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Customer Service Information Request Help

Use these instructions to help you enter information into the Customer Service Information Request form. You may also access the entire AT&T Business Services Local Number Portability Procedures Handbook from the Local Number Portability for Business web page.

Note: Fields whose names are boldfaced are required fields.

Section: Header Information

This may not be edited. It indicates the recipient of the Customer Service Information Request (AT&T Local Service)
Enter the date and time you are sending this request. We've automatically entered the date and time you accessed the form; you may keep this date and time or you may change it.
If you have a transaction number that you would like to associate with this form submission, enter that number in this field. This is for YOUR tracking purposes only and is not used by AT&T to process this request.
Select the button to indicate that the service is for a business customer, or the (also known as Consumer CallVantage) button if the service is for residential customers. Note: is pre-selected for your convenience however, you may select Consumer if it applies to your customer. Please select one, not both.

Section: Requesting Company Contact

Enter the name of the company filing the Customer Service Information Request.
Enter the individual, group or office name of the party that is placing this request.
Enter the Initiator's business telephone number.
Enter the Initiator's Business Address. Include street name or number, city, state, and ZIP code; additionally, please provide Office and/or Building numbers, as appropriate.

Section: Means of Response to Requesting Company

Select the radio button to receive the CSR and/or the Reject Notification from AT&T. This is Pre-selected and is the only option at this time. You must populate the Initiator Email field.
Enter the name of the individual to whom the CSR and/or Reject notice will be transmitted.

Select this checkbox to indicate that this request is sent with the full consent and authority of End User.

IMPORTANT: The placement of an indicator in the End User Authorization Obtained checkbox certifies that the requesting organization has the requisite authorization. It is understood and stated in the Guidelines Draft that companies will abide by the Federal Slamming Guidelines.

Section: Customer Location (End User)

Enter the account name.
Enter the account street number and address
Enter the City name, State abbreviation, and 5-to-9 digit ZIP code.
Enter the complete 10-digit Billing Telephone Number of the primary telephone number(s) on the account.

Section: Response Reasons and Codes

This field reserved for AT&T use. Do not enter.
This field reserved for AT&T use. Do not enter.

Section: Buttons

Click this button to submit the CSIR to Customer Service for reply.

Click this button to clear all data entered on this form.
Click this button to return to the page from which you accessed this form.

Note: If you accessed this form from a location outside of the AT&T Web site, you will be returned to that location.

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  • Business Mobile Plans

Business mobile plans

AT&T offers a wide variety of business wireless plans to meet your needs. Whether it’s one of our feature-rich unlimited business mobile phone plans or a data-only option, you’re sure to find the right plan for your business.

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Business phone & mobile device plans

Find the at&t business wireless plan that works for you.

Select a plan type below to learn more

Unlimited Your Way Expand Collapse Our most popular plan across industries. Pick the right unlimited plan for each employee to create a customized solution that best fits your business. Mix and match lines so each employee gets the features they need to stay productive in the workplace.

At&t business unlimited elite sm.

$40 /mo. plus tax per line when you get 6+ lines

All the features in Performance plus even more hotspot data, better quality video streaming, and the ability to prioritize your business applications.

Unlimited domestic data, talk & text Speed and other data restrictions may apply.

AT&T 5G requires compatible device and plan. Coverage not available everywhere. Visit att.com/5Gforyou to learn more.

100GB mobile hotspot data per line for compatible devices 1

AT&T ActiveArmor SM advanced mobile security 2 Includes spam & fraud call blocking, identity monitoring, safe browsing, and more.

Assigns a higher priority to your eligible business data originating on and traversing the AT&T-owned domestic 4G LTE network, benefitting you in times of congestion.

High-definition (HD) and 4K ultra high-definition (UHD) video streaming, if available 4

Unlimited talk & text to Mexico and Canada 5 , and unlimited text from the U.S. to over 200 countries. And no roaming charges in Mexico and Canada.

Roam Latin America SM for Business Unlimited talk, text & data in 19 Latin American countries at no extra charge 6 Coverage and data speeds vary by country. International usage should not exceed domestic usage.

AT&T Business Unlimited Performance SM

$35 /mo. plus tax per line when you get 6+ lines

All the basic features in Starter plus advanced security, more hotspot data, and better quality video streaming.

40GB mobile hotspot data per line for compatible devices 1

High-definition (HD) video streaming with Video Management feature turned off 7

AT&T Business Unlimited Starter SM

$30 /mo. plus tax per line when you get 6+ lines

Best for businesses that want basic features with unlimited talk, text and data for their employees.

5GB mobile hotspot data per line for compatible devices 1

AT&T ActiveArmor SM mobile security 2 Includes spam & fraud call blocking, and more.

Standard-definition (SD) video streaming Streaming video is limited to a max of 1.5 mbps (above 480p)

Prices above are (a) after $10 AutoPay and paperless billing discount, which starts w/in 2 bill cycles after enrollment, and (b) don't apply to lines for smartphones with a service commitment. Add $25/mo. per line for a smartphone with a service commitment. Taxes and fees extra.

1 For mobile hotspot data, after 100 GB (Elite plan), 40GB (Performance plan), or 5GB (Starter Plan) speeds slowed to max. 128Kbps.

2 With a compatible device you automatically get 24/7 proactive network security. Plus for no extra charge get advanced features like Identity Monitoring and Safe Browsing when you download the AT&T Call Protect and AT&T Mobile Security Plus apps. Compatible device for AT&T Mobile Security App and Call Protect App access. Download of apps required. May not detect all threats.

3 Doesn't prioritize eligible data traffic ahead of all other data traffic (which may receive a similar or higher priority level) or provide priority network access or preemption cap network. Req's compatible device. Avail. only for eligible business data originating on and traveling over the AT&T-owned domestic 4G LTE network.

4 Access HD (about 1080p) and 4K UHD (about 2160p) video streaming if and when each is avail. Req's eligible hardware and video source. Other restr's apply.

5 Pay-per-use rates apply to calls to other countries. Req's compatible device. 2G off net speeds may apply. Other restr's apply.

6 Req's compatible device. Included countries found at att.com/latamcountries . Upon plan activation, if line has a Block International Roaming feature and/or Block International Calling feature, AT&T will not add Roam Latin America for Business to the line until you remove the existing block feature(s). Other restr's apply.

7 Video typically streams at standard-definition. Content bundled with video may be slow to load. Go to att.com/myatt or att.com/premier (as applicable) to change your settings to view in higher definition. Details at att.com/VideoFeature .

ALL PLANS: Available only to business and government customers with a qualified AT&T wireless service agreement including, without limitation, the Additional Service and Equipment-Related Terms found at att.com/abs-addtl-terms (Business Agreement) . For Corporate Responsibility User ( CRU ) lines of service only. All AT&T services subject to the terms and conditions in your Business Agreement. All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. PRICING: Advertised monthly price includes monthly plan charge for talk, text and/ or data, depending on plan. OTHER RESTRICTIONS & FEES: Activation/upgrade fee per line (up to $45) & deposit may apply. If you purchased a device that requires a term commitment, an Early Termination/Cancellation Fee applies if you cancel CRU service after the first 30 days and before the CRU service term ends. See att.com/equipmentETF for details on what fees applies for your device and how the fee is prorated over time. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/ or add any other required element of a plan. INTERNATIONAL ROAMING: Monthly plan prices do not apply to usage while roaming. If roaming outside the DCA (or, for compatible phones, tablets, mobile hotspot devices, and laptops only, outside the DCA, Mexico or Canada), international usage will be charged at pay-per-use rates found at att.com/intlppurates unless an international package is added. For available international options, go to att.com/internationalforbiz . Not all devices may be eligible for international roaming service. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99), Property Tax Allotment surcharge ($0.20 - $0.45 per CRU number) & other fees which are not government-required surcharges, as well as taxes. Additional one-time Fees may apply. See att.com/mobilityfees for more details. COVERAGE: Coverage may include areas that are served by unaffiliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. OFF-NET USAGE: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. MISCELLANEOUS: Limits: Select devices only (sold separately). Max 10 devices per Unlimited Your Way for Business plan group. Business Agreement Discounts: These plans are not eligible for additional discounts, including but not limited to any service discounts described in the Business Agreement.

AT&T BUSINESS UNLIMITED ELITE PLAN: Phones only. PRICING: Advertised monthly price includes monthly plan charge for talk, text and data. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount $10 per phone line when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost until discount starts. SMARTPHONE LINE DISCOUNT: Advertised monthly price includes a $25 monthly discount per line for a smartphone that is purchased at full price, on an installment plan, bring your own, or on a month-to-month term. If eligible, discount is applied as a bill credit. Lines for smartphones with a service commitment (for example, 2 years) are not eligible for this discount. BASIC PHONE LINE DISCOUNT: Advertised monthly price includes a $25 monthly discount per line for a basic or quick messaging phone (also known as a feature phone). If eligible, discount is applied as a bill credit. UNLIMITED DATA: For use in the United States (the Domestic Coverage Area or DCA), Mexico & Canada. MOBILE HOTSPOT: Requires compatible device. Includes up to 100GB per line per month. After 100GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional. 5G SERVICE: Requires compatible 5G device & plan. 5G service is not available everywhere. See att.com/5Gforyou for details. 5G+ SERVICE: Requires compatible 5G+ device & plan. 5G+ is only available in very limited parts of select cities. See att.com/5Gforyou for cities. Compatible 5G+ device will display 5G+ coverage indicator when used in an area where 5G+ coverage is available. Other restrictions apply. VIDEO STREAMING: Includes access to High Definition and 4K Ultra High Definition video on compatible devices and when available. Requires eligible hardware and video source. Ability to stream, video resolution and other data usage (including speed) are not guaranteed, may vary, and may be affected by other factors. AT&T ACTIVEARMOR℠ ADVANCED MOBILE SECURITY: Requires download of ActiveArmor App and acceptance of terms of service (see att.com/legal/ terms.mobileSecurityEULA.html ). Spam & Fraud Call Blocking: May not detect all threats. May inadvertently block wanted calls; settings can be adjusted in the App. ID Monitoring: May not detect all compromises or leaks of your personal data. Safe Browsing: May not detect all suspicious websites. Requires activation of VPN and notifications to be enabled. Visit att.com/activearmor for details. AT&T CALLER ID: Requires compatible device. AT&T BUSINESS FAST TRACK: Requires compatible device. Uses “always on” quality of service network technology to provide a differentiated (i.e., enhanced versus “best effort”) network experience for business data traffic originated on and traveling entirely over the AT&T-owned domestic 4G LTE network (excluding microcells, AT&T Wi-Fi service, and roaming partners’ networks) during times of congestion. Feature is intended for business application data traffic only and does not (a) prioritize CRU data traffic ahead of all other data traffic (which may receive a similar or higher quality of service), (b) provide priority access to available network resources, or (c) provide any preemption capabilities. AT&T reserves the right to terminate, suspend or restrict the feature if use is inconsistent with its intended use or the Business Agreement. UNLIMITED TALK: Includes calls w/in and between DCA, Mexico & Canada. You may be charged for calls to special or premium service numbers and calls to other countries. For pay-per-use rates, see att.com/intlcalling . UNLIMITED TEXT: Compatible phone and rate plan required. Includes unlimited messages up to 1MB in size within and from DCA, Mexico & Canada. For texting to other countries, see att.com/text2world . Messages sent through applications may incur data or other charges. Advanced Messaging: Not available for use in Mexico and Canada. Other restrictions apply & can be found at att. com/advancedmessaging . ROAM LATIN AMERICA FOR BUSINESS: Compatible phones only. Availability: If plan is added to a CRU line that has a Block International Roaming and/or Block International Calling feature, AT&T will not add Roam Latin America for Business to the line until you remove the existing block feature(s). You can remove blocking feature(s) by calling 800-331-0500 or by contacting your AT&T account representative. Countries: For a list of included countries, go to att.com/latamcountries. Countries are subject to change without notice. Coverage and data speeds vary by country (may be at 3G speed) and may change without notice. Coverage not available in all areas. Unlimited Talk, Text and Data Usage: This feature allows you to use data in an included country, make calls between included countries and from included countries to the U.S. and any country included in International Day Pass for Business (IDPB) , and send text messages in an included country without roaming charges. Calls made to included countries while in the U.S. are not included. Text messages received are rated as domestic. Unlimited text applies only to AT&T Short Messaging Service (SMS) and Multimedia Messaging Service (MMS) and not to other messaging services or applications like iMessage. Excessive Use/Abuse: This feature is intended for roaming use by customers with a primary place of use in the DCA during periods of travel to included countries only. Predominantly using your domestic plan in one or more of the included countries may result in this feature being removed from your account. Incidental Data Usage: Apps on your device use data even when you may not be aware. Calls to Non-IDPB Countries: Calls from included Latin America countries to countries not included in IDPB will get International Long Distance (ILD) charges. For a list of IDPB countries, go to att.com/globalcountries. Pay-per-use rates apply unless you add an ILD package to your device. Rates are subject to change without notice. For details, go to att.com/intlcalling. AT&T Passport & Other International Roaming Packages: For devices with an active recurring Passport, Passport Pro, IDPB, or other international roaming package that also covers the included Latin America countries, this feature will apply in included Latin America countries and will not reduce the existing package’s talk, text and/or data allowance or trigger package charges. Pay-per-use rates: Apply when traveling in countries not included and/or when you have not added another international usage package. For rates, see att.com/intlppurates. Service restrictions: International use aboard cruise ships and airlines is not included.

AT&T BUSINESS UNLIMITED PERFORMANCE PLAN: Phones only. PRICING: Advertised monthly price includes monthly plan charge for talk, text and data. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount $10 per phone line when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost until discount starts. SMARTPHONE LINE DISCOUNT: Advertised monthly price includes a $25 monthly discount per line for a smartphone that is purchased at full price, on an installment plan, bring your own, or on a month-to-month term. If eligible, discount is applied as a bill credit. Lines for smartphones with a service commitment (for example, 2 years) are not eligible for this discount. BASIC PHONE LINE DISCOUNT: Advertised monthly price includes a $25 monthly discount per line for a basic or quick messaging phone (also known as a “feature phone”). If eligible, discount is applied as a bill credit. UNLIMITED DATA: For use in the DCA, Mexico & Canada. DATA RESTRICTIONS: After 50 GB of data usage on a line in a bill cycle, for the remainder of the cycle AT&T may slow data speeds on that line when the network is busy. MOBILE HOTSPOT: Requires compatible device. Includes up to 40GB per line per month. After 40GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional. 5G SERVICE: Requires compatible 5G device & plan. 5G service is not available everywhere. See att.com/5Gforyou for details. 5G+ SERVICE: Requires compatible 5G+ device & plan. 5G+ is only available in very limited parts of select cities and has propagation limitations. See att.com/5Gforyou for cities. Compatible 5G+ device will display 5G+ coverage indicator when used in an area where 5G+ coverage is available. Other restrictions apply. VIDEO STREAMING: Plan includes the Video Management feature. We aim to render streaming video in standard-definition (max 1.5 Mbps) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. To experience higher definition video when available, or if you have an issue, turn the feature off or back on any time at att.com/myatt or att.com/premier (as applicable). Details at att.com/VideoFeature . AT&T ACTIVEARMOR℠ ADVANCED MOBILE SECURITY: Requires download of ActiveArmor App and acceptance of terms of service (see att.com/legal/terms.mobileSecurityEULA.html ). Spam & Fraud Call Blocking: May not detect all threats. May inadvertently block wanted calls; settings can be adjusted in the App. ID Monitoring : May not detect all compromises or leaks of your personal data. Safe Browsing: May not detect all suspicious websites. Requires activation of VPN and notifications to be enabled. Visit att.com/activearmor for details. AT&T CALLER ID: Requires compatible device. UNLIMITED TALK: Includes calls w/in and between DCA, Mexico & Canada. You may be charged for calls to special or premium service numbers and calls to other countries. For pay-per-use rates, see att.com/intlcalling . UNLIMITED TEXT: Compatible phone and rate plan required. Includes unlimited messages up to 1MB in size within and from DCA, Mexico & Canada. For texting to other countries, see att.com/text2world . Messages sent through applications may incur data or other charges. Advanced Messaging: Not available for use in Mexico and Canada. Other restrictions apply & can be found at att.com/advancedmessaging .

AT&T BUSINESS UNLIMITED STARTER PLAN: Phones only. PRICING: Advertised monthly price includes monthly plan charge for talk, text and data. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount $10 per phone line when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost until discount starts. SMARTPHONE LINE DISCOUNT: Advertised monthly price includes a $25 monthly discount per line for a smartphone that is purchased at full price, on an installment plan, bring your own, or on a month-to-month term. If eligible, discount is applied as a bill credit. Lines for smartphones with a service commitment (for example, 2 years) are not eligible for this discount. BASIC PHONE LINE DISCOUNT: Advertised monthly price includes a $25 monthly discount per line for a basic or quick messaging phone (also known as a feature phone). If eligible, discount is applied as a bill credit. UNLIMITED DATA: For use in the DCA, Mexico & Canada. DATA RESTRICTIONS: For all data usage, AT&T may temporarily slow data speeds if the network is busy. MOBILE HOTSPOT: Requires compatible device. Includes up to 5GB per line per month. After 5GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional. 5G SERVICE: Requires compatible 5G device & plan. 5G service is not available everywhere. See att.com/5Gforyou for details. 5G+ SERVICE: Requires compatible 5G+ device & plan. 5G+ is only available in very limited parts of select cities. See att.com/5Gforyou for cities. Compatible 5G+ device will display 5G+ coverage indicator when used in an area where 5G+ coverage is available. Other restrictions apply. VIDEO STREAMING: Plan does not include the Video Management feature. We aim to render streaming video in standard-definition (max 1.5 Mbps) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. Details at att.com/VideoFeature . AT&T ACTIVEARMOR℠ ADVANCED MOBILE SECURITY: Requires download of ActiveArmor App and acceptance of terms of service (see att.com/legal/ terms.mobileSecurityEULA.html ). Spam & Fraud Call Blocking: May not detect all threats. May inadvertently block wanted calls; settings can be adjusted in the app. Details at att.com/activearmor . UNLIMITED TALK: Phones only. Includes calls w/in and between DCA, Mexico & Canada. You may be charged for calls to special or premium service numbers and calls to other countries. For pay-per-use rates, see att.com/intlcalling . UNLIMITED TEXT: Compatible phone and rate plan required. Includes unlimited messages up to 1MB in size w/in and from DCA, Mexico & Canada. For texting to other countries, see att.com/text2world . Messages sent through applications may incur data or other charges. Advanced Messaging: Not available for use in Mexico and Canada. Other restrictions apply & can be found at att.com/advancedmessaging .

TABLET PLAN FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP: Requires new or existing Unlimited Your Way for Business plan group & compatible device (sold separately). PRICING: Phone line required to add non-phone device to an Unlimited Your Way for Business plan group. Plan Pricing: $20/mo. If no phone line, first standalone non-phone device will be billed at basic phone single line pricing for Business Unlimited Starter plan ($75/mo.). Such line will not be eligible for an AutoPay & paperless bill discount. UNLIMITED DATA: For use in the DCA, Mexico & Canada. DATA RESTRICTIONS: For all data usage, AT&T may temporarily slow data speeds if the network is busy. MOBILE HOTSPOT: Requires compatible device. Includes up to 40GB per line per month. After 40GB, mobile hotspot speed slowed to max of 128Kbps for the rest of bill cycle. After this, mobile hotspot usage will be impacted and not fully functional. 5G SERVICE: Requires compatible 5G device & plan. 5G service is not available everywhere. See att.com/5Gforyou for details. 5G+ SERVICE: Requires compatible 5G+ device & plan. 5G+ is only available in very limited parts of select cities. See att.com/5Gforyou for cities. Compatible 5G+ device will display 5G+ coverage indicator when used in an area where 5G+ coverage is available. Other restrictions apply. VIDEO STREAMING: Plan includes the Video Management feature. We aim to render streaming video in standard-definition (max 1.5 Mbps) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. To experience higher definition video when available, or if you have an issue, turn the feature off or back on any time at att.com/myatt or att.com/premier (as applicable). Details at att.com/VideoFeature .

ANDROID WEARABLE PLAN FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP: Available only to business and government customers with a qualified AT&T wireless service agreement that include, without limitation, the Additional Service and Equipment-Related Terms found at att.com/abs-addtl-terms (Business Agreement) . For Corporate Responsibility User (CRU) lines of service only. All AT&T wireless services subject to terms and conditions in the Business Agreement. Requires new or existing Unlimited Your Way for Business plan group. Compatible device required (sold separately). PRICING: Phone line required to add non-phone device to an Unlimited Your Way for Business plan group. Plan Pricing: $10/mo. If no phone line, first standalone non-phone device will be billed at basic phone single line pricing for Business Unlimited Starter plan without AutoPay & paperless bill discount ($75/mo.). OTHER RESTRICTIONS & FEES: Activation/upgrade fee per line (up to $50) & deposit may apply. If you purchased a device that requires a term commitment, an Early Termination/Cancellation Fee applies if you cancel CRU service after the first 30 days and before the CRU service term ends. See att.com/equipmentETF for details on what fees applies for your device and how the fee is prorated over time. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99), Property Tax Allotment surcharge ($0.20 - $0.45 per CRU number) & other fees which are not government-required surcharges, as well as taxes. Additional one-time Fees may apply. See att.com/mobilityfees for more details. UNLIMITED DATA: For use in the United States (Domestic Coverage Area or DCA ) only. NumberSync pairing with compatible smartphone (sold separately) may be required to access cellular network. DATA RESTRICTIONS: For all data usage, AT&T may temporarily slow data speeds if the network is busy. All AT&T service is subject to AT&T network management practices. See att.com/broadbandinfo for details. UNLIMITED TALK: Includes calls within the DCA. You may be charged for calls to special or premium service numbers and calls to other countries. For pay-per-use rates, see att.com/intlcalling . Unlimited Talk to Canada & Mexico: For compatible wearables only. Includes unlimited international long distance calling from the DCA to Mexico and Canada. UNLIMITED TEXT: Compatible device and rate plan required. Includes unlimited messages up to 1MB in size within and from the DCA. For texting to other countries, see att.com/text2world . Messages sent through applications may incur data or other charges. Advanced Messaging: Other restrictions apply & can be found at att.com/advancedmessaging . COVERAGE: Coverage may include areas that are served by unaffiliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. OFF-NET USAGE: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service (see Business Agreement). If you exceed the allowance, your service(s) may be restricted or terminated. INTERNATIONAL ROAMING: Monthly plan prices do not apply to usage while roaming outside the DCA (or, for compatible devices, outside the DCA, Mexico or Canada). International usage will be charged at pay-per-use rates, found at att.com/intlppurates , unless an international package is added. For available international options, go to att.com/internationalforbiz . Not all devices may be eligible for international roaming service. MISCELLANEOUS: Limits: Max 10 devices per Unlimited Your Way for Business plan group. Business Agreement Discounts: Plans are not eligible for any CRU service discount described in the Business Agreement.

APPLE WEARABLE PLAN FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP: Available only to business and government customers with a qualified AT&T wireless service agreement that include, without limitation, the Additional Service and Equipment-Related Terms found at att.com/abs-addtl-terms ( Business Agreement ). For Corporate Responsibility User ( CRU ) lines of service only. All AT&T wireless services subject to terms and conditions in the Business Agreement. Requires new or existing Unlimited Your Way for Business plan group. Compatible device required (sold separately). PRICING: Phone line required to add non-phone device to an Unlimited Your Way for Business plan group. Plan Pricing: $10/mo. If no phone line, first standalone non-phone device will be billed at basic phone single line pricing for Business Unlimited Starter plan without AutoPay & paperless bill discount ($75/mo.). OTHER RESTRICTIONS & FEES: Activation/upgrade fee per line (up to $50) & deposit may apply. If you purchased a device that requires a term commitment, an Early Termination/Cancellation Fee applies if you cancel CRU service after the first 30 days and before the CRU service term ends. See att.com/equipmentETF for details on what fees applies for your device and how the fee is prorated over time. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99), Property Tax Allotment surcharge ($0.20 - $0.45 per CRU number) & other fees which are not government-required surcharges, as well as taxes. Additional one-time Fees may apply. See att.com/mobilityfees for more details. UNLIMITED DATA: For use in the United States ( Domestic Coverage Area or DCA ); Series 5 devices and higher can also use data in Mexico and Canada (OS update may be required). NumberSync pairing with compatible smartphone (sold separately) may be required to access cellular network. DATA RESTRICTIONS: For all data usage, AT&T may temporarily slow data speeds if the network is busy. All AT&T service is subject to AT&T network management practices. See att.com/broadbandinfo for details. UNLIMITED TALK: Includes calls within the DCA; compatible devices also have unlimited international long distance calling from the DCA to Mexico & Canada. Series 5 devices and higher can also make calls within and between Mexico & Canada and from Mexico & Canada to the DCA (OS update may be required). You may be charged for calls to special or premium service numbers and calls to other countries. For pay-per-use rates, see att.com/intlcalling . UNLIMITED TEXT: Compatible device and rate plan required. Includes unlimited messages up to 1MB in size within and from the DCA; Series 5 devices and higher can also send messages within and from Mexico and Canada (OS update may be required). For texting to other countries, see att.com/text2world . Messages sent through applications may incur data or other charges. COVERAGE: Coverage may include areas that are served by unaffiliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. OFF-NET USAGE: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service (see Business Agreement). If you exceed the allowance, your service(s) may be restricted or terminated. INTERNATIONAL ROAMING: Monthly plan prices do not apply to usage while roaming outside the DCA (or, for compatible devices, outside the DCA, Mexico or Canada). International usage will be charged at pay-per-use rates, found at att.com/intlppurates , unless an international data package is added. For available international options, go to att.com/internationalforbiz . Not all devices may be eligible for international roaming service. MISCELLANEOUS: Limits: Max 10 devices per Unlimited Your Way for Business plan group. Business Agreement Discounts: Plans are not eligible for any CRU service discount described in the Business Agreement.

CAMERA PLAN FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP: Requires new or existing Unlimited Your Way for Business plan group & compatible device (sold separately). PRICING: Phone line required to add non-phone device to an Unlimited Your Way for Business plan group. Plan Pricing: $20/mo. If no phone line, first standalone non-phone device will be billed at basic phone single line pricing for Business Unlimited Starter plan ($75/mo.). Such line will not be eligible for an AutoPay & paperless bill discount. UNLIMITED DATA: For use in the DCA only. DATA RESTRICTIONS: For all data usage, AT&T may temporarily slow data speeds if the network is busy.

15GB MOBILE HOTSPOT/LAPTOP PLAN FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP : Requires new or existing Unlimited Your Way for Business plan group & compatible device (sold separately). PRICING: Phone line required to add line for a non-phone device to an Unlimited Your Way for Business plan group. Plan Pricing: $25/mo. If no phone line, first standalone non-phone device will be billed at basic phone single line pricing for Business Unlimited Starter plan ($75/mo.). Such line will not be eligible for an AutoPay & paperless bill discount. DATA: 15GB per month for use in the DCA, Mexico and Canada. Data Overage: If you exceed the amount of data included in your plan during your billing period, additional data will automatically be provided in increments of 2GB for $10 each. Data allowances, including overages, must be used in billing period provided or will be forfeited. 5G SERVICE: Requires compatible 5G device & plan. 5G service is not available everywhere. See att.com/5Gforyou for details. 5G+ SERVICE: Requires compatible 5G+ device & plan. 5G+ is only available in very limited parts of select cities. See att.com/5Gforyou for cities. Compatible 5G+ device will display 5G+ coverage indicator when used in an area where 5G+ coverage is available. Other restrictions apply VIDEO STREAMING: Plan includes the Video Management feature. We aim to render streaming video in standard-definition (max 1.5 Mbps) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. To experience higher definition video when available, or if you have an issue, turn the feature off or back on any time at att.com/myatt or att.com/premier (as applicable). Details at att.com/VideoFeature .

AT&T WIRELESS HOME PHONE (“WHP”) PLAN FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP: A Commercial Mobile Radio Svc. It is mobile and may be used in the U.S. with home phone equipment . Compatible voice-only device & new or existing Unlimited Your Way for Business plan group required. PRICING: Phone line required to add line for a non-phone device to an Unlimited Your Way for Business plan group. Plan Pricing: $20/mo. If no phone line, first standalone non-phone device will be billed at basic phone single line pricing for Business Unlimited Starter plan ($75/ mo.). Such line will not be eligible for an AutoPay & paperless bill discount. UNLIMITED TALK: Includes calls w/in the DCA and from the DCA to Mexico & Canada. You may be charged for calls to special or premium service numbers and calls to other countries. For pay-per-use rates, see att.com/intlcalling . For emergency calls, provide your location address to 911 operator. WHP device has backup battery to operate during power outage. However, a cordless phone connected to the WHP device will not operate (including 911) during power outage. To use backup battery power, you must plug a corded phone into the WHP device. Corded or other landline home phone equipment and Internet-capable devices not included. Provides voice service only. Not compatible with wireless messaging services, security systems, fax services, medical alert & monitoring systems, credit card machines, IP/PBX Phone systems, or dial-up Internet service. May not be compatible with DVR/satellite systems, please check with your provider.

HARMAN SPARK PLAN FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP: Requires new or existing Unlimited Your Way for Business plan group, HARMAN Spark device (sold separately), eligible vehicle and mobile App. MOBILE APP: iOS version 9.0 & higher and Android version 6.0 & higher. Data charges may apply to App download/usage. PRICING: $25/mo. per device. UNLIMITED DATA: For use in the DCA only. Coverage & Service not available everywhere. DATA RESTRICTIONS: After 22GB of data usage in a bill cycle, for the remainder of the cycle AT&T may slow data speeds on that line when the network is busy. MOBILE HOTSPOT: Connects up to 8 Wi-Fi capable compatible devices. Performance may vary depending on the number of devices connected, proximity and other factors. The number of devices you can connect depends on mobile hotspot device capabilities. If you do not use a password, others will be able to use your mobile hotspot connection. Some telematics features may be limited depending on make or model of vehicle. DEVICE RESTRICTIONS: For in-car use only. Telematics required. AT&T reserves right to terminate service if device is plugged into anything other than the vehicle. TELEMATIC FEATURES: Provided by 3rd parties. Must accept terms/conditions in App. Some services may require additional in-App payment. Location accuracy, availability and timeliness of 3rd party services not guaranteed. LIMITS: Purchase & line limits apply.

AT&T CONNECTED CAR PLAN (BUILT-IN) FOR UNLIMITED YOUR WAY FOR BUSINESS PLAN GROUP: Requires eligible vehicle & new or existing AT&T Unlimited Your Way for Business plan group. PRICING: $20/mo. per vehicle. UNLIMITED DATA: Data available for use in the DCA. Coverage & Service may not be available outside of the DCA. International and domestic off-net data may be at 2G speeds. DATA RESTRICTIONS: After 22GB of data usage on vehicle Wi-Fi hotspot in a bill cycle, for the rest of the cycle AT&T may slow data speeds on vehicle Wi-Fi hotspot during periods of network congestion. HOTSPOT: Connects up to 10 Wi-Fi capable devices (varies by manufacturer). Devices connected to vehicle hotspot use data from your plan. Performance varies based on number of devices connected and other factors. MISCELLANEOUS: Limits: Purchase & line limits apply. Select vehicles only. Termination of Connected Car Service for CRU vehicles: Service will be provided to each connected vehicle until such time as: (a) Customer terminates the service for the vehicle; (b) ownership of the vehicle is transferred to a third party and the third party or the vehicle’s manufacturer requests to establish service for the vehicle; or (c) AT&T terminates connected vehicle service by exercising its rights set forth elsewhere in the Business Agreement. AT&T will provide notice to Customer of termination of connected vehicle service to any vehicle within 24 hours of termination of service. Customer will have the responsibility of promptly terminating service on any vehicle for which it transfers title and Customer will bear all costs for the service until such time as the service is terminated pursuant to this termination provision. Transfer of ownership will be deemed to occur in any of the customary ways such transactions are conducted in the place where the vehicle is located, including, but not limited to, transfer of title for the vehicle to a third party. Customer acknowledges and agrees that: (a) AT&T will have no obligation whatsoever to determine the facts or circumstances pertaining to any transfer of ownership for any vehicle; (b) AT&T may reasonably rely upon the request of a third party or the manufacturer of a vehicle as a basis to terminate service for that vehicle; and (c) Customer will hold harmless, and not assert any claims against, AT&T regarding any conveyance of any vehicle to which service is provided.

All offers, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.

Business phone plans comparison

Compare features for at&t business wireless plans.

To learn more, tap or click features and plan details in the table.

 

Business
Unlimited
Elite

Business
Unlimited
Performance

Business
Unlimited
Starter

$40/mo.

when you get 6 or more lines

$35/mo.

when you get 6 or more lines

$30/mo.

when you get 6 or more lines

& unlimited text from the U.S. to 200+ countries. Speed and data restrictions may apply.

   
Security

Advanced Advanced Basic

100 GB 40 GB 5 GB
HD 4K HD 1080p SD
Unlimited talk, text & data in Latin America    

1  Monthly per line prices above (a) are after AutoPay and paperless bill discount and (b) exclude lines for smartphones with a service commitment. Add $25/mo. for each smartphone line with a service commitment. Taxes and fees extra.

2  Req’s compatible device. Roaming may be at 2G speeds. Pay-per-use charges apply to calls to other countries.

3  Req’s a compatible 5G/5G+ device & plan.  May not be avail. in your area.  5G+ is avail. only in limited parts of select cities. See  att.com/5Gforyou  for details. Other restr’s apply

4  Does not prioritize data traffic ahead of all other data traffic (which may receive a similar or higher priority level) or provide priority network access or preemption capabilities. Other restr’s apply.

5  Compatible device for AT&T ActiveArmor SM  app access. Download of app required. May not detect all threats. May inadvertently block wanted calls; settings can be adjusted in the app. Not available while roaming internationally.

6  For mobile hotspot data, after 5GB for starter plan, 40GB for Performance plan or 100GB for Elite plan, speeds slowed to max 128Kbps.

7  Video typically streams at standard-definition. Content bundled with video may be slow to load. Go to att.com/myatt or att.com/premier (as applicable) to change your settings to view in higher definition. Details at att.com/VideoFeature .

8  Req’s compatible device.  Upon plan activation, if line has a Block International Roaming feature and/or Block International Calling feature, AT&T will not add Roam Latin America for Business to the line until you remove the existing block feature(s).  Other restr’s apply.

Mobile Select Expand Collapse Help control overages by redistributing unused data among employees. Mix and match devices, plans, and data allowances within the same data pool.

At&t mobile select sm - pooled plans.

$35 /mo.plus tax per line

Best for businesses with a variety of data needs looking to tame overages and manage under usage with flexible shared data.

5G/5G+ access for compatible devices 1

Unlimited domestic talk & text

Pooled data 2 Balance light and heavy data users within a single billing account.

AT&T ActiveArmor SM mobile security 3 Includes spam and fraud call blocking.

High Definition video streaming 4 With Stream Saver turned off.

Pricing shown above require a smartphone purchased at full price, on an installment plan, bring your own, or on a month-to-month term. Add $25/mo. if your smartphone has a 2-year service commitment. Taxes, fees, & other monthly charges are extra. For more information on available Mobile Select - Pooled Plans for tablet or other eligible devices, see details.

1 Req's a compatible 5G/5G+ device and plan. May not be avail. in your area. 5G+ is avail. only in limited parts of select cities. See att.com/5Gforyou for details. Other restr's apply.

2 For each billing account, the data pool will consist of the CRU lines on Mobile Select - Pooled Plans and the CRU lines on retired Mobile Select Priority - Pooled Plans (if any).

3 With a compatible device you automatically get 24/7 proactive network security. Plus for no extra charge get advanced features like Identity Monitoring and Safe Browsing when you download the AT&T Call Protect and AT&T Mobile Security Plus apps. Compatible device for AT&T Mobile Security App and Call Protect App access. Download of apps required. May not detect all threats.

4 Plan includes Stream Saver, which allows video to stream in Standard Definition quality (about 480p). AT&T will turn it on for you. You can turn it off anytime to stream in HD when avail. Other restr's apply.

AT&T MOBILE SELECT ℠ POOLED PLANS: Prices are for service only. Eligibility: Available only to business and government customers with a qualified AT&T wireless service agreement and only for their Corporate Responsibility User (CRU) lines of service. For full service terms and conditions of service, see applicable wireless service agreement, including without limitation the Additional Service- and Equipment-Related Terms found at att.com/ abs-addtl-terms (Business Agreement). Monthly Service Charge Discount: If you activate a smartphone that is purchased at full price, on a qualified installment agreement, on a month-to-month term, or bring your own, the monthly service charge for your Mobile Select ℠ Pooled plan will be discounted by $25 per month as compared to the standard monthly service charge for the plan that applies if you activate a smartphone that is purchased with a 2-year service commitment. If you qualify, the monthly service charge discount will appear as a credit on your bill. Loss of Monthly Service Charge Discount: If upgrading to a smartphone with a 2-year service commitment, you will lose any monthly service charge discount for that CRU line. DEVICES: Eligible devices sold separately. Installment plan charges and other device purchase costs are extra. A limit on the number of financed devices per wireless account may apply. DATA: For use in the United States (Domestic Coverage Area or DCA). Plans for phones and $20/mo. and higher plans for data-only devices also include data usage in Mexico for compatible data-only devices (see Mexico Service Restrictions below). Additional or promotional data may not be available for use outside the DCA. DATA OVERAGE: If you exceed the total amount of data in your plan during your billing period, a pay-per-use rate of $0.000009536 per kilobyte (KB) will apply. 1,024 KB = 1 megabyte (MB); 1,048,576 KB = 1 gigabyte (GB). POOLED DATA: Within each billing account number (BAN), all CRUs activated on Mobile Select - Pooled plans will be combined with any CRU lines activated on AT&T Mobile Select Priority - Pooled plans and any CRU lines activated on select other qualified Mobile Select plans that include BAN-level pooled data and the same data overage rate to create a “Data Pool.†Every billing cycle, each CRU line first uses its plan's included data allotment (Data Allowance), if any. If a CRU line does not use all of its Data Allowance, it creates an underage in the amount of the unused Data Allowance (Under Usage). If a CRU line uses more than its Data Allowance (e.g., any CRU with a 0GB plan), the CRU line incurs Data Overage charges in the amount of the excess data usage (Over Usage). At the end of the billing cycle, AT&T calculates the total Under Usage and Over Usage amounts for CRU lines in the Data Pool and then compares the two totals. If the total Under Usage amount exceeds the total Over Usage amount (and the total Under Usage amount is greater than zero), the total Under Usage is allocated among CRU lines in the Data Pool with Over Usage (if any), resulting in per line credits on your invoice equal to each such CRU line's Data Overage charges. Any remaining Under Usage will be forfeited. If the total Over Usage amount exceeds the total Under Usage amount (and the total Under Usage amount is greater than zero), the total Under Usage is divided by the total Over Usage to create an allocation factor that is applied equally to each CRU line's Data Overage charges to determine each such CRU line's share of the total Under Usage amount, resulting in per line credits on your invoice to partially offset each such CRU line's Data Overage charges. For example, if a Data Pool has a total of 100 KB of Under Usage and a total of 1,000 KB of Over Usage (which means an allocation factor of 10%), then your invoice will show, with respect to each CRU line in the Data Pool with Over Usage, both (a) the CRU line's Data Overage charges at the specified Data Overage rate, and (b) a bill credit equal to 10% of the CRU line's Data Overage charges. Migrating CRU lines to different plans during a bill cycle may result in one-time prorations or other impacts to the credit calculation. If your organization's foundation account number (FAN) has multiple BANs, you may have one Mobile Select ℠ Pooled plan Data Pool for each BAN under the FAN; however, CRU lines in one Data Pool cannot take advantage of another Data Pool's Under Usage, and each CRU line can only be part of one Data Pool at a time. AT&T reserves the right to limit the number of CRU lines in a Data Pool due to business needs and system limitations. 5G SERVICE: AT&T 5G low band spectrum (5G) service requires a compatible plan and 5G device. 5G service is not available everywhere. See att.com/5Gforyou for details. 5G+ SERVICE: AT&T 5G mmWave (5G+) service requires a compatible plan and 5G+ device. 5G+ service is not available in most areas; it is available only in very limited parts of specific cities. Device will display 5G+ coverage indicator when used in an area where 5G+ coverage is available. 5G+ service is available outdoors within line-of-sight of cell site only. Stream Saver may not be available on 5G+ network. Other restrictions apply. See att.com/5Gforyou for details. TETHERING/MOBILE HOTSPOT: is allowed with compatible devices. VIDEO STREAMING: Includes the Stream Saver feature which allows you to stream higher definition video in Standard Definition (about 480p) on compatible devices (unless the video provider has opted out). AT&T will activate the feature for you. You can turn it off or back on at any time online at att.com/premier. Stream Saver will not recognize all video content. Ability to stream and video resolution may vary and be affected by other factors. Details at att.com/streamsaver. HD Video: You can turn Stream Saver off to enjoy access to High Definition video on compatible devices, if and when available. UNLIMITED TALK: For phones and Connected Wearables only. Includes unlimited calls within the DCA (plans for phones also include calls within Mexico). Service may be terminated for excessive roaming (see Business Agreement). Unlimited Nationwide Calling: For WHP and AWI only. Includes long distance calls within and from the DCA to the DCA, Guam and Northern Mariana Islands. Unlimited Talk to Canada and Mexico: For phones, Connected Wearables, WHP and AWI only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada only. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Plans for phones, Connected Wearables, WHP and AWI also include ILD calling from the DCA (plans for phones also include calling from Mexico) to countries other than Canada & Mexico. Per minute pay-per-use rates apply unless an ILD service package is added to the CRU line placing such calls. Rates subject to change without notice. For rates, see att.com/worldconnect.

Data-only Expand Collapse Data-only plans provide wireless data to keep your employees connected wherever they work. Use these plans with laptops, tablets, mobile hotspots, or other eligible data-only devices.

At&t dataconnect plans for business.

$65 /mo.plus tax per line

Best for businesses that use fixed amount of data per month but want the option of additional data access without data speed reduction.

Monthly data allowance with additional charge for data overages 2

Unlimited access to the AT&T Wi-Fi® hotspot network 3

Taxes, fees and other monthly charges extra. Plans for U.S. domestic service only. Smartphones, basic and quick messaging phones and connected wearables are not eligible. Data Overage: $10/5GB. Overage must be used in the billing period provided.

What you will see on your bill: Advertised monthly prices include a monthly plan charge ($65 or $100, depending on your selected plan) for data service and access to such service. Plans are eligible for a $10/mo. discount on the plan charge when enrolled in both AutoPay and paperless billing. Discount starts w/in 2 bill cycles after enrollment.

2 Req's compatible device. Taxes, fees & other monthly charges extra. Plans for U.S. domestic service only. Smartphones, basic and quick messaging phones and connected wearables are not eligible.

3 Data Overage: $10/5GB. Overage must be used in the billing period provided.

AT&T DATACONNECT PLANS FOR BUSINESS: Plans shown are those currently offered to new and existing customers. Brochure does not reflect retired plans. Eligibility: Available to business and government customers with a qualified wireless service agreement including, without limitation, the Additional Service and Equipment-Related Terms found at att.com/abs-addtl-terms (Business Agreement) . For Corporate Responsibility User (CRU) lines of service only. Plans are limited to one line and require a compatible device, sold separately. Available plans vary by device. All AT&T services are subject to terms and conditions of your Business Agreement. PRICING: Monthly price includes a monthly plan charge ($65 or $100) for data service and access to such service. AutoPay & Paperless Bill Discount: $10 discount is applied to the monthly plan charge when account is active & enrolled in both. Discount starts within 2 bill cycles after enrollment. Pay full plan cost until discount starts. OTHER RESTRICTIONS & FEES: Other restrictions apply and may result in service termination. Activation/upgrade fee (up to $45) per line & deposit may apply. If you purchased a device that requires a service commitment, an Early Termination/Cancellation Fee applies if you cancel CRU service after the first 30 days and before the CRU service commitment ends. See att.com/equipmentETF for details on what fee may apply for your device and how the fee is prorated over time. ADDITIONAL MONTHLY FEES & TAXES: Apply per line & include Regulatory Cost Recovery Charge (up to $1.50), Administrative Fee ($1.99), Property Tax Allotment surcharge ($0.20-$0.45 applied per CRU’s assigned number) and other AT&T fees which are not government-required surcharges, as well as taxes. Additional one-time Fees may apply. See att.com/mobilityfees for more details. DATA: For use in the United States (Domestic Coverage Area) only. Tethering is allowed with compatible devices. Service is subject to AT&T network management policies. See att.com/broadbandinfo for details. DATA OVERAGE: If you exceed the amount of data included in your plan during your billing period, additional data will automatically be provided in increments of 5GB for $10. Data allowances, including overages, must be used in billing period provided or will be forfeited. VIDEO STREAMING: Plan includes the Video Management feature. We aim to render streaming video in standard-definition (max 1.5 Mbps) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. To experience higher definition video when available, or if you have an issue, turn the feature off or back on any time at att.com/myatt or att.com/premier (as applicable). Details at att.com/VideoFeature . 5G SERVICE: Requires compatible 5G device and plan. 5G service may not be available in your area. See att.com/5Gforyou for coverage details. 5G+ SERVICE: Requires compatible 5G+ device and plan. 5G+ is only available in very limited parts of select cities. See att.com/5Gforyou for cities. Compatible 5G+ device will display 5G+ coverage indicator when used in an area where 5G+ coverage is available. Other restrictions apply. INTERNATIONAL ROAMING: Monthly plan prices do not apply to data usage while roaming. If roaming outside the Domestic Coverage Area, international data usage will be charged at pay-per-use rates, found at att.com/intlppurates , unless an international data package is added. For available international options, visit att.com/internationalforbiz . Some devices are not eligible for international roaming service. MISCELLANEOUS: Limits: Select devices only (sold separately). Excludes smartphones and other voice-capable devices. Business Agreement Discounts: Plans are not eligible for any CRU service discount described in your Business Agreement. COVERAGE: Coverage may include areas that are served by unaffiliated carriers and not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. OFF-NET USAGE: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.

Pricing, fees, options, restrictions, and terms are subject to change and may be modified, discontinued or terminated at any time without notice.

Looking for international business mobile plans?

Business wireless plan benefits, why at&t business mobility.

AT&T gives you fast, reliable, and secure network coverage to help keep your business moving forward. With devices and services built for flexibility and productivity, help improve the day-to-day efficiency of your employees and the way they interact with your customers.

Get solutions based on your unique 5G business needs and connect more people, devices, and data than ever before.

5G requires compatible device. 5G may not be in your area. For coverage details, see wireless coverage map

att business cell phone customer service

Access 24/7 support

Gain access to talented specialists that provide 24/7 support online or by phone. We're available whenever and wherever you need us, so you can focus on your business.

Enhance productivity

Help increase the performance of your mobile workforce with business tools such as data backup, web solutions, online fax, and email marketing.

Business devices

Find the right devices for your business.

Woman talking on phone

Get the job done with the latest mobile devices from AT&T

We have a selection of great devices to keep your employees connected and boost the productivity of your business. Choose from popular brands like Apple, Samsung, and more.

Frequently asked questions

How can i find out if i have at&t wireless coverage in my area.

To check approximate wireless network coverage in your area, use the  wireless coverage map .

Are there AT&T plans for different types of business devices?

Great wireless service extends to more than just your phone. AT&T also offers business mobile plans for your tablet or mobile hotspot device. Stay connected with your workforce on all of your devices anytime and anywhere.

What are the advantages of Unlimited Your Way SM for business?

Pick one of the business mobile plans that best fits each employee—everyone doesn’t need to be on the same plan anymore. Give employees the features they need, such as increased mobile hotspot data, high-definition (HD) video, or network prioritization. Our mix and match plans allow your small business to control costs by paying only for what each employee needs.

How does AT&T Business Fast Track benefit my business?

Don’t let network congestion slow down your business-critical work. AT&T Business Fast Track assigns a higher priority to your eligible business data, benefiting you in times of network congestion. Fast Track is available with our AT&T Business Unlimited Elite plan.*

*Doesn’t prioritize eligible data traffic ahead of all other data traffic (which may receive a similar or higher priority level) or provide priority network access or preemption cap network. Req’s compatible device. Avail. only for eligible business data originating on and traveling over the AT&T-owned domestic 4G LTE network.

How does a data-only plan work?

A data-only plan matches your employee’s usage habits so you don’t pay for data that they don’t use. It’s specifically for tablets, laptops, and hotspot devices, so employees on the move can stay connected.

Choose AT&T DataConnect if your business typically uses a fixed amount of data per month but you want the option of additional data access without data speed reduction. You choose the data allowance that’s right for your business needs, then pay overage fees if you exceed your quota.

Does 5G coverage cost extra?

AT&T brings the amazing capabilities of 5G nationwide. All business unlimited plans come with 5G at no additional cost. Experience the speed of 5G—check AT&T 5G availability and 5G capable phones to pair with an unlimited data plan.*

*Req’s compatible 5G/5G+ device and plan. May not be avail. in your area. 5G+ service is avail. only in limited parts of select cities. See att.com/5Gforyou for details. Other restr’s apply. AT&T may temporarily slow data speeds if the network is busy.

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AT&T Small Business Cell Phone Plans Reviews

Find out more about AT&T business cell phone plans with key information, pricing, and frequently asked questions.

Updated on October 3rd, 2023

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

AT&T is one of the largest cell phone network providers in the United States. AT&T offers small business cell phone plans to help businesses stay connected and save money.

Updated 15th of February 2021

We added comparisons between AT&T and popular competitors, changed pricing to new lower prices that makes AT&T a competitor in the communications industry. Added AT&T's selection of business solutions and pricing.

Get Unlimted Wireless

At&t wireless, unlimited talk, text, and data..

America's fastest network.

Low, multi-line prices.

AT&T is a top-ranking network provider that offers competitive cell phone plans for businesses of all sizes.

When looking at AT&T's strongest competitors T-Mobile and Verizon , the carrier does fall short in affordability, speed, and network coverage . Currently, Verizon leads the race as the carrier with the most network coverage across the United States. However, AT&T does provide better speed, coverage, and more features than T-Mobile, and its plans are more affordable than Verizon.

AT&T provides users with good coverage, a wide selection of plans and smartphones, and good international perks . In addition, the carrier is extremely accessible as the network provider has stores in almost every city. AT&T is also ideal for businesses and users that require strong streaming quality.

AT&T's plans are not the most affordable options available, especially for startups and businesses with small budgets. Furthermore, the carrier does have relatively low data deprioritization thresholds on unlimited plans, and the carrier reserves the right to throttle data speeds for all users during peak periods.

Reputation:

Most customers have been impressed with AT&T's quick setup and connection process. However, we did find more than five reviews where customers had issues with billing. In these cases, customers were either mistakenly billed or overcharged for services. Furthermore, AT&T's customer service needs some improvement, as customers have complained about poor support both online and in-store.

Plan Name

Starting Price (1 Line)

AT&T Mobile Share Plus for Business

$50.00

AT&T Business Unlimited Starter

$65.00

AT&T Business Unlimited Performance

$75.00

AT&T Business Unlimited Elite

$85.00

AT&T vs. T-Mobile:

T-Mobile and AT&T both offer similar features, such as unlimited data, text, and talk, and no roaming charges in Mexico and Canada. T-Mobile is the more affordable plan, charging $60.00 per month compared to $65.00 with AT&T. AT&T features Call Protect Basic for compatible devices; however, T-Mobile does offer greater network coverage.

AT&T vs. T-Mobile Comparison:

AT&T Unlimited Starter

T-Mobile Business Unlimited Select

Unlimited domestic data, talk and text on up to 10 eligible devices.

Unlimited data, text, and talk.

Unlimited talk & text to Canada and Mexico.

5GB mobile hotspot.

No roaming charges for plan use in Canada and Mexico.

No roaming charges for plan use in Canada and Mexico.

Standard Definition video streaming.

Standard Definition video streaming.

AT&T Call Protect Basic for compatible smartphones.

Unlimited 2G data, talk, and texting in 210+ countries.

AT&T vs. Verizon:

AT&T offers unlimited data, talk, and text, standard definition video streaming, and no roaming charges in Canada and Mexico for $65.00 per month, per line for its Unlimited Starter plan. Verizon offers similar features, including unlimited 4G LTE data (slower speed) and 480p DVD-quality streaming, on its Unlimited Start plan for $5.00 more than AT&T. However, both provide additional perks like AT&T's Call Protect Basic service and Verizon's free Apple subscription for the first six months.

AT&T vs. Verizon Comparison:

AT&T Unlimited Starter

Verizon Unlimited Start

Unlimited domestic data, talk and text on up to 10 eligible devices.

Unlimited text, talk, and data.

Unlimited talk & text to Canada and Mexico.

Unlimited 4G LTE data (slower speed).

No roaming charges for plan use in Canada and Mexico.

Limited talk, text, and data while roaming in Canada and Mexico.

Standard Definition video streaming.

480p DVD-quality streaming.

AT&T Call Protect Basic for compatible smartphones.

6 months Free subscription to Apple Music.

Business Plans:

At&t mobile share plus for business:.

Recognizing that every business is different, AT&T created their Share Plus plan to accommodate businesses of all sizes and their individual communication needs. With this plan, you can share data to 10 or 25 phones, tablets, and other devices. Other perks include rollover data, stream saver, and unlimited talk and text.

AT&T offers a total of six Share Plus plans, with prices ranging between $50.00 and $750.00 per month, depending on the amount of data and phone lines your business requires.

Shareable Plan

1 Line

2 Lines

3 Lines

$50.00

$80.00

$100.00

$60.00

$100.00

$120.00

$120.00

$140.00

$160.00

$225.00

$240.00

$255.00

$375.00

$390.00

$405.00

$615.00

$630.00

$645.00

Add $20/mo. for each line for a smartphone with a two year service commitment.

Phone lines are limited to 10 lines for the first three plans (3G - 20GB). However, with the last three plans (30GB - 120GB), businesses can purchase additional lines for $15.00 per line.

Add Devices:

Device Type

Monthly Access Prices (per device)

Service(s)

$20.00

Shared data with unlimited talk and text.

$10.00

Shared data.

$10.00

Shared data and unlimited talk & text (to/from AT&T connected wearable).

$20.00

Shared data.

$30.00

Shared data and unlimited nationwide calling (only add to 9GB plans or higher; no text).

Plan Includes:

  • Shareable data.
  • Rollover Data.
  • Stream saver.
  • Unlimited Talk & Text.
  • Mobile Hot Spot/Tethering Use.
  • Suspected spam and fraud alerts.

AT&T Business Unlimited:

AT&T offers three Business Unlimited plans, which feature 5G-enabled technology, unlimited data, talk, and text, as well as HD streaming. The AT&T Business Unlimited plan comes in three variations: Starter, Performance, and Elite.

Unlimited Starter:

The Starter plan is AT&T's lowest priced plan, with prices starting at $65.00 per month for one line. However, this price may decrease to $35.00 with the AutoPay and paperless billing discount. This plan is best suited for startups and small businesses who only require basic features, such as standard definition video streaming, unlimited domestic data, talk, and text on up to 10 eligible devices, as well as unlimited talk and text to Canada and Mexico.

Unlimited Performance:

The Performance plan starts at $75.00 per month for one line and comes equipped with the exact same features as the Starter plan, including unlimited text, talk, and data, both domestic and in Canada and Mexico. However, the Performance does include a few additional features, such as HD video streaming (with Stream Saver turned off), 30GB mobile hotspot data per line, and access to 5G+ and 5G service where each is available.

Unlimited Elite:

The Elite plan is the perfect fit for streamers and businesses that require fast internet. The Elite plan features 5G-enabled technology, fast tracker, 100GB mobile hotspot data per line, HD and 4K Ultra HD video streaming, as well as unlimited text, talk, and data.

Unlimited Business Pricing:

Unlimited Plan

1 Line

2 Lines

3 Lines

$65.00 /mo.

$120.00 /mo.

$135.00 /mo.

$75.00 /mo.

$130.00 /mo.

$150.00 /mo.

$85.00 /mo.

$150.00 /mo.

$180.00 /mo.

For all plans, add $25/mo. for each smartphone line with a 2-year service commitment. Each plan offers 10 lines, with prices ranging between $65.00 and $400.00, depending on the plan you choose. Each plan also includes an array of iOS and Android smartphone options, as well as standard flip phones.

Other Plans:

International plan details:.

Plan Name

Features

Starting Price

International Day Pass

Coverage for 24 hours; Access to your data; Unlimited world-wide texts; Unlimited calls to the US; Unlimited calls to 100+ countries in the plan.

$10.00 /day

Passport

Coverage in 200+ countries for as long as needed; Unlimited world-wide texts; 1GB or 3GB data; Calls at $0.35 /minute.

$60.00 /month for 1GB data; $120.00 /month for 3GB data; 1-time charge or recurring.

Pay-Per-Use

International data

$2.05 /MB.

Cruise Talk, Text, & Data

30 day package; 200MB data; Unlimited calls and texts.

$100.00

Cruise Talk & Text

30 day package; 50 minutes free for calls; Unlimited texts.

$50.00

Business Solutions:

Remote it services:.

AT&T's IT service is a virtual IT department for businesses that require tech support for their laptops, desktops, mobile, IOT and connected devices, as well as office equipment like printers and scanners. With this service, businesses have access to a network of U.S.-based IT professionals 24/7.

Benefits and Features:

  • Work with reliable IT professionals.
  • Primary IT support or backup for your IT staff.
  • Plans are tailored to fit your budget and business needs.
  • Mobile app for added convenience.
  • Service is available 24/7.

Fax Solutions:

With this service, AT&T customers can send and receive faxes on the go, from any internet connected device. This service allows businesses to track, manage, and send faxes easily, ultimately saving time and paper.

Fax Solution Pricing:

Plan Name

Monthly Pricing

Online Fax 300

$10.00

Online Fax Encrypted 300

$13.00

Online Fax 600

$20.00

Online Fax Encrypted 600

$25.00

Website and Marketing Solutions:

AT&T introduced their website and marketing solutions to help businesses create and manage their online presence quick and effectively. Features include a website builder and an email marketing platform.

Website & Marketing Pricing:

Plan Name

Monthly Pricing

Includes

Build It For Me

$35.00

One-on-one consultation with a professional website builder, monthly maintenance, and mobile friendly site.

Website Plans – Self Design

$10.00

Easy to use tools, customizable templates, and social media integrations.

Email Marketing 250

$10.00

Professionally designed templates, drag-and-drop controls, real-time reports.

Business Class Email 10

$18.00

Turn your emails into a task list, manage time with a fully-integrated, shareable calendar, and control social media accounts from email accounts.

Other Products by AT&T:

At&t business..

AT&T Business is a business internet service that offers plenty of bundle plans, 24-hour tech support, AT&T Internet Backup, and phone service plans. While their internet service offers reliable networks and good speeds, AT&T Business has no contract-free options, and most of their plans are capped.

At a Glance:

Plan

Lines

Data

Best For

Starter

10

Unlimited

Small Teams

Performance

10

Unlimited

Streaming Features

Elite

10

Unlimited

Family Plans

Small Business Cell Phone Plans

Find out more about the best small business cell phone plans with customer rating, pricing information and frequently asked questions.

Dec 21, 2023

Key Information:

Legal Name

American Telephone and Telegraph Company (AT&T)

Founding Date

Oct 05, 1983

Address

208 South Akard Street, Dallas, TX 75202 Dallas, TX, 75202, United States

Number of Employees

268000

Number of Customers

153000000

Telephone

Website

Is the AT&T unlimited plan really unlimited?

Yes. The AT&T unlimited plans have no usage limit, but users may experience lower internet speeds if the network is congested.

What is the AT&T unlimited plan?

AT&T offers several unlimited plans that provide users with unlimited data and unlimited talk and text.

How many phone numbers can I include on an AT&T business account?

The number of lines that you can include is really only limited by the amount of money that your business can afford to spend. AT&T small business plans can have up to 99 employees on the plan. An AT&T enterprise plan can accommodate even more phone numbers.

Can I combine my AT&T business phone plan with other AT&T business services?

By combining your AT&T business wireless service with other items in your AT&T business account (TV, Internet, etc.) you may be eligible for a bundling discount. Contact your local AT&T dealer to learn more about local offers.

What other AT&T business solutions are available?

AT&T has a number of business solutions that can help your business as it grows, including remote IT support, marketing, security & data backup, and business email. You can learn more by calling 1 (888) 944-0447.

What are some AT&T Business Cell Phone Plans alternatives?

  • Metro PCS .
  • Cricket Wireless .
  • Xfinity Mobile .

AT&T Customer Service & Support: 1-800-288-2020

Call to talk to a human about your AT&T service today.

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Frustrated with your AT&T service?

Cell phone and internet bundles are an increasingly popular way to lower your monthly bill. Check out our cell phone and internet bundles guide to learn more, and enter your zip code below to see internet options in your area.

Sign up for AT&T service

For new AT&T internet service, first-time customers can call AT&T’s toll-free customer service number at +1-866-861-6075 (Monday–Friday, 8:00 a.m.–10:00 p.m. and Saturday–Sunday, 9:00 a.m.–10:00 p.m. ET).

Or, if you’d rather sign up online, you can get home internet , wireless , or business service set up 24/7.

Contact AT&T customer service

At&t customer service phone number.

You can reach AT&T Customer Service and Technical Support at +1-800-288-2020 . This is also the AT&T phone number to pay your bill.

AT&T customer service hours of operation

AT&T customer service billing and account support hours vary based on whether you need help with your TV or internet. For AT&T TV support, you can call AT&T’s customer service number at +1-800-288-2020 between the hours of 8:00 a.m. and 12:00 a.m. (midnight) ET, seven days a week.

It’s the same number for AT&T internet support. But those hours are 8:00 a.m.–10:00 p.m. Monday through Friday and 9:00 a.m.–10:00 p.m. ET Saturday through Sunday.

Technical support for both AT&T TV and internet service can be reached 24/7 at +1-800-288-2020 .

AT&T outages

Internet and TV service outages can be checked on the AT&T site and through the My AT&T mobile app (under the Support tab).

AT&T customer service online

We’re covering mostly TV and internet service here, but AT&T does more than that.

AT&T’s support contact page is loaded with resources—from account status to troubleshooting guides to discussion forums and more—for the company’s wireless, TV, internet, home phone, and home security services.

There’s also the My AT&T mobile app for iOS and Android , though it’s better for checking your account, monitoring your data usage, or paying your AT&T bill than as a customer service contact.

AT&T can also be reached via social media on Instagram , Twitter , and Facebook , if you’re into that.

Other AT&T online support

Account and billing FAQ Other support FAQ

AT&T tech support

AT&T TV and internet tech support is available 24/7. The AT&T customer service number is +1-800-288-2020 or you can contact them through online chat .

AT&T customer support for your business

If your business needs, or already has, AT&T internet and/or TV service, contact AT&T Business online or using AT&T’s toll-free customer service number at +1-877-219-3898 .

AT&T local customer service options

Looking for a physical AT&T store near you? Enter your zip code into the AT&T store finder , where you can also make an appointment .

What is the 1-800 number for AT&T customer service?

AT&T’s primary 1-800 number for customer service is +1-800-288-2020 . That number will help you with billing and technical support. But additional phone numbers are in the table below if you have questions about sales and AT&T Business.

Department Phone number
AT&T Customer Service and Technical Support
AT&T Sales
AT&T Business Customer Support

Before you call AT&T

What to have at the ready when you’re calling AT&T’s customer service phone number:

  • Your street address. You’ll want service installed at the right location, of course.
  • Your preferred method of payment. Choose payment by checking account, savings account, credit card, or debit card. Also, have your account info or credit card numbers handy.
  • Your statement preference. Choose paperless via email or online view, or get real paper by mail.
  • Your phone number and email address. Receive service updates and offers through text or email (but also the occasional upsell).

AT&T bill pay phone number

  • Phone: +1-800-288-2020
  • Online: My AT&T
  • App: My AT&T mobile app for iOS and Android
  • In person: Find an AT&T store

Pay your bill

  • Online: AT&T Service Options

Sign up today

Cancel your at&t service, bottom line: is at&t customer service good.

During CableTV.com’s most recent internet customer satisfaction survey , AT&T consistently placed in the top three in a majority of internet categories, including overall satisfaction.

In our current TV customer satisfaction survey , AT&T’s TV service was operating mostly under its U-verse banner. AT&T U-verse TV service also ranked in the top three of most categories but dropped to the middle of the pack when it came to tech support and user experience.

Pros and cons of AT&T customer service

  • 24/7 online support
  • Multiple help pages and videos
  • Limited mobile app
  • Limited discussion forums

Curious what other providers are in your area?

Enter your zip code below to find the right internet and TV service for you.

AT&T customer service FAQ

How do i speak to a live person at at&t.

You can get assistance with your phone, internet, and business service by calling AT&T Customer Service and Technical Support at +1-800-288-2020 . The telephone prompts will guide you through the process—including reaching a live customer service representative.

Does AT&T have a customer service email address?

No, AT&T doesn’t handle customer service issues via email.

Does AT&T have live support?

Yes, AT&T offers a live support chat on its website. You can also talk to a live representative during business hours by calling +1-800-288-2020 .

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8 Best Business Phone Services of 2024

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  • Best overall and best business phone service: Nextiva
  • Best advanced features for growing companies: RingCentral
  • Best for teams that prefer traditional desk phones: Ooma
  • Best for global contact centers: 8x8
  • Best for sales teams: Dialpad
  • Best for low-volume calling: Zoom Phone
  • Best for custom in-app calling solutions: Vonage
  • Best for text-heavy business communications: OpenPhone

The best business phone services are packed with communication features that go beyond basic calling capabilities. From video conferencing to team chat, texting and automation, teams get everything they need, plus the flexibility to support remote and hybrid work environments.

For this buyer’s guide, I picked Nextiva as the overall top business phone service because it’s the best value for features and reliability. It’s versatile enough to support teams of all sizes in any work environment, and it delivers all the phone and communication tools you need under one roof.

Top business phone services comparison

Business phone serviceBest forPricingFeatures
Best overall and best business phone serviceStarts at $28.95 per user per month
Best advanced features for growing companiesStarts at $20 per user per month
Best for traditional desk PhonesStarts at $19.95 per user per month
Best for global call centersCustom quote
Best for sales teamsStarts at $15 per user per month
Best for low-volume usersStarts at $10 per user per month
Best for customized in-app callingStarts at $19.99 per user per month
Best for text-heavy businessesStarts at $15 per user per month

Nextiva: Best overall and best business phone service

Nextiva logo.

Lots of business phone systems shine for a particular use case or industry, but it’s rare to find one that’s so well-rounded and suited to fit nearly every situation, yet that’s exactly what Nextiva does.

Nextiva works for traditional office environments, hybrid teams and fully remote staff; you can even use it to set up a virtual call center. And, it works just as well whether you have five or 50 users.

Nextiva advertisement.

From an admin standpoint, the initial setup and deployment of Nextiva is about as easy as it gets. You can onboard users in just a few clicks, and they can start using Nextiva from their existing computers and smartphones, so there’s no need to buy new or expensive phones.

As a user, you’ll have access to all the necessities plus powerful extras available from a sleek dashboard. You can field an incoming call while simultaneously messaging your team members and even pulling up a fax on the same screen.

It would be nice to have call recording and voicemail transcription available on lower-tier plans; also, you’ll need to upgrade for most integrations, including Salesforce, HubSpot and Zendesk. But overall, these minor flaws can be overlooked — Nextiva is a great deal no matter which way you slice it.

Recent updates to Nextiva

  • Tons of usability upgrades for NextivaONE and NextOS.
  • Caller ID verification on every inbound call.
  • Set location and timezone of business contacts.
  • Bulk import settings for admins when setting user preferences.
  • Essential : Starts at $28.95 per user per month billed annually.
  • Professional : Starts at $32.95 per user per month billed annually.
  • Enterprise : Starts at $42.95 per user per month billed annually.
  • Free trial available? Yes, Nextiva offers a free demo.

The Essential plan is more than enough for most small teams, but you’ll need to upgrade to access features like screen sharing, multi-level auto attendant, SMS/MMS and call recording.

Pros and cons

ProsCons

Who is Nextiva best for?

Nextiva is best for remote and hybrid teams that need to make outbound calls, handle incoming calls and collaborate internally from a single source of truth. It’s a complete unified communications as a service system that works really well for smaller businesses or teams of up to 100 users.

RingCentral: Best advanced features for growing companies

RingCentral logo.

RingCentral is one of the most powerful business phone systems on the market. When you compare it side-by-side with Nextiva, it’s a close call, but most smaller teams won’t take advantage of RingCentral’s advanced capabilities.

As an all-in-one unified communications platform, RingCentral has everything you need to handle calls at scale while keeping your team connected.

RingCentral advertisement.

The phone system comes with a multi-level auto attendant and IVR, AI-powered background noise cancellation, call queues, call recording, visual voicemail and shared lines — all on the entry-level plan. Plus, each user gets their own dedicated number, and you can choose between a local or toll-free option.

RingCentral’s team collaboration tools are just advanced. You’re getting unlimited video conferencing, AI meeting insights, live transcriptions, whiteboarding, collaborative notes and breakout rooms.

If you move up beyond the basic tier, you’ll unlock even more advanced capabilities, including live call monitoring, whisper and barge. There are plenty of add-ons and options to support advanced sales needs, like RingSense for Sales, which is the platform’s AI-powered sales intelligence suite.

Recent updates to RingCentral

  • Real-time agent guidance for RingCX.
  • AI-powered coaching, scoring and insights with RingSense for Sales.
  • New events platform that supports virtual, hybrid and on-site events for up to 100,000 people.
  • Core : Starts at $20 per user per month billed annually.
  • Advanced : Starts at $35 per user per month billed annually.
  • Ultra : Starts at $45 per user per month billed annually.
  • Free trial available? Yes, a 14-days free trial is available.

Annual billing saves you up to 33% compared to RingCentral’s month-to-month prices. Also, volume discounts are available for teams with at least 100 users.

Who is RingCentral best for?

RingCentral is best for larger teams, typically between 100-999 users. Its base phone system plans are built to scale, and you can add features. Most businesses that use RingCentral never outgrow it.

Ooma: Best for teams that prefer traditional desk phones

Ooma logo.

Ooma is a solid business phone system that works best when it’s deployed in traditional office environments, especially if your team likes desk phones over smartphones and computers. Everything about Ooma is built to support the needs of small businesses; it’s easy to use, and Ooma comes with plenty of features that won’t make your head spin.

Ooma advertisement.

Ooma makes it a seamless transition for businesses that want to switch from a landline to a VoIP phone system. You can even keep your existing phones, and Ooma will work with plug-and-play adaptors.

If you do want to purchase new phones, no problem — all of Ooma’s hardware is pre-configured out of the box, so there’s no complex setup or need for IT support.

The calling features are somewhat limited compared to other phone systems on the market, but for small teams that just want a phone that works well, Ooma is sufficient.

Plus, Ooma comes with the tools you need to handle in-office communication, like intercom, overhead paging, a company directory, extension dialing and transfers.

Recent updates to Ooma

  • New integration with Clio for legal practice management.
  • New design and facelift to the Ooma desktop app.
  • New feature to support “one-to-many messaging” for Ooma Office Pro Plus users.

Ooma’s three pricing plans don’t require contracts.

  • Essentials : Starts at $19.95 per user per month.
  • Pro : Starts at $24.95 per user per month.
  • Pro Plus : Starts at $29.95 per user per month.
  • Free trial available? No, Ooma does offer a 30-day money-back guarantee.

The Essentials plan does not include text messaging, video conferencing, call recording, voicemail transcription and even the Ooma desktop app, so you’ll need to start at the Pro tier to unlock those features.

If you want access to team chat, hot desking, CRM integrations and advanced call management tools, opt for Ooma’s Pro Plus plan.

Who is Ooma best for?

Ooma is best for smaller businesses where the entire company is based in a single office or one location. It’s the best option if your team prefers using traditional desk phones for inbound and outbound calling.

8x8: Best for global contact centers

8x8 logo.

8×8 is an enterprise-grade business phone system that’s packed with advanced features. Its unlimited calling to 14 countries is by far its most noteworthy standout, as no other system on my list offers anything close to this at the entry-level plan tier. For global teams that make lots of calls to even more locations, just upgrade one plan tier to access unlimited calling to 48 countries.

8x8 advertisement.

Plus, 8×8 supports audio and video conferences with up to 500 active participants. To put that into perspective, other plans limit you to just 25 participants or 100 participants on the first tier. And some cap your conferences at 200 users — even at the “enterprise” level.

You’re also getting team chat, SMS/MMS messaging and all the features you’d expect from a powerhouse business phone system.

Hot desking, multi-level auto attendant, presence detection, call queues, live streaming via YouTube, interactive meetings, unlimited internet fax and CRM integrations — these are all entry-level plan features. Managers will even have access to live monitoring, whisper and barge, which are almost never included as base plan features.

Recent updates to 8×8

  • AI-powered meeting summaries and action items after calls.
  • New integrations with Cognigy and MoEngage.
  • Ability to send SMS and WhatsApp messages directly from CRMs.
  • New call queues and ring groups for contact centers.

Pricing for 8×8 is not available online, so you will need to request a quote and a demo from the company’s sales team. There are five plans to choose from: two unified communications packages and three contact center plans.

Who is 8×8 best for?

8×8 is best for large organizations and contact centers that make and handle a high-volume of international calls. It also works really well for hosting large-sized meetings with hundreds of active participants.

Dialpad: Best for sales teams

Dialpad logo.

Dialpad delivers unlimited calling, texting and team collaboration under one roof. Similar to other tools on my list, it’s great for inbound call handling, outbound dialing and team meetings.

But Dialpad really stands out for the way it’s integrating AI into nearly every feature. While AI is starting to creep into the way all business phone systems are powered, Dialpad is definitely leading the pack.

Real-time AI-generated transcripts are available on every plan, which is a nice perk for such a low entry-level price. As you upgrade your plan tier, you start to access even more AI capabilities, including advanced automation.

Dialpad advertisement.

While these features can be useful for any business, they’re really helpful for high-volume outbound sales teams. Although more expensive than its base business communications platform, Dialpad sales-specific contact center packages with a price that’s easily justified when you consider what you’re getting.

You can access power dialers, AI-generated notes, live AI agent assistance, local number dialing, advanced coaching capabilities and much more. These features ensure your sales reps are more informed and close more deals, while spending less time on mundane admin tasks.

Recent updates to Dialpad

  • Ability to set bulk holiday hours.
  • CSAT scores for outbound calling if you have the add-on.
  • A deep Siri integration for Apple users.

Here are the base pricing options for Dialpad’s business communication platform:

  • Standard : Starts at $15 per user per month.
  • Pro : Starts at $25 per user per month.
  • Enterprise : Custom quote.

The low rates are somewhat deceiving, as you’ll need to upgrade to access advanced features. And even some basic features, like internet fax, cost extra.

So if you’re going to spend more money, it’s worth upgrading to Dialpad’s Sales Contact Center; those plans start at $60 per user per month.

Who is Dialpad best for?

Dialpad is best for high-volume calling, especially for outbound sales teams. If your business wants access to the latest and greatest AI and automation features, Dialpad has what you’re looking for.

Zoom Phone: Best for low-volume calling

Zoom Phone logo.

All the business phone systems on my list offer unlimited calling; Zoom Phone offers this too, but you can also opt for metered rates if you’re a low-volume user. This is a great way to save money if the average user spends just eight minutes or less on outbound calls each day.

Zoom Phone advertisement.

What’s also cool about Zoom Phone is the ability to mix and match plan types. For example, let’s say you need a phone system to accommodate 25 users, but just five of them make lots of calls, while the others barely touch the phone. You can easily set up your system so those five users are on an unlimited calling plan, and your low-volume users pay less for metered billing.

Zoom Phone falls on the more basic end of the spectrum compared to some of its advanced competitors, though you still have access to plenty of great features from a reliable provider. I especially like the ability to seamlessly transition a voice call into a Zoom meeting.

All plans come with call recording, hot desking and Salesforce integrations, which are normally reserved for mid-level plans or higher.

Recent updates to Zoom Phone

  • Advanced IVR speech recognition settings.
  • Improved call logs for both Zoom Phone and Contact Center.
  • New Bullhorn CRM integration.
  • Voicemail transcription in additional languages.
  • US and Canada Metered : Starts at $10 per user per month.
  • US and Canada Unlimited : Starts at $15 per user per month.
  • Global Select : Custom pricing.
  • Free trial available? No.

If you’re on the unlimited plan, you can add on international calling to 19 countries for just $10 per month. The Global Select plan gives you access to unlimited calling in one region from a list of 48 countries, which is nice if the majority of your team or customers is based internationally.

Who is Zoom Phone best for?

Zoom Phone is a great value for users who don’t spend a lot of time on the phone. It can also be appealing for international calling capabilities in select regions.

Vonage: Best for custom in-app calling solutions

Vonage logo.

Vonage has a basic unified communications system, which is fine for just one or two people who want to add a business line to their existing smartphone. You’ll get unlimited calling, SMS/MMS messaging, voicemail and a virtual receptionist — plus the ability to handle calls from your smartphone or desktop computer.

But these plans are pretty limited, and you’ll need to upgrade to access team collaboration features. Once you reach that price point, you get a much better, fully-featured phone system for either the same rate or less.

Vonage advertisement.

While its standard phone system pales in comparison to others, its standalone communication APIs are a great way to add calling capabilities to other software.

Let’s say you want to set up a virtual video meeting or appointment option from your website or mobile app — you can do this with the Vonage Video API. Or, maybe you want to add global calling capabilities built into your website or mobile app — Vonage’s Voice API has you covered.

You’ll need development resources to handle these things for you. But in the world of business communications, you can essentially build anything you want with the Vonage APIs.

The platform even makes it possible to verify and validate users worldwide. For example, you could send a text or voice verification code to users when they sign up or try to log into your financial app or healthcare app.

Recent updates to Vonage

  • New virtual assistant applet.
  • Menu enhancements for admins.
  • Option for admins to report problems from the audit log.
  • Supervisor call barging.
  • Infrastructure refresh for Asia-Pacific region.
  • New conversion analyzer feature.
  • Mobile : Starts at $19.99 per line per month billed annually.
  • Premium : Starts at $29.99 per line per month billed annually.
  • Advanced : Starts at $39.99 per line per month billed annually.

You’ll need to start at the Premium tier to unlock basic team collaboration features. Call groups, visual voicemail and calling recording aren’t available until you reach the Advanced level.

Pricing for Vonage’s communication APIs is based on usage, starting at $0.0043 per minute.

Who is Vonage best for?

Vonage is good for two different scenarios. Its base phone system works for entrepreneurs or small teams that just need a basic business phone line. But Vonage’s communication APIs are its shining star, and these are best for businesses that want to embed custom calling capabilities into a website or app.

OpenPhone: Best for text-heavy business communications

OpenPhone logo.

OpenPhone is one of the more unique business phone systems on this list. While OpenPhone comes with basic call-handling capabilities, it’s really more of a business texting platform than anything else.

Sure, you can use it to dial outbound and receive as many calls as you want — unlimited. You’re also getting call recording, voicemail transcripts and the option to choose between a local or toll-free number. But in terms of calling capabilities, that’s really where it ends.

OpenPhone advertisement.

OpenPhone shines for its unlimited texting throughout the U.S. and Canada. You can set up AI-powered message replies, auto-responses and even scheduled messages at scale.

These work really well for outbound text campaigns or just any business that would rather text with their customers instead of call them. From appointment reminders to promo codes, there are tons of ways you can leverage this platform.

One really cool feature of OpenPhone is its unique ability for multiple team members to collaborate on the same text thread. This ensures your customers get a prompt response, they’re always being helped, and they’ll never know that they’re actually texting with more than one person.

The biggest drawback of OpenPhone is the calling capabilities aren’t really scalable. Even basic features, like the ability to put someone on hold or transfer a call, aren’t available on the entry-level plan.

Recent updates to OpenPhone

  • AI contact creation suggestions.
  • Automatic audio greeting with no option to leave a voicemail.
  • Ability to forward calls during and after business hours.
  • New Zapier Zap for marking conversions as done.
  • Starter : Starts at $15 per user per month.
  • Business : Starts at $23 per user per month.
  • Enterprise : Custom pricing.
  • Free trial available? Yes, a 7-days free trial is available.

There’s also a one-time fee of $19 to set up texting and an ongoing fee that ranges between $1.50 and $3 per month for texting.

Each plan comes with one phone number per user, and additional lines can be purchased for just $5 per month.

The entry-level Starter plan is capped at 10 users, so you’ll need to upgrade to a Business plan once you exceed that limit.

Who is OpenPhone best for?

OpenPhone is best for small teams that want to handle the majority of customer communication via texting instead of calling. If you’re handling a high volume of inbound or outbound calls, OpenPhone won’t work for you.

Methodology

I looked at dozens of business phone services before narrowing down the top eight providers. Then each of these top picks were evaluated based on the same criteria, including cost, features, collaboration and customer service.

While basic phone systems are fine for some use cases, I gave extra points to systems that came with more advanced capabilities.

  • Standard and advanced features : Things like unlimited calling, voicemail, video conferencing and texting are all basic features. Others, like multi-level IVRs, AI-powered automation and call summaries, are a bit more advanced.
  • Customer support : 24/7 phone and live chat support should be the standard, but it’s not. Beyond support hours and channels, I also assessed how helpful each provider’s customer service team is and if they actually solve problems quickly.
  • Third-party integrations : You should be able to seamlessly integrate your business phone system with tools like CRM software, ERP software, fax systems, cloud storage and help desks.
  • Security and privacy : You shouldn’t have to worry about your calls, messages or data being intercepted. The best business phone providers have multiple servers and data centers worldwide and perform regular audits on them. They also have high-level encryption, redundancy architecture, advanced account management tools and multi-factor authentication.
  • Uptime percentage : Does the provider have an uptime guarantee or SLA? Any technical flaws or infrastructure issues could lead to unplanned outages or downtime.
  • Demo or free trial : You should be able to test the system before buying it or committing to a contract.
  • Overall cost : I assessed all the various fees, including cost per user, installation costs, differences between paying monthly or annually, discounts, optional hardware and more.

What you need to know about business phone services

How much does a business phone cost per month.

Business phone services powered by VoIP technology typically start at $10 to $25 per user per month. For more advanced features, expect to pay somewhere in the $20 to $40 range per user each month. On-premise PBX phone systems can cost anywhere from $500 to $1,500 per user to set up, plus an ongoing monthly fee of $20 to $50 per user.

What’s the benefit of a business phone system?

Modern business phone systems come with more than just the ability to make and receive calls. Most of these providers offer a unified communications suite, which gives you calling, texting, video conferencing and team collaboration tools all included in the same package.

What hardware do you need for a business phone system?

VoIP business phone systems don’t require any additional hardware. As long as you have a stable internet connection, the system can work using smartphones and computers to handle all incoming and outgoing calls. If you prefer to have traditional desk phones, you can purchase VoIP-enabled phones or just get an adapter to convert your existing phones into IP phones.

Do you need a separate phone for your business?

You can use a personal phone number as your business phone, but it’s not very professional. Aside from small side gigs, you should really have a separate line for your business activity. Even for solopreneurs, a business phone line is affordable and makes it easy to separate personal calls from business calls while maintaining a professional appearance with your clients.

Shopping tips from an expert

When you’re shopping around for a business phone system, it’s easy to get distracted by all the features and capabilities available from each provider. But narrow your focus on what you actually need right now — not what you might need in a year or two; otherwise, you’ll end up overpaying for a phone system that’s packed with features you’ll never use.

Take care of your most urgent needs right away. You can always upgrade or add extra features down the road.

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  • Nextiva vs RingCentral (2024): Which One is Best for Your Business?
  • RingCentral vs Dialpad: Compare VoIP solutions
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  • 10 VoIP features that can benefit your small business
  • What Is the Best Dialer for My Call Center?

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