is designed specifically for employees who don't have a desk or office and need access to a range of collaboration and communication tools.

• 2 GB mailbox storage
• Web versions of Office apps, email, calendar, and collaboration tools
• Full mobile versions of Office apps
• Email, file storage and sharing, meetings, and instant messaging
• Five layers of security and monitoring
• Guaranteed 99.9% up-time

Need an email only solution? Exchange Online Plan 1

All the fundamental features necessary for reliable email communication and basic mailbox management. It provides organisations with a cloud-based solution for their email needs without the need to manage their own email infrastructure.

• 50 GB mailbox storage
• Messages up to 150 MB
• Web version of Outlook
• Focused inbox makes it easy to track email that matters most
• Automatically move old messages to an In-Place Archive

Need a smarter way to work? Microsoft Copilot

Unlock the future of productivity with Microsoft Copilot—your AI-powered assistant designed to streamline operations, enhance decision-making, and increase collaboration across your organisation. Experience cutting-edge technology that intelligently automates tasks, analyses data, and integrates seamlessly with your Microsoft suite, transforming the way your business thrives in a digital-first world.

• Integrated with Teams, Word, Outlook, PowerPoint, Excel, Edge for Business, and other Microsoft 365 apps
• AI-powered chat with Microsoft Copilot
• Create plugins to your data and automation using Copilot Studio
• Enterprise-grade security, privacy, and compliance
• AI-assisted workflows across Microsoft 365 apps
• Customize AI insights and recommendations to meet your business needs

What are Microsoft 365 Business Applications?

Microsoft Teams is a “collaboration hub”. It is THE place where you can connect with your colleagues or customers across Australia or beyond. With Teams, you can chat, call or host web conferences from anywhere as well as edit and share documents right within the app!

• Fully integrated with the rest of the Office suite e.g: Word, Outlook, SharePoint etc.
• Schedule a video call straight from your Outlook calendar.
• Host video conferences and online meetings for up to 250 people.
• Reach out to your Australian team instantly via chat or call.
• Share files directly from linked OneDrive cloud storage.
• Benefit from high security and privacy standards allowing you to collaborate internally and externally safely.

OneDrive is the leading online cloud storage service allowing you to host and share files. Keep your personal documents or drafts private and accessible anywhere or share your chosen content with your Australian colleagues or customers.

• Access your files from anywhere with any device.
• Create and share folders with your Australian and or global team.
• View and edit Office documents online.
• Co-author and edit documents simultaneously while tracking changes.
• Automatically synchronise document progress as you work (within Office suite).

SharePoint is the document sharing platform making all content accessible across various teams. It provides a digital central location for all your folders.

• Fully integrated with the rest of the Office suite e.g: Outlook, Teams, Word, PowerPoint etc.
• Realtime document collaboration.
• Detailed access control - create and share folders with different teams.
• Search function to easily source files.
• Use an as intranet to store all your business‘ projects, tasks or reference documents.
• Secure access with individual permission management.

Exchange is the mail and calendar server allowing you to access both these services from anywhere, anytime, on any devices.

• Access your calendar and emails online or on desktop, phone or tablet.
• Manage your calendar, create meetings and set up reminders.
• Share calendar to view everyone‘s meetings.
• Use your custom domain name to create your email address.
• Manage your contacts and tasks.
• Enhanced security and authentication protocol.

Convenience

Enjoy hassle-free convenience with all your digital and office needs met in one place - saving you precious time!

Less Complexity

Simplify your life, make quick, easy decisions, and say goodbye to the complexity of dealing with multiple providers.

Australian Customer Support

One dedicated team handling all your queries swiftly and efficiently for an unbeatable service experience.

We do the technical stuff so you don’t have to

If you need to migrate your Gmail, Hotmail or any other email account to Microsoft 365 Business, we’re here to help. We can get you up and running quickly to minimise disruption to your Australian business.

We're here to help. Got any questions?

Call 1300 638 734 or enquire below..

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• 1300 789 260
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Microsoft 365 Business Plans

Microsoft 365 (M365) Business plans are affordable subscription packages that provide small and medium-sized businesses with productivity tools, cloud storage, email hosting, and team communication, enabling efficient collaboration and improved workflows.

Plans & Pricing

Microsoft 365 business basic.

• 50GB Mail Box
• Only online Apps included Web and mobile versions of Word, Excel and PowerPoint

• Secure Cloud services included Business-class email 1TB One Drive Storage Sharepoint Teams

Microsoft 365 Business Standard

• Online Apps included Web and mobile versions of Word, Excel and PowerPoint

Microsoft 365 Business Premium

• Secure Cloud services included Business-class email 1TB One Drive Storage Sharepoint Teams Intune Azure Information Protection Advanced threat Protection PC and Mobile Device Management

Microsoft 365 Apps for business

• No Mail Box

• Secure Cloud services included 1TB One Drive Storage Sharepoint (OneDrive only)

SpamExperts AntiSpam/AntiVirus included

When it comes to M365 Email, Conetix goes the extra mile to ensure you’re always secure and supported.

SpamExperts AntiSpam included

SpamExperts has been seamlessly integrated into our email solution, providing robust protection against spam and other email-based threats. With its advanced filtering capabilities and real-time threat detection, SpamExperts ensures you have secure and reliable email.

Secure Inbound Email Filtering

You are covered with our local cloud instance of SpamExperts Enterprise grade protection against inbound spam, viruses, phishing, malware, ransomware and other email-based threats. Clean and safe inboxes with additional email continuity.

Enterprise Grade Protection

SpamExperts' quarantine feature offers a powerful solution for securely storing and reviewing emails for up to 14days. By automatically archiving incoming emails, it enables businesses to review and redeliver emails safely and securely via SpamExperts admin panel.

Our Commitment To You

Seriously green.

Our Brisbane office runs on 100% Green Power.

Know your support team

Talk directly to your account manager, who will personally look after all your hosting needs.

Supporting your growth

Access resources when you need them. Your M365 plan can easily be upgraded as your requirements grow.

We pride ourselves on our service, if you’re not happy we’ll give you a full refund *.

Full Migration Assistance

We’ll look after the migration and set up your tenancy. Using MigrationWiz* migration tool you will not lose any emails.

Australian data centre

We’ve pre selected Microsoft Australia for your data residency.

Not what you're looking for?

Don't worry, we've got your back, we also offer Business email and Google Workspace for your email.

Business Email

Australian Based Microsoft Servers

24/7 Network Monitoring

99.9% Uptime SLA

Microsoft 365 backup option.

Back up your Microsoft 365 data with Acronis

Thwart More Security Threats

Cope with user errors, intentional and unintentional file deletion, and ransomware attacks.

Stay Compliant

Ensure regulatory compliance with retention policies and avoid data loss in deactivated subscriptions.

Backup Microsoft 365 Exchange Online

Backup Microsoft Exchange Online emails, attachments, contacts, tasks, group mailboxes, archive mailboxes and calendar. Easily and quickly recover all the data you need – including the ability to preview email content, download email attachments or send email right from the backup.

Backup Microsoft 365 OneDrive for Business

Backup files and folders for Microsoft OneDrive for Business and flexibly recover all necessary data, including access permissions. To further streamline the recovery process, you can download files right from the backup and use it immediately.

Backup Microsoft 365 SharePoint Online

Backup Microsoft SharePoint Online site collections, team sites, communication sites and all access permissions settings. Granularly recover all critical items and download files directly from the backup if necessary.

Pricing starts from $5.00 per mail box per month.

Not Sure Which Plan Fits?

Let’s chat and get you on the right track!

Let's Get Started

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Microsoft Office 365 for Business

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Microsoft 365 price rise and NEC subscription changes - what Australian business needs to know

17 Feb 2022

Microsoft intune , microsoft.

UPDATED 1 July 2022 . Many Australian organisations faced a significant price increase earlier this year as Microsoft made big changes to how it bills, terms and renews Microsoft 365 and Office 365 subscriptions and licences.   

After a decade of consistent pricing, on 1 March 2022 Microsoft increased the cost of its Microsoft 365 and Office 365 licences, and also moved term subscriptions into its New Commerce Experience (NCE) model.

What does the price increase look like for the Australian market? 

Microsoft announced its global licence price increases in the middle of 2021. They were expressed in US$ and varied from $1 to $4 per user per month dependent on the plan. This equated to a 20% increase for lower tier licences and a 12.5% increase for the more expensive high end tier licences.

Exactly how the US$ increases would translate to AUD was not announced prior to D-day but we can now see the monthly increase has followed the American dollar rise.

What Microsoft 365 and Office 365 licences were affected?

Microsoft did not increase the pricing on every plan. It has left the Microsoft 365 F3 for frontline workers , as well as it's most expensive, comprehensive subscription plan, Microsoft 365 E5 , untouched.

Also unaffected are consumer and education-specific plans, although these are expected to increase sooner rather than later.

Why did Microsoft increase M365 pricing?

Microsoft made a strong case for its price increase pointing out that Office 365 was first released in 2011 and 24 apps and 1,400+ new features have been added since — without any substantial price increases. The most noticeable of these additions include

• Microsoft Teams   was added to the M365 suite at no additional cost in November 2016. Teams now has over   250 million monthly active users (MAU)   and has been the cornerstone of many work-from-home strategies during the pandemic. It’s the only solution that weaves together meetings, calls, chats, other collaboration tools, and the ability to automate business processes. (At MobileCorp we use Teams, Teams Calling, as well as Dynamics 365 and some Power BI apps.)
• Security features have are critical for enterprises in an increasingly complex cybersecurity landscape. Built-in mobile device management (MDM) and other management tools like Microsoft Endpoint Manager help admins support remote and hybrid workforces.  Ca pabilities like data loss prevention ( DLP ) for email and documents, sensitivity labels, and message encryption to help keep important data within the organisation have been added. Compliance additions to help organisations reduce risk and respond to increasing regulatory requirements include Content Search, eDiscovery, and core Litigation Hold. 

What is NCE and how does it affect Microsoft subscription term pricing?

The second big shift by Microsoft was the expansion of its New Commerce Experience subscription term/renewal model to include Microsoft 365, Dynamics 365, Windows 365, and the Power Platform.  

Under the NCE model, subscribers who commit to annual or 3-year terms will avoid a new 20% premium that will be applied to monthly subscriptions.

Subscribers who lock into 12-month or 36-month terms will have guaranteed pricing over that term, but only with payment of the full term upfront. 

Microsoft positions the NEC model as a 20% cost saving to counter the fact that there are no options to decrease seat counts during the term (although increases and upgrades are possible mid-term).

NCE and Microsoft 365 licence add up to 35% price hike

On March 1, 2022, Microsoft 365 licences increased in price by, on average, 15%.

At the same time, organisations  who chose to remain in a monthly billing status with NCE faced a 20% fee/penalty increase on top of their 365 licenses.

The compound effect of the NEC monthly subscription increase of 20%  plus the baseline Microsoft 365 licence price hike of ≅15% will add up to a price increase of 35% for some organisations. 

NCE Model criticised as at odds with Cloud ethos

There has been some initial pushback against NCE with some Microsoft Partners believing it goes against the ethos of cloud computing. Scalability is one of the hallmarks of the cloud and the primary driver of its exploding popularity with businesses.

The decision by Microsoft to charge 20% extra for the monthly subscription which provides the flexibility to increase or decrease licence counts, is seen as counter-productive.  Certainly, during the Covid pandemic this flexibility was invaluable as entire industries contracted or expanded significantly.

Importance of Microsoft Licence optimisation 

Microsoft 365 licensing is often one of the larger expenses in the IT budget. This increase in pricing will be a challenge for many businesses, especially SMBs on lower tier plans which have seen the biggest percentage increase.

The price hike also arrives as many industries are still struggling to adapt and recover from Covid loss of trade, and compromised supply chains. 

Microsoft License optimisation is going to be increasingly important as is h aving access to real-time 365 Licensing information. This will allow organisations to:

• monitor their environment during the Microsoft Enterprise Agreement and be able to see 365 license wastage and underutilisation; 
• understand the fluctuations in workforce to enable right-sizing your licence investment;
• have access to powerful insights about granular real-time usage and determine how much value is being gained from the investment.

MobileCorp offers expert Managed Microsoft 365 Service

MobileCorp offers professional services to scope, procure, deploy and manage Microsoft 365 tenancies.

These include:

• consultancy and solution scoping
• solution architecture
• tenancy design and build
• license optimisation

We also offer an ongoing managed service, which may be charged on your Telstra bill, and delivers:

• tenancy management
• end user moves, adds and changes (MAC)
• licensing management
• technical support service desk
• security monitoring
• back-up service

About MobileCorp

MobileCorp is an Australian communications technology company providing Microsoft 365 professional and managed services,   Microsoft Endpoint Manager MDM , Managed Mobility Services , Complex Data and IP Networks , and solutions. We have a proven track record providing solution architecture, build, deployment, and managed services for Australian enterprise and business.

Microsoft Intune Michelle Lewis 17 Feb 2022

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Productivity

Microsoft 365, the industry-standard productivity suite.

Bottom Line

• The most powerful, feature-rich office suite
• Smooth collaboration features
• Distraction-free focus view in Word
• Convenient automated features in Excel
• Regular updates with added features
• Includes access to web and mobile versions
• Outlook’s new version lacks essential features from the old version
• Word’s automation features are intrusive and hard to control
• Some features are deeply hidden in obscure menus

Chances are that you already use Microsoft 365 and know how powerful it is. Microsoft 365—formerly Microsoft Office and Office 365—is the behemoth of office suites . It's packed with features, available online and offline, gets regular updates, and does more to facilitate collaborative work than its competitors. The main caveat is that so many complex features can sometimes be overwhelming. To its credit, Microsoft is working on this. Outlook, for example, is in the process of being replaced by New Outlook, which is easier to use. Microsoft 365 is already the best office suite overall and an Editors' Choice winner, and streamlining should only improve it.

How Much Does Microsoft 365 Cost?

Unlike rival suites, Microsoft 365 has native apps for every important platform except Linux. The full suite runs as a set of subscription-based desktop apps in Windows and macOS, with free mobile versions on iOS and Android and free web-based versions for any browser, making the suite available via the web for any platform, including Linux. Subscriptions include an email account. A one-person subscription, Microsoft 365 Personal, costs $69.99 per year for use in Windows, macOS, phones, and tablets, signed in to five devices at once. The more economical Microsoft 365 Family costs $99.99 for up to six people, with up to 5 devices each signed in simultaneously. Business users can choose from various plans, starting with Microsoft 365 Business Basic for $6 per user per month, with web and mobile apps but no desktop software. From there, it goes up to Microsoft 365 Business Premium, which includes desktop software, at $22 per user per month.

Microsoft 365 is a fast-evolving suite, with updates every two or three weeks, often with newly added features that change the interface in ways that may take some getting used to. (Free online-only suite Google Docs, Sheets, and Slides also has frequent updates but with less radical changes than Microsoft’s.)

For this reason, corporate IT managers and anyone who dislikes software-by-subscription will prefer the non-subscription “perpetual-license” version that Microsoft packages for Windows and the Mac as Office Home & Student 2021 ($149.99) or the high-powered Office Professional 2021 ($439.99) and Office Professional Plus 2021, available for corporate and educational use under volume-license plans.

The Windows-based Professional packages include the desktop-publishing app Microsoft Publisher and the database Microsoft Access, apps mainly used by organizations that have been using older versions of those apps for decades. Perpetual-license users get bi-monthly security updates installed automatically by Windows Update. Still, they don’t get the monthly jolt of new features that Microsoft provides subscribers, and they don’t get the 1TB of OneDrive online storage (per user) and other extras that come with Office 365.

Corporate Microsoft 365 customers now have access to Microsoft’s AI-powered Copilot. This service promises to summarize a document or meeting, create ideas for a presentation, and help you sort out your ideas. We haven’t thoroughly tested this service yet, but we have taken an early look at Copilot for Windows .

The full range of apps that work together in Microsoft 365 include the new Clipchamp video and screenshot creator; Microsoft Teams ; the OneNote note-taking app; Skype; the free form-creating tool Forms; the Sway app for creating online newsletters and presentations; an AI-based design tool called Designer, and much else. We’re focusing here on the core office apps: Word, Excel, PowerPoint, and Outlook. We assume that most PCMag readers know the Microsoft 365 apps inside-out, so we’ll concentrate mainly on new features and potential problems.

Microsoft Word, the Wordsmith's Choice

Despite its often major annoyances and occasional instability, Word outclasses its competition in almost every way for beginners and advanced users. Beginners can choose among hundreds of elegant template designs downloadable directly from Word's New menu. Word's complex interface takes a while to master but can be a cornucopia of detail. Right-click on the status bar at the foot of Word’s window to get an idea of the dozens of things it can tell you about your documents.

On the other hand, if you want to concentrate on the text you’re writing, Word also offers a distraction-free Focus mode. Just click the Focus button on the toolbar at the foot of the window and switch instantly to a full-screen editing mode with no visible menus, only a scrollbar and buttons at the top that restore the standard window or close the file. If you have a two-monitor setup, Focus mode operates only on one monitor, so you'll need to power off your second monitor if you want no distractions. For more distraction-free writing tools, try our roundup of the best writing apps .

Microsoft’s updates to Microsoft 365 are gradually replacing Word’s old-style dialog boxes with a modern multi-pane interface. This means, for example, that you now use a spacious Navigation pane to search for text instead of the cramped old Find dialog. An Editor pane (formerly the Proofing pane) that replaces the old Spell-check dialog. If you use a mouse, Word’s multiple-pane interface works beautifully: Click in the Editor pane to directly correct your spelling and grammar. But if you rely on the keyboard, getting to the Editing pane and selecting your desired option is challenging. I still haven’t figured out how to navigate the Editor pane using the keyboard.

Word may be the most feature-rich app ever written, complete with drawing tools, built-in links to Microsoft’s translation and research services, and complex controls over every aspect of formatting. If all you need to do is type a report or a letter, then Word’s ribbon interface gives you easy access to every feature you need. But if you want to customize formatting or use advanced features like fields containing variables—which you can change throughout a document with a single command—you may need to customize your keyboard or ribbon by adding commands that Word doesn’t usually display.

If you haven’t spent half a lifetime learning Word, you may be baffled by what should be simple tasks. For example, one common frustration is Word’s default setting that adds a line at the foot of a paragraph if you type a few too many dashes—and then you can’t figure out how to delete that line. The answer is that the line is a paragraph border and can only be removed from the Border dropdown in the Paragraph section of the Home tab. If you want to change the length of the separator line between text and footnotes, you may not guess that you can do this only by switching from the default Page view into Draft view and finding the option in a dropdown menu in the lower pane of the window.

You can stop Word from adding border lines—and much else that it does automatically, like creating numbered lists—by customizing its auto-format features. However, you’ll need to navigate through multiple dialog boxes to find all the options, and some options are frustratingly inconvenient to manage. For example, you can tell Word not to flag grammar issues as you type, but you can’t turn off the distracting grammar-checking in the Editor pane without turning off dozens of individual options, one by one.

Word offers so many high-tech features that you may need to search for them. Word and the other apps accordingly include a prominent feature-search field in the app’s title bar. The search bar also finds Help topics for any terms you enter. If, like most users, you can’t remember that the menus for editing headers and footers are on the Ribbon menu’s Insert tab, type Insert Header into the feature-search field, and Word will display a menu.

The Help feature, however, doesn’t tell you where to look on the ribbon for the feature you searched for. You may encounter some gaps. For example, if you’re looking for the Master Document feature, which lets you build a large document from separately editable chapters, the feature-search field doesn't find it unless you know you need to change the View setting from Print Layout to Outline first.

If you’ve used Word for anything longer than a brief report, you may know that it sometimes gets confused in ways that make a document unusable. While working on this review, I also worked on another document containing many book titles. Word suddenly decided to italicize everything in two pages in the middle of the document, not only the book titles. Restoring the correct formatting took more than an hour. The Master Document feature is notoriously unstable, sometimes losing track of which parts of the document should be separate files imported into it and which parts belong in the Master Document itself.

You may also have discovered that Word’s layout options are sometimes nonsensical. If you want to change page margins in the middle of a document, you have to create a new “section” with the changed margins. But when you create a new section, doing so disrupts any footnote and endnote numbering in your document unless you make manual fixes. This isn't a word-only problem, though. Almost every other current word processor imitates Word’s nonsensical layout rules, except for Corel WordPerfect , which lets you change margins anywhere in a document without affecting anything else.

If you or your organization still have Word files created twenty or more years ago, Word now refuses to open them. Why? Because Word's old file formats supported macros that ran automatically, potentially damaging your system. Other word processors, like  LibreOffice  and Corel WordPerfect, can safely open and import these old documents because those non-Microsoft apps can't run macros embedded in Word documents. You can persuade Word to open some old documents by changing settings in the Trust Center on the Options menu.

Word is a unique blend of effortless power and occasional frustration that you’ve probably learned to live with because, in much of today’s world, you have no other practical choice.

Word on the Mac

Almost all the features in Word for Windows are also in the Mac version, but the Mac version is less convenient because it lacks the myriad keyboard shortcuts that let advanced users fly through Word’s Windows interface. A few years ago, Word’s Mac version included unique graphic features like a 3-D display of graphic layers that made Word’s graphic features far easier to use on a Mac than on Windows. However, Microsoft has removed those features in recent versions.

One notable advantage of Word over all rivals: Advanced users get the most full-featured programming language in any word processor, the same Visual Basic for Applications usable in Excel and PowerPoint. It's not an easy language, but anyone can learn the basics by recording a macro and then studying the resulting code in Word's built-in Visual Basic editor. LibreOffice and Corel WordPerfect also have powerful macro languages. Still, Word’s macro language is so widely used that if you can’t figure out how to program something yourself, you can easily find what you need online.

Excel Excels

Excel has always outclassed every other spreadsheet app for speed and power, and the current Microsoft 365 version further widens the distance between Excel and everything else. Google Sheets has begun to catch up with Excel in processing speed, but it lacks a desktop app and can’t match Excel’s enormous feature set. LibreOffice Calc is the best desktop-based rival to Excel, but it’s slower and far less feature-rich. Apple’s Numbers is also less powerful as a spreadsheet and less suitable for advanced financial or corporate uses. Still, it creates graphics-rich, easy-to-manage worksheets that Excel was never designed to make. Unlike Word, Excel is low on frustrations and easy to navigate, even in its most powerful features. It’s even beginning to pick up some of the graphics-based features of Apple’s Numbers.

Like Word, Excel has features that automate formatting and layout, but these features work more reliably with the structured data that goes into an Excel worksheet than with the freeform prose you type into Word. For me, Excel’s Power Query feature saves hours of effort by converting raw data imported from a web-based table or a comma-separated data file into a lucidly formatted Excel worksheet, complete with sorting buttons at the top of each column.

The same feature exists in the Windows and Mac versions but with more straightforward and better-looking dialogs on the Mac. Unfortunately for Mac users, some of Excel’s best convenience features work only in Windows, like the Flash Fill feature that lets you combine a column of first names and a column of last names by typing one first and last name at the top of a new column, then starting to type the second first and last name in the next cell down—which prompts Excel to fill in the rest of the column automatically.

Recent Excel versions include the ability to share only part of a workbook—like a range, table, or chart—instead of sharing the whole thing. Collaborators can have the right to edit the data in a specific region without seeing or modifying anything else. This extends an earlier feature for shared workbooks that makes it easy to create a custom sheet view that displays only the data you want, while other people simultaneously editing the same workbook can have their own custom views. In other words, you can limit the data you view to one part of a data set while someone else working on the same sheet displays a different part.

Users who join the Microsoft 365 Insider channel to get access to features that aren’t ready for general release can now use a picture as the content of a cell so that it moves with its row or column of data rather than having a picture float over the spreadsheet as you can do in earlier versions. The picture can be imported from a web address, and the cell's contents will be updated if the picture on the web gets updated.

Coming for general release in the future is a feature that lets you type Python code in a cell and briefly wait while Microsoft calculates the results in the cloud.

Meanwhile, the latest general-release Excel versions play ease-of-use catchup with Google Sheets by adding a simplified Share button that lets you give access to a worksheet via email or by copying a link that makes it possible to open the sheet in any other application that opens worksheets.

Other features you may have missed if you don’t keep up with Microsoft’s blog posts about new features include an ingenious XLOOKUP function that makes it easy to display a value from a large array of data. For example, you may have a column that lists stock symbols and another that lists the current prices of the same stocks. You can go anywhere else in your worksheet and assign one cell as a cell where you can type in a stock symbol and assign another cell as the one that will display the price of the stock you typed. (This second cell is where you create the XLOOKUP formula.)

A dynamic array feature lets you create a formula in the first cell of a table that returns data from all the rows in the table, no matter how many rows it contains, so you don’t have to know in advance how many rows your table will contain. This feature extends the nifty, little-known Flash Fill feature from earlier versions that lets you start with two columns, one containing first names and the other containing last names. It automatically creates a new column combining the first and last names into full names. Excel deserves its head-of-the-pack status, surpassed only in graphic-based features by Apple’s Numbers.

PowerPoint's on Point

Traditional presentations never go out of style, no matter how many people dislike them. PowerPoint keeps adding innovations that make presentations easier to write—and watch. For example, a Record tab in the ribbon creates a video of you narrating your presentation and lets you read your text in a teleprompter tab at the top of the screen, so you don’t have to keep looking down to read what you want to say. The Review tab now includes a Check Accessibility icon that opens an Accessibility tab where you can test whether your slides have all the information needed by users who rely on screen-reading software.

A recent update adds the ability to add a live camera feed to all slides without inserting the feed into each slide individually. Earlier updates added a feature that records your freehand inking for playback later. If you’re creating traditional presentations in Windows, PowerPoint is your only serious choice. But if you’re creating presentations designed to be viewed in a web browser, consider innovative alternatives like Prezi that create non-linear presentations where you zoom in and out of a large canvas instead of displaying a series of slides.

Outlook’s New Outlook

The complicated Outlook you know and probably don’t love is finally destined for the recycle bin, at least in Windows. In September, Microsoft went public with New Outlook (see the image below) for Windows, a free Windows 11 Microsoft Store app designed to replace the old Mail and Calendar apps.

New Outlook does much of what the old Outlook did, but in a refreshingly simplified interface that’s easy to customize. If you have an Office 365 subscription, New Outlook lets you check your spelling and grammar in an Editor pane like Word. Old Outlook (the Windows version) has a translator icon that lets you translate messages to or from another language. The translation feature hasn’t made its way into New Outlook, but you can temporarily switch back to old Outlook if you need it when reading or writing a message and then switch to New Outlook again in a few seconds.

New Outlook can’t open the PST data files used by ancient Outlook versions, though that feature will arrive later. If your organization has been using Outlook forever, be wary of switching to the new version until it’s feature-complete.

Another oddity of New Outlook is that its sidebar has icons that open Word, Excel, PowerPoint, or your OneDrive folder. Bafflingly, even if you’re running New Outlook from a Windows machine with Word, Excel, and the rest installed as desktop apps, the buttons in New Outlook open the slower web-based versions of the apps, which may or may not have the files you’re looking for. New Outlook will someday be as powerful as the old one, and it may already have all the features you need in an interface that may make you wonder how you ever tolerated the old one, interface shown below.

There are many Outlook alternatives: Thunderbird for Windows and Mac is free and has the most powerful search features in any mail client. Apple Mail on the Mac and iOS is deeply integrated into the Apple ecosystem. And, on portable devices, the Gmail app is uniquely flexible and easy to use—though Outlook on phones is also compact, elegant, and fast.

Alternatives to Office

The alternatives to Microsoft 365 are less powerful, more annoying, or both. The most popular rival products are the free Google Docs, which operates only in a web browser or as a mobile app (with all the security risks that go with storing your documents in the cloud), and the free, open-source LibreOffice, which operates only as a desktop application. Microsoft 365, in contrast, runs on a desktop, in a browser, and as a mobile app, so you don’t have to worry about accessing your documents when you’re offline, as you do with Google Docs. Microsoft 365 also gives you far more reliable and feature-packed apps than LibreOffice. With Google’s apps, if you want to collaborate with colleagues, everyone has to access the documents on Google’s servers. With Microsoft 365, you can collaborate on documents stored on a Microsoft SharePoint Server, in a personal OneDrive folder, or on Dropbox.

Other alternatives worth considering are the many commercial Office work-alike desktop applications that cost less and do less. We like SoftMaker Office 2024 (free for a limited version, $79.95 and up for the full-featured version), but you might also look into rival products like Kingsoft WPS Office (free for a limited version, $119.99 for a perpetual-license version or $29.99 per year for a subscription), which we hope to review in the future.

Only one major office suite doesn’t try to imitate the way Microsoft Word creates documents, and that’s Corel WordPerfect Office 2021 ($249.99), which, unlike all other current word processors, uses a reveal-codes screen that lets you see exactly how your document is formatted, giving you complete control over it. WordPerfect also makes it easy to perform some cleanup operations that are hopelessly tedious in Word, such as removing unneeded style settings that Word creates when you import data from other applications.

Of course, macOS users can use Apple’s iWork suite in desktop, iOS, or browser-based versions, with real-time collaboration available. If you use an Android device, Linux computer, or Windows PC, you can edit Pages, Numbers, and Keynotes documents only in a web browser.

For anyone doing serious work on a Windows PC, Microsoft 365 is close to indispensable. Students and home users can get along well enough with Google Docs, Sheets, and Slides, and anyone who needs to use open-source software for legal or other reasons can choose the buggier but no-cost LibreOffice. Mac users have Apple’s Pages, Numbers, and Keynote, but you need to export the documents in Office formats to share them with Windows or Linux users (unless you force them to use the iWork web apps).

Keynote is the obvious choice among presentation apps if you work in an Apple-only environment. Apple's Numbers is terrific for innovative-looking graphic-intensive spreadsheets and makes many features easier to use than Excel, but overall, Excel is far more powerful and widely used. You'll probably need to export your Numbers worksheets to Excel format if you plan to share them. Word's file format is the only one you can exchange with almost anyone, no matter what operating system they use—including Linux, where LibreOffice can be opened and saved in Microsoft formats.

The Best Producivity Suite for Stability and Reliability

We can’t tell you whether you'd prefer a Microsoft 365 subscription or a perpetual license for Office 2021. If you value stability and don’t want to worry about losing access to your apps if a subscription runs out, go for Office 2021. If you like the idea of a monthly helping of new features and need the latest and greatest—along with a terabyte of online storage for backup and syncing—then get the subscription version. Either way, we can’t imagine a work week without Microsoft’s office apps, and probably you can’t either. As such, Microsoft 365 remains our clear Editors' Choice winner for productivity suites.

More Inside PCMag.com

• Google Docs, Sheets, and Slides
• Corel WordPerfect Office
• LibreOffice
• SoftMaker Office
• Google Workspace

About Edward Mendelson

Edward Mendelson has been a contributing editor at PC Magazine since 1988, and writes extensively on Windows and Mac software, especially about office, internet, and utility applications.

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Microsoft 365 Family vs Microsoft 365 Business: which is better for work?

Not sure whether to spend extra on corporate software? We weigh up Microsoft’s productivity possibilities

Most of us have been using apps like Word and Excel for decades, so it’s no surprise that productivity suites like Microsoft 365 are popular – they combine top tools and security features into easy, accessible packages.

If you’re not familiar with the range of Microsoft 365 options on the market, though, the range of options can be extremely confusing. It’s even trickier if you’re weighing up Microsoft’s various family and business plans.

And while it might seem odd to compare home and work products, the rise in freelancing and hybrid working means more people and companies are trying to figure out if they can use Microsoft 365 home products instead of a pricier business package.

Whether you’re a freelancer, an IT manager or a business owner, it’s worth weighing up Microsoft 365 Family and Microsoft 365 Business to find the best option for you – and that’s exactly what we’ve done.   

That’s not the end of our software support, either. We’ve delved into the best photo recovery apps and explored the best apps for managing your money .

Microsoft for Business can help identify your company's specific tech needs. Connect one-on-one with a business product expert by video chat or audio call. Book a consultation today.

Microsoft 365 Family: what do you get?

There’s no denying that Microsoft 365 Family offers great value. Pay $99.99 per year in the US or £79.99 in the UK and you get Word , Excel , PowerPoint , OneNote , Outlook and OneDrive . Users can run those apps on PCs, Macs, Android and iOS devices and on the web. Access and Publisher are available for PC users, too.

It’s huge versatility, and the impressive set of features doesn’t stop there. Each user gets 1TB of cloud storage so you can sync files across devices. Each user gets 50GB of space with their Outlook email address, and Family users can enjoy Microsoft Teams and Skype for easy communication.

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Elsewhere, conventional data protection comes from Microsoft Defender, and OneDrive incorporates ransomware detection and recovery services. There’s even a basic free video editing software and royalty-free templates, stock photos and stock videos.

If you need reliable, synchronized access to productivity tools, then the Home product makes loads of sense – especially if you want productivity software that your family can use. And with support for six users, the Family package is ideal for small businesses with relatively basic productivity needs.

There’s a great option if you’re self-employed, too: the Microsoft 365 Personal product only supports one user, but it only costs $69.99 or £59.99 per year.

Microsoft 365 Business: a better option?

There’s no doubt that Microsoft 365 Family is well-suited to anyone who needs relatively straightforward productivity and email tools, but if you run a business or handle corporate IT systems then you’ll find its limits very quickly.

If that’s the case, then you should consider Microsoft 365 Business instead. These products are more expensive, but they’re far more powerful.

Let’s start with Microsoft 365 Business Basic, which costs $6 or £4.50 per user per month. You get web versions of Word, Excel, PowerPoint, OneNote and Outlook. You get Exchange, too, so you can use your domain name rather than Outlook. Each user gets 1TB of OneDrive cloud storage space alongside 50GB of email capacity.

The Basic product has more collaboration options, in-depth calendaring capabilities and a solid range of admin settings, and its tools also work on Android and iOS – just like in Microsoft 365 Family.

If you’d like to switch your business to downloadable apps rather than online versions, you can pay $8.25 or £7.90 for Microsoft 365 Apps for Business.

Upgrade to Microsoft 365 Business Standard and you get everything in Business Basic alongside downloadable apps and the ability to host webinars . You’ll also get more detailed options about how Microsoft controls and processes your data, which is perfect if you want to retain your existing domain.

Microsoft’s top option, 365 Business Premium, costs $22 or £16.60 per user per month. That’s pricey, but you get class-leading security and management features that you simply won’t find on any other Microsoft 365 product. It’s the best product here if you have a wider network that you need to manage and sensitive data that you have to protect.

The various Microsoft 365 Business products offer more than the Family and Personal tools. Even at the Basic level you get Exchange, and as you upgrade through the tiers then Microsoft adds enterprise-grade management and security abilities.

And, no matter which Microsoft 365 Business tool you purchase, you’ll be able to add 300 users to your system and allow each user to use Microsoft’s products across five different devices.

We can’t deny the increase in cost, though. When all the Business products charge per user and per month, those products will quickly become pricier than Microsoft 365 Family or Personal.

Which should you use?

The relatively high costs means that there are plenty of situations where Microsoft 365 Family will be your best option – even if you’re buying software for business use.

If you’re a small company that only has relatively basic productivity needs, for instance, then you can easily buy Microsoft 365 Family, grant access to five other employees, and enjoy web, mobile and PC-based access to crucial apps.

It’s also ideal for freelancers, people who need a product for their family, and many people who work from home.

Pretty soon, though, you’re going to hit the limits of Microsoft 365 Family, especially if you’re part of a growing business or if you operate in a larger team. If that’s the case, then you or your business should stump up for a Microsoft 365 Business product.

Exchange compatibility means you can use corporate email addresses, those tools support a broader number of users, and as you progress through the tiers you get better security and management options. In terms of protection, deployment and administration, there’s really no competition.

Ultimately, freelancers, sole traders and people who need basic productivity tools can certainly save money with Microsoft 365 Family, and that’s a great option if you want one package to cover home and work use. But if you have a larger business then you’ll almost certainly need the more robust security and management tools available from Microsoft’s proper corporate software. 

L ooking for a new laptop to WFH? Check out our best laptop for working from home

Mike has worked as a technology journalist for more than a decade and has written for most of the UK’s big technology titles alongside numerous global outlets. He loves PCs, laptops and any new hardware, and covers everything from the latest business trends to high-end gaming gear.

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New subscription plans are live in Australia: what this means for you

Popular this week:.

In May, we announced new subscription plans for Australian customers and partners as part of our efforts to simplify our plan offering. The new plan line-up bundles key features like Xero Expenses, Xero Projects and Xero Analytics Plus into some plans, making it easier to choose the right plan for your business or clients.

These plans are now live to coincide with the start of the financial year. 

Learn more about our new small business plans or plans for accounting and bookkeeping partners .

With our new plan line-up, our old plans – Payroll Only, Starter, Standard and Premium business plans, and GST Cashbook and Cashbook Payroll partner plans – are no longer available for purchase. 

We’ve also completed the migration of customers on Premium 10–100 plans to the enhanced Ultimate plan. The Ultimate plan now includes Xero Expenses and Xero Projects for 10, instead of the current five, as well as access to Xero Analytics Plus. 

Sign up to the webinar to learn more about the move from Premium 10–100 to Ultimate.

Our migration approach and revised timing

The new plans have been designed to provide you with easier access to tools that help you run your business efficiently. For a number of our customers in Australia, this will mean more functionality for the same or lower price* when moved to a new plan by Xero.

We know this is not the case for all customers, and some customers on our old plans will pay more when moved to a new plan by Xero. We also know price increases are difficult to manage and we are doing what we can to simplify this. 

As a result, we have designed our migration plan to make sure no customer will receive a further price increase this financial year (July 2024–June 2025). This means some customers will not be migrated by Xero by March 2025 as originally communicated.

We appreciate the feedback our Xero community has shared about these changes. We are committed to putting you first when it comes to our new plans and migration, and have reflected this in our revised approach.  

What it means for you and what’s next

We will email you in late July, with the details of what plan Xero will move you to and when. When we look at which plan you’ll be moved to, we’ll look at your current plan – including any add-ons you have purchased – and your recent (June 2024) usage of features (that is, Xero Expenses and/or Xero Payroll).

If you are a customer who will see the same or a lower price*, we’ll move you to your new plan in October 2024, so you can start realising the benefits of any new features. If you will see a price increase* as a result of the new plan that we are migrating you to, we will not migrate you until July 2025.

You can stay on your current plan until Xero moves you, or you can choose to move. If you choose to move to a new plan, you won’t be included in Xero’s migration arrangements. However, we recommend you wait until you have received your email confirmation from Xero later this month to understand how the migration applies to you or your clients, before making your own decision about moving plans.

As the new plans are now live and the old plans are no longer available for purchase, any changes to an old plan (removing an add-on or transferring a subscription) will mean moving to a new plan. 

Throughout this process, you will always have the choice to choose a different plan to what Xero selects for you. You’ll also be able to change plans after Xero moves you if you decide another plan better meets your needs. 

We’ll support you via Xero Central, as well as our dedicated webinars and guides, to help you get the most out of the new plans.

Specifics for accounting and bookkeeping partners

Our email to you in late July will include a link to a list of subscriptions that your practice holds, including plan changes and timing for each client. 

We look forward to sharing specific details with you later this month. As always, please reach out to our team via Xero Central if you have any support questions.

* compared to 1 July 2024 pricing

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• United Kingdom
• United States

• Abonnement verwalten
• Verwalten der Zahlungsmethode
• Verlängern Ihres Abonnements
• Aktivieren oder Deaktivieren der wiederkehrenden Abrechnung
• Wann das Abonnement abläuft
• Kündigen von Microsoft 365
• Microsoft 365 Abonnementrückerstattungen
• Microsoft 365 Family teilen
• Teilen von Microsoft 365 Family beenden
• Sie haben eine Einladung zur Freigabe erhalten
• Wechseln Sie zwischen Microsoft 365-Abonnements
• Zu einem Business-Abonnement wechseln
• An ein anderes Microsoft-Konto übertragen
• Informationen über Konten
• Bei Microsoft 365 anmelden
• Warum Sie sich anmelden müssen
• Sie haben Ihren Kontonamen oder das Kennwort vergessen?
• Erste Schritte bei Microsoft 365.com
• Lernen Sie das Microsoft 365-App-Startfeld kennen
• Version überprüfen
• Microsoft 365 für die private Nutzung oder für Unternehmen
• Welches Business-Produkt habe ich?
• Unterschied zwischen Microsoft 365 und Office 2021
• Unterschied zwischen Home- und Business-Plänen
• Unterschied zwischen Microsoft 365 und kostenlosen Web-Apps
• Problembehandlung

• Keine Ergebnisse

Über welches Microsoft 365 Business-Produkt oder welche Business-Lizenz ver verknende ich?

Es gibt mehrere Microsoft 365 Business-Pläne, aus denen Sie oder Ihre Organisation wählen können, wenn Sie sich für einen der Clouddienste von Microsoft registrieren. Nachdem sich Ihre Organisation für Microsoft 365 registriert hat, kann der Administrator den einzelnen Benutzerkonten unterschiedliche Microsoft 365-Lizenzen zuweisen. Diese Lizenzen umfassen unterschiedliche Dienste, z. B. SharePoint in Microsoft 365 und Skype for Business Online. Siehe die verschiedenen Office 365 Business-Pläne .

Hinweis:  Dieses Thema ist für Microsoft 365 Business. Wenn Sie über ein Office Home-Produkt verfügen und nach dem Installationsweg für Microsoft 365 suchen, lesen Sie Installieren oder erneutes Installieren von Office auf einem PC oder Mac. Um zu sehen, Office Home-Produkte verwenden, für die Sie eine Lizenz haben, melden Sie sich mit Ihrem Microsoft-Konto bei Dienste und Abonnements an.

Wenn in Microsoft 365 ein Problem besteht – beispielsweise können Sie Microsoft 365 nicht auf einem Gerät verwenden oder installieren –, verfügen Sie möglicherweise nicht über die erforderliche Lizenz, die diesen Dienst aktiviert, oder Sie haben kein Abonnement, das die Desktopanwendungen umfasst, die installiert werden müssen. Um dieses Problem zu beheben, können Sie sich an Ihren Administrator oder den IT-Mitarbeiter wenden, um Hilfe zu erhalten, oder wenn Sie der Administrator sind, können Sie die Lizenz selbst hinzufügen.

Über welches Office 365 Business-Produkt oder welche Lizenz verfüge ich?

Wenn Sie in einer Organisation arbeiten, die Office 365 For Business verwendet, verwenden Sie die folgenden Schritte, um herauszufinden, über Microsoft 365 Business Produkt oder Lizenz Sie verfügen. Wenn Sie ein Administrator sind und wissen möchten, welche Microsoft 365-Abonnements Sie für Ihre Organisation erworben haben, führen Sie stattdessen die Schritte in Über welches Office 365 Business-Abonnement verknende ich? aus.

Wählen Sie Office 365 Plan aus, und führen Sie dann die folgenden Schritte aus:

• Auswählen Ihres Offic 365-Plans
• Office 365, betrieben von 21 Vianet (China)
• Office 365 Deutschland

Melden Sie sich unter www.office.com/signin mit Ihrem Geschäfts-, Schul- oder Unikonto an.

Klicken Sie auf Einstellungen , und wählen Sie unter Meine App-Einstellungen die Option Office 365 aus.

Wählen Sie auf der Seite Mein Konto den Befehl Abonnements aus.

Hier sehen Sie die Dienste, die Sie entsprechend Ihrer Lizenz verwenden können, wie die neueste Desktopversion von Microsoft 365, SharePoint in Microsoft 365 oder OneDrive für den Arbeitsplatz oder die Schule/Universität und Exchange Online.

Sie sehen auch die Version des Diensts, den Sie verwenden, z. B. Plan 1 oder Plan 2.

Tipp:  Die neueste Desktopversion von Office bedeutet, dass Sie ein Microsoft 365-Abonnement mit Word, Excel, PowerPoint und weiteren Anwendungen erhalten. SharePoint Online bedeutet, dass Sie OneDrive für den Arbeitsplatz oder die Schule/Universität und Teamwebsites erhalten. Und Exchange Online bedeutet, dass Sie E-Mail erhalten.

Melden Sie sich mit Ihrem Arbeits- oder Schulkonto unter login.partner.microsoftonline.cn an.

Melden Sie sich mit Ihrem Arbeits- oder Schulkonto bei portal.office.de.

Was geschieht, wenn ich über kein Office 365 Business-Produkt oder keine Office 365 Business-Lizenz verfüge?

Wenn Sie nicht über das erforderliche Microsoft 365 Business-Produkt oder die erforderliche Lizenz verfügen, kann dies eine Reihe von Auswirkungen haben. Hier sind einige Beispiele:

Sie versuchen, Microsoft 365 aus Microsoft 365 auf Ihrem PC zu installieren, stellen aber fest, dass es keine Schaltfläche für die Installation gibt.

Sie versuchen, Word Online, Excel für das Web oder andere Microsoft 365 für das Web-Produkte zu verwenden, und gelangen auf die Seite " Microsoft 365 Einstellungen", die zeigt, dass Sie nicht über die benötigte Lizenz verfügen.

Sie versuchen, sich bei OneDrive für den Arbeitsplatz oder die Schule/Universität anzumelden, können auf die Website aber nicht zugreifen oder erhalten eine Fehlermeldung.

Sie versuchen, Office für iPad über den Apple App Store zu installieren und werden mit einer Fehlermeldung informiert, dass Ihr Abonnement nicht berechtigt zur Verwendung der App ist.

Sie versuchen, Office für iPad zu verwenden, und stellen fest, dass Microsoft 365-Apps wie Word, Excel und PowerPoint im schreibgeschützten Modus oder Anzeigemodus sind.

Tipp:  Weitere Informationen zu Problemen im Zusammenhang mit der Microsoft 365 finden Sie unter Problembehandlung beim Installieren Office.

Was kann ich tun, wenn ich nicht über das erforderliche Produkt oder die erforderliche Lizenz verfüge?

Wenn Sie nicht über das erforderliche Produkt oder die erforderliche Lizenz verfügen, bitten Sie Ihren Microsoft 365-Administrator oder das IT-Personal um Hilfe bei der Beschaffung dieser Lizenz oder der Suche nach einer Alternative.

Wenn Sie aber der Administrator sind, können Sie die Lizenz selbst hinzufügen. Siehe Kaufen von Lizenzen für Ihr Office 365 Business-Abonnement und Zuweisen von Lizenzen zu Benutzern in Office 365 Business.

In einigen Fällen muss ein Administrator ggf. einen Microsoft 365-Plan hinzufügen oder Sie einem anderen Microsoft 365-Plan zuweisen, der die von Ihnen benötigten Dienste enthält. Lesen Sie Wechseln zu einem anderen Office 365 Business-Plan .

Weitere Informationen

Erfahren Sie mehr zu den verschiedenen Office 365 Business-Plänen , die für Ihre Organisation verfügbar sind.

Benötigen Sie weitere Hilfe?

Möchten sie weitere optionen.

Erkunden Sie die Abonnementvorteile, durchsuchen Sie Trainingskurse, erfahren Sie, wie Sie Ihr Gerät schützen und vieles mehr.

Vorteile des Microsoft 365-Abonnements

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